Our client, a premier telecommunications provider, is seeking a Sectional IP Network Engineer to join their team.
We are seeking a highly skilled and motivated professional to join our team in a pivotal role focused on driving excellence and innovation. The ideal candidate will possess a proven track record in [specific industry/field, if applicable], along with [X years] of relevant experience. Key responsibilities include [list 1-2 primary duties], ensuring [specific outcome or goal], while collaborating closely with cross-functional teams to [specific objective]. The successful applicant must demonstrate proficiency in [key skill or tool], strong analytical abilities, and exceptional communication skills to effectively liaise with stakeholders at all levels. Additionally, familiarity with [specific software, methodology, or industry standard] is essential, and the ability to [specific task or responsibility] is highly desirable. This role offers the opportunity to contribute to [specific project, initiative, or company goal] while growing within a dynamic and supportive environment.
The Sectional IP Network Engineer–Field will deliver MAN network availability and customer uptime KPIs by performing on-site maintenance focused on power-related systems for designated MAN nodes, maintaining service quality and continuity in accordance with company KPIs while adhering to budgeted cost constraints. Additionally, the role involves executing feasibility analyses and implementation projects, as well as managing billing-related disconnections and reconnections of ISDN and PSTN circuits at the MAN level.
Oversee and execute critical duties encompassing strategic planning, operational management, and team leadership to ensure organizational objectives are met efficiently. Develop and implement policies, procedures, and performance metrics to enhance productivity, quality, and compliance with industry standards. Collaborate with cross-functional teams to identify opportunities for improvement, streamline processes, and drive innovation across departments. Monitor and analyze key performance indicators (KPIs), financial reports, and market trends to inform data-driven decision-making and resource allocation. Provide mentorship and professional development opportunities to foster talent retention and high-performing teams. Ensure adherence to legal, regulatory, and ethical guidelines while maintaining a culture of accountability and continuous improvement.
Consistently ensure MAN availability by performing proactive maintenance on node power supplies.
Ensure efficient resolution of assigned MAN and Switch power-related faults while adhering to established Service Level Agreements (SLAs).
Key updates are delivered throughout the restoration journey to ensure full transparency for the customer.
Conduct feasibility assessments, implement, and perform disconnections and reconnections for ISDN and PSTN circuits.
Customer setup documentation.
Ensure a secure work environment by adhering to HSE protocols, established engineering standards, defined procedures, and applicable legal regulations.
Monitor individual performance metrics and recommend strategic initiatives aimed at enhancing productivity and development.
Monitor and oversee network expenditures while ensuring alignment with Finance department objectives.
Performs additional duties as assigned or delegated by the line manager.
Principal Outputs for this role
Ensure adherence to the predetermined monthly fuel allocation.
Monthly, deliver Street MAN power meter readings to the finance department by the 20th.
Achieving a 99.65% average availability for Nairobi Means throughout the year.
To achieve operational excellence, at least 90% of Nairobi’s Means must consistently meet their Power targets, ensuring adherence to established performance benchmarks.
Ninety percent of all Nairobi Means achieve a score exceeding 90% in Power-related metrics.
Within two hours following payment completion, no less than 80% of disconnected service lines must be restored.
Customer Service Level Agreement (SLA) management requires the completion of at least 80% of all designated provision and cessation cases within a 24-hour timeframe.
Resolving 80% of reported faults within a four-hour window represents a critical performance benchmark for this role. Timely intervention to address issues ensures minimal disruption to operations, aligning with service-level agreements and operational efficiency standards.
Perform quarterly routine maintenance on all MAN nodes, evaluating power autonomy status and providing tailored recommendations for each node.
Deliver assigned Feasibility tickets within a 24-hour timeframe.
A Bachelor’s degree in business administration, finance, accounting, or a related field is required, along with a minimum of five years of progressive experience in financial analysis, strategic planning, or a comparable role. Strong proficiency in financial modeling, data analysis, and ERP systems is essential, as is the ability to interpret complex financial statements and market trends. Exceptional analytical, problem-solving, and communication skills are necessary to collaborate effectively with cross-functional teams and senior leadership. Professional certifications such as CPA, CFA, or MBA are highly desirable but not mandatory.
A Bachelor’s degree or higher diploma in Telecommunications, technology, or a related engineering field is required.
Proven expertise in utilizing Microsoft Office applications is essential.
Accomplished professionals must possess a valid Kenyan driver’s license to ensure compliance with local regulations for operating vehicles within the jurisdiction.
With a proven track record in the field, candidates must possess hands-on experience in relevant areas, demonstrating proficiency through prior roles or projects. A minimum of two years of direct experience is typically required, though additional years may be preferred depending on the specific position. Experience should encompass key responsibilities and skills outlined in the job posting, ensuring alignment with the organization’s needs. Strong experience in [specific industry or function] is especially valued, along with a history of delivering measurable results in similar environments.
With a minimum of three to five years of experience in the telecommunications sector, particularly within Welkom, candidates should bring a robust background to the role. This experience is essential to effectively contribute to the company’s objectives and meet the demands of the position.
Highly developed organizational capabilities are required, along with a minimum of one to two years of hands-on technical experience in a large national network environment.
The capacity to effectively organize and prioritize both individual and team workloads stands as a fundamental requirement.
Maintains composure and performs effectively in high-pressure situations.
Demonstrated capacity for effective collaboration and cooperation within a team environment.
