To articulate the core objectives of this position, the role is designed to serve a pivotal function within the organization, driving key initiatives and contributing significantly to overarching strategic goals. The incumbent will be responsible for executing high-impact responsibilities that align with departmental and company-wide priorities, ensuring operational excellence and fostering sustainable growth. This position demands a proactive approach, strong analytical capabilities, and the ability to collaborate effectively across teams to deliver measurable results. Additionally, the role requires adherence to established policies and procedures while maintaining a commitment to innovation and continuous improvement.
The QA Associate is responsible for maintaining the quality and dependability of KNOPS IT applications, with a key emphasis on financial management systems and solutions compliant with IPSA standards. This role is achieved through the development and execution of thorough testing strategies, thereby supporting the successful completion of projects and enhancing the efficiency of organizational operations. Collaboration with development teams, finance business stakeholders, and solution designers is essential to detect and address defects, ensure the accuracy of financial data, verify compliance with requirements, refine testing methodologies, and foster a strong culture of quality within the IT Group.
Functions / Key Results Expected
We are seeking a meticulous Software Tester to ensure the quality and reliability of our software products through comprehensive evaluation and validation processes. The ideal candidate will have a strong background in manual and automated testing methodologies, with proficiency in identifying defects, documenting test cases, and executing test plans. Experience with testing frameworks such as Selenium, JUnit, or similar tools is essential, alongside a solid understanding of software development lifecycles and agile methodologies. Responsibilities include designing, implementing, and maintaining test scripts, analyzing test results, and collaborating with development teams to resolve issues promptly. Familiarity with bug-tracking systems like Jira and a keen eye for detail are critical for success in this role.
Collaborate closely with Product Managers and Solutions Designers to gain a comprehensive understanding of business and functional requirements essential for developing test cases.
Develop and implement comprehensive test cases in alignment with specified requirements and user stories, ensuring timely delivery and maintaining exceptional quality standards.
Conduct comprehensive end-user testing in alignment with the specified requirement specifications and user stories.
Evaluate user stories, use cases, and requirements to ensure they are both valid and feasible.
Continuously deliver clear and concise feedback—both written and verbal—to members of the development team, business analysts, product owners, and end users.
Convey the planned test schedule and any potential testing-related risks to the QA Team Lead promptly and clearly.
Employ software testing methodologies and practices to validate functionality and ensure the integrity of data through rigorous quality assurance measures.
Leverage artificial intelligence technologies to develop test plans, scenarios, and supporting documentation.
Collaborate with development team members to diagnose and replicate bugs and errors reported by end users.
Conduct comprehensive testing at all levels—System, Integration, and Regression—for KNOPS IT applications, ensuring full validation of software functionality and performance.
Collaborate closely with members of the development team and business analysts to accurately assess project scope and offer constructive, unbiased feedback.
Serve as a secondary tester supporting diverse functional domains beyond the primary area of responsibility.
We ensure the accuracy and integrity of financial data by conducting comprehensive end-to-end transaction tracing, verifying the correctness of general ledger postings, debit and credit balances, and cross-module reconciliations.
During the test phase, conduct thorough assessments of period-end closing procedures, including month-end, quarter-end, and year-end processes, to ensure the integrity of financial statements and management reports.
Ensure the completeness and integrity of audit trails within financial systems, verifying adherence to IPSA requirements and internal financial control standards.
Examine multi-currency transaction processing functionality, specifically focusing on the accurate application of exchange rates, adherence to rounding rules, and seamless currency conversion across financial modules.
Conduct financial data migration testing to validate opening balances, historical transaction data, and cutover accuracy.
Verify financial system configurations align with access controls and segregation of duties (Sod) to ensure compliance with financial governance and audit standards.
