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Home Jobs Nairobi Senior Office Coordinator / Executive Support Specialist

Senior Office Coordinator / Executive Support Specialist

Africa Management Solutions Limited (AMSOL)  · Consulting

Full Time Nairobi
Nairobi
Deadline: 30 June 2026
Posted June 11, 2026

Position Overview

Our client, a leading organization in the education sector, is in search of an Administrative Assistant who demonstrates exceptional organizational skills, a proactive mindset, and a strong commitment to customer service. The ideal candidate will play a pivotal role in enhancing the institution’s operational efficiency by providing dependable support to ensure seamless day-to-day functions.

The successful candidate will demonstrate proficiency in administrative duties, organizational planning, and interpersonal communication, alongside prior experience within an educational setting. This position demands a technologically adept individual capable of streamlining office functions, overseeing accurate record-keeping, organizing school events, and delivering outstanding support to students, parents, faculty, and guests.

Oversee and execute a comprehensive range of critical duties, including the development and implementation of strategic initiatives, ensuring alignment with organizational objectives. Collaborate effectively with cross-functional teams to streamline processes, enhance productivity, and drive project completion within established timelines. Monitor ongoing operations to identify areas for improvement, implementing data-driven solutions to optimize efficiency and performance. Maintain rigorous adherence to compliance standards, regulatory requirements, and industry best practices while fostering a culture of accountability and continuous improvement.

The role involves overseeing office administration and operational processes to ensure seamless daily functioning. Responsibilities include managing administrative tasks, coordinating office activities, and implementing efficient operational procedures. The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in office software, communication tools, and basic accounting may be necessary. Additionally, the role may involve supervising staff, maintaining records, and ensuring compliance with company policies and regulations.

Our role involves managing and supervising daily administrative and operational tasks to maintain a highly productive, structured, and efficient workplace.

Provide administrative support and coordination to ensure the seamless execution of school operations and effective planning.

Oversee the procurement, organization, and distribution of office supplies, equipment, and administrative resources to ensure operational efficiency.

We are seeking a skilled professional to manage customer service and stakeholder engagement initiatives, ensuring seamless communication and fostering strong relationships. In this role, you will be responsible for addressing customer inquiries, resolving issues efficiently, and maintaining high levels of satisfaction. Additionally, you will collaborate with key stakeholders to align business objectives, identify opportunities for improvement, and drive engagement strategies. Strong interpersonal and communication skills are essential, along with the ability to multitask and meet deadlines in a fast-paced environment. Proficiency in customer service tools and stakeholder management platforms is preferred.

Act as the primary liaison for parents, students, visitors, and other stakeholders, ensuring clear and consistent communication at all levels.

Deliver outstanding customer service by addressing inquiries with professionalism and efficiency.

Ensure seamless and transparent communication among different departments and key stakeholders.

Maintains meticulous oversight of records management and ensures strict adherence to compliance protocols to safeguard organizational integrity and regulatory alignment.

Responsible for ensuring the precision, systematic organization, and strict confidentiality of all student, staff, and institutional records.

Maintain adherence to established school policies, procedures, and mandatory record-keeping standards to ensure regulatory compliance and operational integrity.

Assist in maintaining data management and reporting functions to meet organizational requirements.

The position involves overseeing the planning, execution, and management of events to ensure seamless operations and exceptional attendee experiences. Responsibilities include coordinating with vendors, managing budgets, securing permits, and developing event timelines while maintaining clear communication with stakeholders. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask under pressure. Proficiency in event management software and a proven track record in logistics coordination are required. Additionally, experience in vendor negotiations, risk assessment, and post-event evaluation is highly valued.

Plan, organize, and facilitate the successful implementation of school-hosted events, meetings, workshops, and special occasions.

Collaborate effectively with internal and external stakeholders to guarantee the seamless execution of events.

Oversee event planning, coordinate schedules, and handle all administrative duties associated with event execution.

We are seeking a skilled professional to oversee team collaboration and ensure seamless project execution. This role involves managing workflows, facilitating communication among team members, and aligning individual objectives with overarching goals to maximize productivity. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and the capacity to motivate teams toward achieving collective targets. Responsibilities include scheduling meetings, tracking progress, resolving conflicts, and fostering a collaborative work environment that encourages innovation and efficiency.

Provide leadership and facilitate collaboration among administrative support staff to enhance operational efficiency and team cohesion.

