Oversee a comprehensive range of duties encompassing strategic planning, execution, and evaluation to ensure organizational objectives are met with precision. Develop and implement policies, procedures, and systems that enhance operational efficiency and compliance with industry standards. Collaborate with cross-functional teams to foster innovation, streamline workflows, and drive continuous improvement. Lead project initiatives from inception to completion, monitoring progress and mitigating risks to achieve targeted outcomes. Provide mentorship and guidance to team members, fostering professional growth and fostering a high-performance culture. Ensure adherence to regulatory requirements and ethical guidelines while maintaining a commitment to quality and excellence.
As a Senior Manager, you will serve as the pivotal strategic connection between the sales team and customers, ensuring that business opportunities are seamlessly translated into customized wireless communication solutions. Within the Texas Sales Team, this position demands a thorough comprehension of customer needs, industry obstacles, and shifting market trends to create and promote cutting-edge network solutions that align with client goals. The role involves close collaboration with the sales team to craft winning strategies, draft persuasive technical proposals, and communicate compelling value propositions that set the company apart in a fiercely competitive wireless landscape.
The role further entails spearheading customer engagements via presentations, tailored solution demonstrations, and strategic discussions that translate intricate technologies into tangible business advantages. Through close collaboration with cross-functional teams—including product management, engineering, and delivery—the Senior Manager – Presales validates solution viability and ensures flawless implementation. Additionally, this position drives measurable improvements in win rates, expedites deal finalization, and fosters stronger customer confidence, thereby significantly contributing to revenue expansion and reinforcing the company’s competitive standing in the market.
Serves as the strategic leader of the end-to-end sales cycle, driving the completion of transactions with precision and effectiveness.
You will cultivate and sustain robust customer and prospect relationships while effectively promoting products, services, and solutions to drive sales.
Exhibits exceptional sales expertise alongside a comprehensive grasp of telecom technologies, specifically optical transport networks and wireless infrastructure (4G/5G RAN & core), to foster customer satisfaction and secure orders while driving revenue growth.
Develops and guides a regionally focused, high-performing team composed of presales and support specialists.
Oversees all aspects of customer engagements, encompassing strategic negotiations, development of tailored offers, and completion of contractual agreements.
Facilitates sustainable business expansion, with order intake serving as the key performance indicator for success.
Drives growth in the East Africa market by cultivating new business prospects through personalized customer interactions and customized strategies designed to meet individual client needs.
Crafts and implements strategic regional sales initiatives, holding full responsibility for cultivating and maintaining customer relationships while achieving independently set sales objectives.
Manages the full sales cycle, overseeing everything from initial prospecting and cold calls to the finalization of orders, while maintaining consistent and impactful daily customer interactions.
Develops pricing strategies grounded in detailed, account-specific market intelligence.
Oversees the complete lifecycle of the annuity business—covering annual maintenance contract services—with a strategic focus on driving the highest possible on-time renewal rates.
Required skills include a minimum of five years of experience in a related field, proficiency in project management methodologies such as Agile or Scrum, and demonstrated expertise in data analysis to interpret complex datasets. Additional qualifications consist of strong leadership abilities, exceptional communication skills for interacting with cross-functional teams, and the capacity to drive strategic initiatives forward. The ideal candidate should possess a bachelor’s degree in business administration, computer science, or a related discipline, and familiarity with industry-standard software tools is essential.
With a decade-plus of sales expertise and a demonstrated history of success, you have cultivated strong direct sales capabilities, strategically engaging Internet Service Providers, Fiber Network Operators, Wholesale Bandwidth Operators, and Mobile Operators.
With a minimum of five years of sales experience in the East African region, you have cultivated a robust network, particularly within Kenya’s telecommunications sector.
Capable of cultivating and sustaining high-level connections, ultimately fostering a trusted advisory partnership with key stakeholders over time.
Demonstrates comprehensive proficiency in telecommunications domain, technology, and operational environment.
Required Skills and Qualifications:
Proven proficiency in analytical thinking and problem-solving, with a strong background in relevant technical or functional areas. Excellent communication skills, both written and verbal, enabling effective collaboration across teams. Demonstrated ability to prioritize tasks and manage deadlines efficiently in fast-paced environments. Familiarity with industry-standard tools, software, or methodologies applicable to the role. Capacity to adapt to changing priorities and embrace continuous learning to stay current with evolving technologies and industry trends.
A strong aptitude for grasping the technical value proposition is essential, coupled with the skill to articulate it as a compelling business value proposition using a consultative sales methodology.
Accomplished individuals with a demonstrated history of successfully steering substantial and intricate sales transactions while maintaining consistent performance that meets or surpasses established targets.
A master’s in Business Administration or a comparable qualification is highly desirable.
Significant travel throughout East Africa will be a key responsibility of this role, necessitating regular movement across the region.
Preferred Qualifications include a Bachelor’s degree in Computer Science, Engineering, or a related field, complemented by three to five years of hands-on experience in software development. Familiarity with programming languages such as Python, Java, or C++ is essential, along with proficiency in frameworks like Django, Spring Boot, or .NET. Candidates should also demonstrate expertise in database management systems, including SQL and NoSQL solutions, and possess strong problem-solving abilities. Understanding of cloud platforms, such as AWS or Azure, and Agile/Scrum methodologies is highly valued. Exceptional communication skills and the capacity to collaborate effectively within cross-functional teams are required.
With a proven track record spanning over 14 years in sales, the ideal candidate will bring extensive industry experience and a deep understanding of sales strategies, client relations, and market dynamics.
Education: A Bachelor’s degree in Electronics & Communications Engineering is preferred, along with an MBA with a specialization in Sales & Marketing.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 14 years
