Oversee and execute core duties encompassing strategic planning, operational management, and team leadership to drive organizational objectives. Develop and implement policies, procedures, and performance metrics to enhance efficiency, productivity, and accountability across departments. Collaborate with senior management to align initiatives with long-term goals, ensuring seamless integration of resources and cross-functional coordination. Monitor industry trends, competitive landscapes, and regulatory changes to identify opportunities for innovation and risk mitigation. Foster a culture of continuous improvement through mentorship, professional development, and performance evaluations. Ensure compliance with legal, ethical, and industry standards while maintaining transparency and accountability in all business practices.
Positioned to fuel the expansion of insurance business both within and beyond the ABC Bank group’s distribution channels, this role will concentrate on acquiring new clients and enhancing cross-selling initiatives to drive incremental revenue growth.
The incumbent will manage daily insurance operations within the designated Region, focusing on new business acquisition and the cross-selling of insurance products. Additionally, responsibilities include claims administration and the maintenance of accurate documentation.
Consistently tracking renewal deadlines is essential to maintaining client relationships and safeguarding revenue streams that could be at risk of loss due to lapses.
Cross-promoting a comprehensive range of the Group’s financial solutions—including deposit accounts, foreign exchange services, account initiation processes, trade finance offerings, and securities trading platforms—forms a key responsibility of this role.
Foster strong collaborative partnerships with multiple departments across the organization, engaging directly with Branch Managers, Relationship Managers, and Credit Analysts to identify insurance opportunities and cultivate leads through their existing customer networks.
Promptly address customer inquiries in accordance with established policies and procedures to ensure resolution.
Spearhead insurance product training initiatives across regional branches, ensuring comprehensive awareness among both staff and customers regarding insurance product offerings.
Ensure adherence to all applicable regulatory mandates and established internal protocols pertinent to insurance sales activities.
Ensure that all collateral and assets securing financiers’ interests are fully and appropriately insured, with their interests explicitly recorded in the documentation.
Actively manage and minimize the company’s debt levels while ensuring strict adherence to the established credit policy, which mandates a 40:30:30 ratio.
Minimum qualifications include a bachelor’s degree in a relevant field, along with at least three years of professional experience in a related role. Strong analytical, problem-solving, and communication skills are essential, alongside proficiency in industry-specific software and tools. Familiarity with project management methodologies and regulatory compliance standards is highly desirable. Candidates must demonstrate the ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams.
A bachelor’s degree in Insurance, Marketing, or a business-related discipline is required for this position.
Holders of the Certificate of Proficiency must demonstrate a minimum of two years of relevant professional experience in their field. This credential validates advanced technical skills and comprehensive industry knowledge required to perform complex tasks effectively. Candidates are expected to maintain ongoing professional development to ensure their expertise remains current with evolving industry standards. The certification serves as evidence of a candidate’s ability to meet rigorous performance benchmarks and uphold the highest levels of professional competence in their discipline.
Possesses a minimum of two years of hands-on experience in the insurance sales sector.
Proficient in both written and verbal communication, with a strong ability to convey ideas clearly and effectively.
Demonstrated proficiency in sales strategies and negotiation techniques is essential for this position. The ideal candidate will possess strong interpersonal abilities to engage with clients and close deals effectively.
We seek a collaborative professional who thrives in a team-oriented environment, demonstrating strong interpersonal skills and the ability to work effectively with colleagues across various departments. The ideal candidate will embrace a collective approach to problem-solving, contribute actively to group discussions, and support team objectives through adaptable and cooperative efforts.
Experienced professionals must possess exceptional abilities in communicating effectively with customers, addressing inquiries promptly, and resolving issues with empathy and professionalism. A strong aptitude for problem-solving is essential, along with the capacity to handle high-pressure situations while maintaining a positive and patient demeanor.
Demonstrated proficiency in strategic planning, organizational coordination, and efficient time management.
Analytical and problem-solving capabilities are essential for this role. The ideal candidate must demonstrate strong aptitude in evaluating complex information, identifying key issues, and developing effective solutions. Proficiency in data analysis, critical thinking, and strategic decision-making is required to address challenges efficiently. Additionally, the ability to interpret trends, assess risks, and implement corrective actions is crucial for success in this position.
Dedicated to overseeing and optimizing every facet of business operations, this role ensures comprehensive management and strategic alignment across all departments. The position requires a thorough understanding of business principles and the ability to integrate diverse functions to drive efficiency and growth. Key responsibilities include developing and implementing policies, fostering collaboration between teams, and monitoring performance metrics to achieve organizational objectives.
Maintains an unwavering commitment to ethical standards and professional honesty, ensuring all actions align with organizational values and regulatory requirements. Demonstrates transparency in decision-making processes and accountability in fulfilling responsibilities. Upholds confidentiality and respects sensitive information while fostering a culture of trust and integrity across all interactions.
Innovative and strategically minded, with a decisive approach to problem-solving, this professional excels in navigating complex challenges and driving forward-thinking solutions.
A polished and engaging professional who demonstrates strong interpersonal skills and projects a professional appearance.
Conduct applications using the designated method specified for submission.
If you satisfy the listed criteria, kindly submit your application, specifying the preferred region, to recruitment@abcthebank.com by no later than 12 June 2026. Ensure the email subject line clearly states the position you are applying for.
Qualifications
BA/BSc/HND
Experience Required
2 years