Create and uphold a cohesive, professional workplace atmosphere that encourages teamwork and mutual respect.

Help enhance operational efficiency by introducing and supporting the adoption of industry-leading administrative practices and process optimization initiatives.

Seeking a highly motivated and skilled professional to fill this critical role, the ideal candidate will possess a Bachelor’s degree in a relevant field, along with a minimum of five years of hands-on experience in [specific industry/function]. Proficiency in [specific software/tools] is essential, as is a demonstrated ability to analyze complex data and translate insights into actionable strategies. Strong communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams and stakeholders. The position demands meticulous attention to detail, exceptional problem-solving capabilities, and a proactive approach to overcoming challenges. Familiarity with [industry-specific regulations/compliance standards] is a plus, and the ability to work in a fast-paced, dynamic environment is crucial.

A degree in Business Administration, Office Administration, Secretarial Studies, Education Administration, or a closely related field is required.

A minimum of three years of administrative experience within an educational setting or school environment is required.

Proficient in computer operations and adept at utilizing current office technologies and software solutions.

Proven expertise in organizing tasks, strategic planning, and efficiently managing multiple priorities simultaneously.

Demonstrates exceptional proficiency in both written and oral communication.

Demonstrates polished professionalism in both appearance and communication, with exceptional interpersonal abilities to engage effectively with teams and stakeholders.

Must exhibit a strong commitment to confidentiality and exercise careful judgment when dealing with sensitive data.

Demonstrated proficiency in a range of essential skills and expertise is required, including strategic thinking, problem-solving, and adaptability to dynamic environments. The role demands strong analytical capabilities, exceptional communication skills, and the ability to collaborate effectively with cross-functional teams. Additionally, candidates must exhibit leadership qualities, a customer-focused mindset, and a commitment to continuous professional development. Proficiency in relevant industry tools and technologies, as well as a track record of delivering measurable results, are also necessary for success in this position.

Administrative and organizational excellence is achieved through meticulous attention to detail, efficient management of resources, and the implementation of structured processes. This role demands the ability to coordinate multiple tasks, maintain accurate records, and ensure seamless operations across various departments. A strong command of organizational tools and methodologies is essential, as is the capability to prioritize responsibilities in alignment with overarching business objectives. Additionally, the position requires a proactive approach to problem-solving, effective communication skills, and a commitment to maintaining high standards of accuracy and professionalism in all administrative functions.

We seek individuals who prioritize exceptional customer service, demonstrating a proactive approach to addressing client needs and resolving inquiries efficiently. Candidates must exhibit strong interpersonal skills, patience, and the ability to maintain a positive attitude under pressure. Responsibilities include actively listening to customer concerns, providing accurate information, and ensuring a seamless experience throughout all interactions. Proficiency in communication, both verbal and written, along with familiarity with CRM systems, is essential to excel in this role.

Maintain accurate and organized records while demonstrating meticulous attention to detail in all tasks.

Skilled in fostering clear, concise, and professional interactions, you excel at building strong relationships through active listening, empathy, and adaptability in diverse settings. Demonstrated proficiency in conveying ideas persuasively, resolving conflicts tactfully, and collaborating seamlessly with teams, clients, or stakeholders to achieve shared objectives.

Event planning and coordination encompass the meticulous organization and execution of events, ensuring seamless operations from inception to completion. This role involves collaborating with clients to define objectives, establish timelines, and allocate resources effectively. Responsibilities include budget management, vendor selection, venue booking, and logistical arrangements to deliver exceptional experiences. Strong communication, problem-solving, and multitasking skills are essential, along with a keen attention to detail and the ability to adapt to evolving requirements. Proficiency in event management software and a deep understanding of industry trends further enhance performance in this dynamic field.

Proficient in utilizing a range of technological tools and software applications is essential for this role. Strong skills in operating computer systems, troubleshooting technical issues, and leveraging digital platforms are required. Familiarity with industry-specific software, programming languages, or digital communication tools may be necessary, depending on the position. Candidates should demonstrate the ability to adapt to new technologies and stay updated with emerging digital trends to enhance productivity and efficiency.

Proactively identifies solutions to challenges and demonstrates a proactive approach to work.

Collaborative teamwork is essential to our dynamic environment, requiring individuals who thrive in cooperative settings and can effectively communicate with colleagues at all levels.

Qualifications

BA/BSc/HND , Diploma

Experience Required

3 years

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