We are seeking to enhance our operational efficiency through the development and implementation of automated testing frameworks and the continuous refinement of existing processes. This role will focus on designing, executing, and maintaining test scripts to validate software functionality, alongside identifying opportunities to streamline workflows and eliminate inefficiencies. Responsibilities include collaborating with cross-functional teams to integrate automated solutions, analyzing test results to pinpoint defects, and recommending improvements to both testing methodologies and broader organizational processes. The ideal candidate will possess strong analytical skills, proficiency in automation tools, and a proactive approach to problem-solving to drive measurable enhancements in quality and productivity.
Facilitate the deployment and execution of automated software testing frameworks to enhance product reliability and efficiency.
Develop innovative approaches to enhance testing efficiency and streamline root cause analysis.
Test design and execution tools that dynamically evolve to accommodate the growing complexity of KNOPS IT applications.
Vigilantly assess software testing processes and procedures to pinpoint potential risks and areas for enhancement.
To remain current with policies, procedures, and documentation, enhancing comprehension of testing methodologies and industry best practices is essential.
We require expertise in the field of Knowledge Management to ensure the effective organization, preservation, and dissemination of organizational knowledge. The ideal candidate will facilitate the development and maintenance of knowledge systems, ensuring that critical information is accessible, accurate, and up-to-date. Responsibilities include designing and implementing knowledge-sharing frameworks, cultivating a culture of information sharing, and leveraging technology to enhance knowledge retrieval. Additionally, the role demands proficiency in establishing metadata standards, optimizing knowledge repositories, and promoting best practices in knowledge retention and transfer.
Facilitate knowledge-sharing initiatives within the QA team by analyzing and documenting key successes and failures to enhance collective learning and improvement.
Facilitate ongoing productive collaboration among IT internal teams by maintaining proactive communication with all IT staff members.
Support the creation and establishment of formalized, standardized procedures for quality assurance.
We seek a candidate with demonstrated proficiency in relevant technical and interpersonal abilities, along with a strong academic background in the field. The ideal applicant must possess exceptional problem-solving capabilities, effective communication skills, and the capacity to work both independently and collaboratively within a team-oriented environment. Prior experience in similar roles is highly valued, and familiarity with industry-standard tools and methodologies is essential. Additionally, the ability to manage multiple priorities under tight deadlines while maintaining high attention to detail is required. Strong organizational skills and a commitment to continuous professional development are also necessary.
Proficiency in Agile methodologies is essential, along with expertise in financial systems, regression testing, software testing, test automation, and the development of test cases.
We seek candidates with proven expertise in key functional areas, demonstrating a strong ability to apply specialized skills to drive operational excellence. The ideal professional will exhibit exceptional problem-solving capabilities, adaptability in dynamic environments, and a commitment to continuous improvement. Proficiency in relevant tools, methodologies, and industry best practices is essential, along with the capacity to collaborate effectively across teams to achieve strategic objectives. Experience in [specific industry/field, if applicable] and a track record of delivering measurable results are highly valued. Strong communication skills, both written and verbal, along with a customer-centric mindset, are critical for success in this role. Additionally, the ability to analyze complex data, identify trends, and translate insights into actionable strategies is required.
Respectfully engages with all individuals, demonstrating sensitivity to diverse perspectives and fostering an inclusive environment. Consistently adheres to organizational values and ethical guidelines while upholding a reputation for integrity. Serves as a prominent advocate for diversity and inclusion within the organization.
Serves as an exemplary role model, fostering team cohesion and encouraging a collaborative work environment. Provides support and mentorship to colleagues, facilitating their professional development. For those in managerial positions: Demonstrates strong leadership by motivating, guiding, and inspiring team members to achieve success, employing tailored leadership approaches.
Demonstrates a clear comprehension of how their role influences all partners and consistently prioritizes the end beneficiary. Establishes and nurtures robust external relationships while serving as a capable and collaborative partner to others (where applicable to the position).
Demonstrates the ability to develop and execute effective strategies, individually or collaboratively, to achieve objectives. Ensures excellence by maintaining a strong focus on quality throughout all tasks. Proactively identifies opportunities and takes decisive action to leverage them. Recognizes that prudent resource utilization enhances our ability to deliver meaningful outcomes for our beneficiaries.
