Oversee and execute a comprehensive range of critical duties with precision and accountability. Serve as the primary point of contact for cross-functional teams, ensuring seamless collaboration and alignment of project objectives. Develop and implement strategic initiatives to enhance operational efficiency, drive innovation, and support organizational growth. Monitor and analyze performance metrics to identify trends, mitigate risks, and optimize workflows. Lead and mentor team members through coaching, feedback, and professional development opportunities. Ensure adherence to industry standards, regulatory compliance, and best practices in all operational activities. Facilitate data-driven decision-making by generating and presenting insightful reports and recommendations. Foster a culture of accountability, transparency, and continuous improvement within the team and across departments.
The Digital Transformation Project Manager (PMI) spearheads the execution of high-impact digital initiatives within the Delivery Centre of Excellence, part of World Vision’s Global Technology & Digital Solutions division. In this strategic, business-driven role, the PMI translates approved business investments into tangible digital capabilities that drive meaningful, user-centric change and foster adoption, ultimately delivering measurable business value.
The Digital Transformation Project Manager oversees end-to-end delivery, guiding initiatives from initial concept and verified requirements through development, testing, deployment, and operational readiness, ensuring the organization achieves lasting strategic benefits.
This position oversees end-to-end delivery within the Delivery Centre of Excellence, encompassing Business Analysis, Quality Assurance, and Change & Adoption, while collaborating seamlessly with key GTD functions, including Architecture, Cybersecurity, Infrastructure & Operations, and external stakeholders.
Bachelor’s degree in a relevant field or equivalent work experience is essential. Must possess at least five years of progressive experience in a comparable role. Proficiency in industry-standard software and tools is required. Strong analytical and problem-solving skills are necessary. Excellent communication and teamwork abilities are expected. Certification in project management or a related discipline is preferred. Demonstrated ability to lead cross-functional initiatives and deliver results under tight deadlines is crucial. Familiarity with regulatory compliance and quality assurance standards is advantageous.
A bachelor’s degree in Business, Information Technology, or a related field is required.
A recognized certification in project management, such as PMP or PRINCE2, or an equivalent qualification, is required.
Agile or hybrid delivery certifications, such as Scrum, Disciplined Agile, Safe, or comparable credentials, are highly desirable.
Desirable qualifications include certification in change management, such as PROS CI or a comparable program.
Key Accountabilities
Responsible for overseeing the end-to-end movement of goods and services, from procurement to final delivery, ensuring seamless integration at each stage of the supply chain.
Oversee the entire project delivery lifecycle within the Delivery Center of Excellence, ensuring seamless execution from validated intent to build, quality assurance, release, and operational readiness.
Orchestrate the seamless delivery of projects by coordinating efforts across Business Analysis, Engineering, Quality Assurance, and Change & Adoption teams to ensure cohesive execution and alignment with organizational objectives.
To establish and maintain the foundational elements of the project, guaranteeing seamless adoption and the full realization of its intended value.
Foster seamless interdisciplinary cooperation to guarantee unified project execution.
Ensure sustained delivery momentum by overseeing dependencies, mitigating risks, and making pivotal decisions.
The Change and Adoption Enablement role focuses on driving organizational transformation and ensuring successful integration of new initiatives. Key responsibilities include developing and implementing strategies to facilitate smooth transitions, fostering employee engagement, and measuring the impact of change initiatives. The ideal candidate will possess strong communication skills, experience in change management methodologies, and the ability to collaborate across teams. Additionally, proficiency in assessing adoption rates and identifying areas for improvement is essential. This position plays a critical role in aligning stakeholders, reducing resistance, and maximizing the benefits of organizational changes.
Facilitate and champion business-driven Change & Adoption initiatives to guarantee that delivered capabilities are fully prepared for seamless integration and utilization.
Integrate change and adoption initiatives seamlessly into delivery plans, milestones, and timelines to ensure alignment and effectiveness throughout the project lifecycle.
Support readiness planning encompasses communications, training, and operational transition initiatives.
Facilitate the successful adoption and sustained implementation of delivery outputs to drive effective ways of working.
We collaborate with stakeholders to ensure alignment and foster transparent communication while implementing robust governance frameworks to uphold compliance and strategic objectives. This role demands strong interpersonal skills to navigate diverse interests, along with the ability to develop and maintain governance policies that support organizational integrity. Responsibilities include engaging with internal and external partners, facilitating decision-making processes, and ensuring adherence to regulatory standards. Ideal candidates will possess experience in stakeholder management, governance structures, and a proven track record in building consensus among varied parties.
Act as the primary liaison among delivery stakeholders to maintain clear delineation of roles and responsibilities and establish aligned expectations.
Our role entails convening and managing governance forums, such as Steering Committees and delivery reviews, to ensure structured oversight and progress tracking.
Deliver clear and comprehensive reports on project delivery status, highlighting key risks, dependencies, and trade-offs to stakeholders.
Facilitate well-informed decision-making by providing systematically organized delivery insights.
Responsible for overseeing project planning and ensuring timely delivery through meticulous control and coordination, this role requires a strategic approach to managing timelines, resources, and milestones to meet organizational objectives effectively.
Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
Monitor advancement and adapt strategies as needed to ensure adherence to delivery timelines.