We are committed to ongoing enhancement and operational excellence. This involves consistently evaluating and refining our processes, systems, and performance metrics to identify opportunities for greater efficiency and effectiveness. By fostering a culture of innovation and adaptability, we aim to stay ahead of industry trends and deliver superior results. Employees are encouraged to contribute ideas, participate in problem-solving initiatives, and embrace a growth mindset to support this continuous evolution.
Expertise must span a broad spectrum of skills and knowledge, ensuring both depth and versatility in professional capabilities.
Self-motivated.
Proven expertise in project management, with the ability to lead cross-functional teams and deliver results within strict deadlines. Strong analytical and problem-solving skills, coupled with a keen eye for detail and a commitment to maintaining high standards. Experience with data analysis, financial modeling, and strategic planning is essential. Proficiency in industry-standard software, including Microsoft Office Suite and advanced Excel, is required. Excellent communication and interpersonal skills are necessary to collaborate effectively with stakeholders at all levels and convey complex information clearly. Demonstrated leadership qualities, adaptability, and a results-driven mindset are critical for success in this role. A bachelor’s degree in a relevant field, such as business administration, finance, or economics, is preferred, along with relevant certifications like PMP or CFA.
Applicants must possess a robust foundation in technical competencies, including expertise in specific programming languages, software development methodologies, and system architecture principles. Proficiency in troubleshooting complex technical issues and optimizing system performance is essential. Experience with relevant tools, frameworks, and platforms is required, along with the ability to analyze technical requirements and translate them into efficient solutions. Strong problem-solving skills and a commitment to continuous learning in a rapidly evolving technological landscape are also necessary.
Proven expertise in the installation and upkeep of power equipment is essential for this role.
Proficiency in SIP protocols and practical experience collaborating with SIP service providers are required.
Proven expertise in routing and switching is essential, with demonstrated hands-on ability to configure routers and switches from multiple vendors.
Candidates must hold a Cisco certification or an equivalent credential focused on IP Networking.
Demonstrates proficiency in key functional areas essential for the role, including analytical thinking, problem-solving, and process optimization. Applies technical expertise to enhance operational efficiency and drive continuous improvement. Exhibits strong collaboration skills to work effectively with cross-functional teams and stakeholders. Maintains adaptability to evolving business needs and technological advancements. Ensures adherence to industry standards and best practices while delivering measurable results. Balances strategic vision with practical execution to achieve organizational objectives.
We value strong collaboration and seek individuals who thrive in team settings. Candidates should demonstrate excellent interpersonal skills and the ability to work effectively with colleagues across various departments. Team members are expected to communicate clearly, support one another, and contribute to a positive and productive work environment. Responsibilities may include participating in team meetings, coordinating tasks, and fostering a culture of mutual respect and shared goals.
Actively fosters a collaborative workplace where colleagues engage in mutual support and shared accountability, enabling teams to maintain exceptional performance standards through ongoing evaluation and realignment of objectives and priorities.
Driving forward creative advancements and pioneering novel solutions is at the heart of this role. The position calls for a forward-thinking individual capable of developing and implementing groundbreaking ideas to propel organizational growth. Candidates must demonstrate a proven track record of fostering innovation, whether through technological breakthroughs, process improvements, or strategic initiatives. Strong problem-solving skills, adaptability to evolving challenges, and a collaborative mindset are essential to thrive in this dynamic environment. Responsibilities include identifying opportunities for enhancement, leading cross-functional teams to execute transformative projects, and ensuring that innovative efforts align with long-term business objectives.
Eager to pioneer innovative concepts and strategies for solving current and future challenges, fosters a dynamic environment where fresh perspectives are not just encouraged but actively sought across the organization. This approach drives continuous performance improvement while uncovering new business opportunities.
Managing risks involves identifying potential threats, evaluating their likelihood and impact, and implementing strategies to mitigate or eliminate them. This role requires a thorough understanding of risk assessment methodologies, regulatory compliance, and industry best practices. Key responsibilities include developing risk management frameworks, conducting regular audits, and ensuring the organization adheres to legal and ethical standards. Strong analytical skills, attention to detail, and the ability to communicate risk-related information effectively are essential for success in this position.
Review calculated risks by thoroughly assessing potential organizational and stakeholder concerns. Identify critical risk areas and develop robust contingency backup plans to mitigate any unforeseen challenges. Foster a culture of innovation by motivating team members to actively pursue and explore new business opportunities.
Analytical thinking involves a systematic approach to dissecting complex information, identifying key patterns, and deriving meaningful conclusions to support informed decision-making. This skill requires the ability to evaluate data objectively, assess potential outcomes, and solve problems through structured reasoning. Professionals with strong analytical thinking capabilities are adept at breaking down multifaceted issues, prioritizing critical factors, and developing logical solutions that align with organizational goals. Whether interpreting financial reports, optimizing processes, or forecasting trends, this competency ensures accuracy, efficiency, and strategic alignment in dynamic business environments.
Analyze and detect patterns or correlations between disparate situations, even those that are not immediately apparent, to pinpoint critical or fundamental issues within intricate scenarios. This involves employing creative, conceptual, or inductive reasoning strategies.
Qualified candidates fulfilling the specified criteria are encouraged to submit their application, including a cover letter, current and expected salary details, and a comprehensive CV, along with a daytime contact number, to jobs1@hcsaffiliatesgroup.com. The email subject line should clearly state “Sectional IP Network Engineer – Nairobi or Central Region.” Additionally, applicants must specify their preferred work location in their submission.
Qualifications
BA/BSc/HND , Others
Experience Required
3 - 5 years