Adaptable to evolving situations and agile in dynamic settings, readily adjusting approaches to meet shifting demands or expectations. Learns from experiences, refining personal conduct as necessary. Consistently delivers results, regardless of challenging conditions, and actively seeks opportunities for ongoing enhancement.
Assesses information and potential strategies to arrive at well-reasoned, practical conclusions. Maintains an objective, logical perspective while carefully evaluating risks. Demonstrates innovative and creative thinking to effectively resolve challenges.
Conveys ideas and information with clarity, precision, and transparency, demonstrating sensitivity to the perspectives and needs of others. Engages in attentive listening and willingly disseminates knowledge to foster collaboration. Resolves disagreements constructively by bridging divergent viewpoints and identifying shared solutions.
Bachelor’s degree in a relevant field such as Computer Science, Engineering, or Business Administration is required for consideration. A minimum of five years of professional experience in a related industry is necessary. Candidates must possess strong analytical, problem-solving, and communication skills to excel in this role. Proficiency in industry-standard software and tools is essential. Additionally, prior managerial experience is highly preferred.
Required
Secondary education (or equivalent qualification) along with a minimum of six years of professional experience in a related field is required.
A bachelor’s degree, preferably in Computer Science or Information Technology, or an equivalent qualification, along with at least two years of relevant professional experience, is required.
QA Testing Certification is a mandatory qualification for this role.
Desired
Seeking candidates with a minimum of [X] years of relevant experience in [specific field or industry]. Proficiency in [specific skills or tools] is essential, along with a proven track record in [specific responsibilities or achievements]. The ideal applicant will possess strong problem-solving abilities and exceptional communication skills, enabling them to collaborate effectively within a team environment. Familiarity with [industry standards or regulations] and the capacity to adapt to evolving challenges are also required. A commitment to continuous learning and professional development is highly valued.
Required
A minimum of six years of professional experience in the software industry—specializing in software and web-based testing—is mandatory. Alternatively, candidates must possess a Bachelor’s degree or university qualification along with at least two years of relevant software industry experience, with a focus on software and web-based testing.
A solid grasp of various testing methodologies and approaches is essential.
Proficiency in test automation and SQL is essential for this role.
Proficiency in crafting well-structured test cases, conducting end-user evaluations, meticulously documenting findings, and effectively reporting test outcomes is essential.
Proficiency in leveraging Generative AI tools, such as Claude, Gemini, or Copilot, for test case generation and execution is essential, or a demonstrated enthusiasm to develop such skills is necessary.
Candidates must possess hands-on experience testing financial management or enterprise resource planning (ERP) systems, such as Oracle, SAP, or comparable platforms, within a Finance, Accounting, or Public Sector environment.
A solid grasp of fundamental accounting concepts—such as double-entry bookkeeping, the chart of accounts, general ledger structure, and period-end close processes—is essential.
Desired
Individuals should possess prior hands-on experience with Payroll, Human Resources, or Project Management modules to qualify for this position.
Skilled in tracing and reconciling financial transactions from end to end across interconnected systems, including accounts payable, accounts receivable, general ledger, and fixed assets modules.
Proficiency in audit trail prerequisites, the implementation of segregation of duties (Sod), and the establishment of robust financial internal controls within ERP systems is required.
Proficiency in IPSA (International Public Sector Accounting Standards) or comparable public sector financial reporting frameworks is required or highly beneficial.
Proficiency in handling diverse testing and project complexities, coupled with a solid grasp of various software methodologies or frameworks including Waterfall, Agile, or PRINCE2, is essential.
Proficiency in collaborating with International Organizations is a prerequisite for this role. Candidates should possess a background in working within these entities, demonstrating familiarity with their operational frameworks and international standards. Such experience is essential for effectively contributing to cross-border initiatives and navigating the complexities of a global work environment.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
2 - 6 years