To uphold compliance with Delivery COE governance frameworks and established project standards, ensuring alignment with organizational policies and best practices throughout all project phases.
Incorporate operational readiness and transition planning into the delivery process to ensure seamless execution and preparedness.
The position focuses on managing financial resources responsibly, ensuring compliance with regulations, and maintaining fiscal integrity. It requires strong analytical skills, meticulous attention to detail, and the ability to strategize for long-term financial sustainability. Key responsibilities include budget oversight, financial reporting, risk assessment, and advising leadership on cost-effective decisions. The ideal candidate should possess proficiency in financial software, a solid grasp of accounting principles, and a commitment to transparency and accountability in all financial operations.
Oversee project financial operations by administering budgets, projecting financial outcomes, and maintaining rigorous cost control measures.
Monitor financial performance vigilantly, identifying discrepancies promptly to safeguard investment value.
Facilitate robust investment governance frameworks while championing diligent value stewardship throughout all investment decision-making processes.
We are seeking a skilled professional to oversee Risk & Issue Management, ensuring proactive identification, assessment, and mitigation of potential risks within our operations. In this role, you will systematically analyze risks, evaluate their potential impact, and develop appropriate response strategies to minimize disruptions. Additionally, you will monitor emerging issues, track their progress, and implement corrective actions as needed. Strong analytical abilities, attention to detail, and the capacity to communicate findings effectively to stakeholders are essential. Proficiency in risk assessment tools and methodologies is required, along with experience in issue resolution and project management. Your expertise will play a critical role in safeguarding organizational stability and supporting informed decision-making.
Proactively assess and oversee delivery, operational, and organizational risks to ensure robust risk management practices are implemented and maintained.
Facilitate the resolution of complex issues by employing structured analytical methods and fostering collaborative decision-making processes.
Proactively identify and mitigate delivery risks to prevent potential impacts on adoption and operational readiness.
We are seeking a highly organized professional to oversee the liaison between our organization and external vendors and partners. The ideal candidate will possess exceptional interpersonal skills to negotiate contracts, monitor deliverables, and ensure seamless collaboration across teams. Responsibilities include managing vendor performance, resolving escalated issues, and maintaining accurate records of agreements and communications. A minimum of three years of experience in vendor or partner coordination, strong negotiation abilities, and proficiency in contract management software are required. The role demands meticulous attention to detail, the capacity to multitask under pressure, and a proactive approach to fostering long-term business relationships.
Facilitate sourcing initiatives by conducting comprehensive vendor assessments and streamlining the onboarding process to ensure seamless integration.
Collaborate with vendors to synchronize their contributions with established delivery milestones and desired outcomes.
Ensure vendor deliveries adhere to the Delivery Center of Excellence (COE) standards and governance frameworks.
We are committed to achieving delivery excellence and fostering a culture of continuous improvement. This role requires a proactive approach to enhancing operational efficiency, ensuring timely and accurate order fulfillment, and identifying opportunities for process optimization. The successful candidate will be responsible for analyzing performance metrics, implementing best practices, and driving initiatives that elevate service quality and customer satisfaction. Strong analytical skills, attention to detail, and a passion for innovation are essential to excel in this position.
Ensure consistent delivery practices by implementing Delivery COE standards, frameworks, and governance.
Drive the consistent adoption of established project standards and delivery methodologies throughout the broader team and among key business stakeholders.
Compile insights from completed projects and utilize them to enhance the organization’s operational effectiveness and delivery capacity.
Enhance the operational excellence of Delivery Centre practices by continuously refining and advancing their maturity.
Project Manager Skills & Experience
A minimum of five years of professional experience is required, with at least two to three years dedicated to overseeing IT projects or overseeing workstreams in intricate delivery frameworks.
Proven expertise in guiding delivery initiatives or cross-functional teams through moderately intricate projects, ensuring consistent alignment with strategic goals while implementing rigorous delivery methodologies across stakeholders and practices.
Proficient in communication with the capability to articulate delivery status, risks, and dependencies in a clear and concise manner to stakeholders across technical and non-technical domains.
Accomplished professionals with a track record of fostering productive alliances and seamless collaboration with diverse stakeholders—such as business partners, delivery teams, and external vendors—are sought after for this role.
Individuals should possess a strong grasp of organizational change and adoption principles, coupled with a proven track record of facilitating seamless implementation and operational transition.
Experienced in implementing project standards, methodologies, and governance frameworks, with a strong capacity to assimilate new processes, adjust to evolving requirements, and enhance delivery methodologies through ongoing refinement.
Proficient in guiding projects from inception through completion, encompassing strategic planning, hands-on execution, and seamless transition to operational readiness.
Proficient in navigating diverse enterprise IT ecosystems—spanning applications, integration frameworks, infrastructure components, data architectures, and cloud-based environments—with broad exposure to each domain.
Proven capability to function efficiently within intricate, matrix-based organizational structures, facilitating seamless collaboration among interdisciplinary teams to ensure cohesive project delivery.
Demonstrates exceptional problem-solving skills through a methodical approach to planning, identifying and mitigating risks, and ensuring robust delivery governance.
Qualifications
BA/BSc/HND
Experience Required
5 years
