We are seeking a highly motivated candidate to join our team as a [Job Title], responsible for [Key Responsibility 1], [Key Responsibility 2], and [Key Responsibility 3]. The ideal applicant will possess [Required Skill 1], [Required Skill 2], and experience in [Industry/Field]. Strong proficiency in [Software/Tool] and the capability to [Additional Skill] are essential. Additionally, candidates must meet the following qualifications: [Qualification 1], [Qualification 2], and [Qualification 3]. The role involves collaborating with cross-functional teams, managing [Specific Task], and ensuring adherence to [Relevant Standard/Regulation]. This position offers opportunities for professional growth within a dynamic and innovative work environment.
Reporting to the Fleet, Travel and Leases Lead, the incumbent will oversee the strategic development, implementation, and ongoing enhancement of Safaricom’s corporate travel function. The position is tasked with delivering cost-efficient, compliant, and secure travel solutions while elevating the traveler experience and aligning with organizational goals. This is accomplished through comprehensive management of domestic and international travel services, which encompasses flight arrangements, ground transportation, lodging, MICE (Meetings, Incentives, Conferences, and Exhibitions) coordination, visa facilitation, meet-and-assist services, travel-related training, and the administration of associated travel platforms.
This position delivers specialized guidance on travel policies, processes, and procedures while ensuring adherence to service level agreements (SLAs). Core duties encompass stakeholder engagement, supplier oversight and performance assessment, travel risk mitigation, operational optimization, and financial management. By applying industry-leading methodologies and data-driven analysis, the role fosters continuous enhancement and strategic, well-informed decision-making.
Responsibilities
Ensures adherence to all health and safety regulations and protocols to maintain a secure and compliant workplace environment. Implements and monitors safety measures, conducts regular inspections, and addresses potential hazards promptly. Provides training and guidance to staff on safety procedures, emergency response protocols, and risk mitigation strategies. Investigates incidents to identify root causes and recommends corrective actions to prevent recurrence. Collaborates with management to develop and update safety policies, ensuring alignment with legal and industry standards. Maintains accurate records of safety inspections, training sessions, and incident reports for auditing and regulatory purposes.
Maintain the company’s code of conduct, policies, and procedures with unwavering integrity and accountability in all professional duties.
All employees are expected to consistently comply with safety, health, and wellbeing policies, guidelines, and procedures in all actions and decisions.
Oversee the strategic coordination and execution of corporate travel arrangements, ensuring efficient and cost-effective solutions that align with organizational objectives. Develop and implement comprehensive travel policies, procedures, and guidelines to optimize travel spend while maintaining employee safety and satisfaction. Collaborate with cross-functional teams, including finance, procurement, and human resources, to streamline booking processes, negotiate favorable rates with vendors, and enhance traveler experiences. Monitor industry trends, manage travel-related risks, and leverage technology to automate workflows and improve reporting accuracy. Requires a bachelor’s degree in business administration, hospitality management, or a related field, along with a minimum of five years of progressive experience in travel management, corporate procurement, or a similar role. Proficiency in travel management systems (TMS), expense reporting tools, and advanced Excel skills are essential, complemented by strong negotiation, analytical, and communication abilities.
Devise, execute, and refine Safaricom’s corporate travel policy on an ongoing basis to ensure alignment with organizational objectives and industry best practices.
To uphold adherence to internal policies, meet regulatory obligations, and satisfy audit standards, diligent compliance oversight is required.
Responsibilities include managing all aspects of travel operations, from initial booking and ticketing through final reporting and reconciliation.
The role involves overseeing supplier relationships and managing contractual obligations to ensure optimal performance and compliance. Key duties include negotiating terms, monitoring supplier performance, and addressing any contractual issues that arise. Additionally, the position requires maintaining accurate records of agreements, conducting regular audits, and collaborating with internal teams to align procurement activities with organizational goals. Strong analytical and negotiation skills are essential, along with a thorough understanding of supply chain dynamics and contract law.
Develop and maintain strategic partnerships with Travel Management Companies (TMCs), airlines, hotels, and other key travel suppliers.
Responsible for procuring suppliers, assessing their capabilities, and negotiating contracts to secure the best possible value for the organization.
Track and evaluate vendor performance in accordance with established service level agreements (SLAs) and key performance indicators (KPIs).
Experts in cost management and optimization are tasked with identifying and implementing strategies to enhance financial efficiency while maintaining operational effectiveness. They conduct thorough analyses of expenditures, evaluate cost-saving opportunities, and develop actionable plans to reduce unnecessary spending. By monitoring budget performance, forecasting financial trends, and collaborating with cross-functional teams, they ensure alignment with organizational objectives while driving sustainable cost reductions.
Examine travel expenditures to uncover potential cost-reduction strategies.
Develop and execute cost-saving initiatives while ensuring that service quality and safety standards remain uncompromised.
Compile regular reports detailing travel expenditures, expenditure patterns, and cost-saving initiatives.
The role involves actively engaging with stakeholders to ensure their needs and expectations are understood and addressed. Responsibilities include building and maintaining strong relationships with key stakeholders, facilitating effective communication, and aligning their interests with organizational goals. Additionally, the position requires identifying stakeholder concerns, providing updates on project progress, and collaborating to resolve any issues that may arise. Strong interpersonal and communication skills are essential, along with the ability to influence and negotiate effectively.
Act as the main liaison between internal stakeholders and the organization concerning all travel-related inquiries and issues.
Offer strategic advisory services to senior leadership regarding travel strategy and operational challenges.
Regularly facilitate business review meetings and presentations for stakeholders and vendors to ensure clear communication and alignment on objectives.
We are seeking a dedicated professional to oversee our organization’s risk management, safety compliance, and duty of care obligations. This role requires thorough expertise in identifying, assessing, and mitigating potential risks to ensure the well-being of employees, customers, and stakeholders while adhering to regulatory standards. Key responsibilities include developing and implementing robust safety policies, conducting risk assessments, and ensuring compliance with health and safety legislation. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to design proactive strategies to minimize operational hazards. Additionally, they will collaborate with cross-functional teams to foster a culture of safety and accountability across the organization.
Establish and maintain comprehensive travel risk management frameworks to mitigate potential hazards and ensure organizational safety.
Provide oversight of emergency travel arrangements and crisis response systems to ensure prompt and effective action.
Ensure that all duty of care obligations are consistently met for every traveler.
We are seeking a motivated professional to enhance our systems and refine our processes, ensuring optimal efficiency and effectiveness. This role involves identifying areas for improvement, implementing innovative solutions, and maintaining high operational standards. The ideal candidate will have a strong background in process optimization, analytical thinking, and the ability to drive continuous enhancement. Responsibilities include analyzing workflows, developing and executing improvement strategies, and collaborating with cross-functional teams to integrate best practices. A keen attention to detail and a results-driven mindset are essential for success in this position.
Oversee and enhance travel management systems, including online booking platforms and expense management tools, to ensure efficiency and accuracy in travel-related processes.
Enhance operational efficiency and drive automation initiatives within travel operations.
Assist in the deployment, enhancement, and seamless incorporation of support systems to ensure optimal functionality and alignment with organizational objectives.
Reporting & Analytics
Design, build, and update dashboards and reports to monitor and evaluate travel performance metrics effectively.
Deliver data-centric insights that inform and enhance strategic decision-making processes.
Qualifications
Core qualifications, essential skills, and relevant expertise include:
A Bachelor’s degree or diploma in Travel and Tourism, Procurement, Logistics, or a related business field from an accredited college or university is required. Professional certifications in travel management, procurement, or supply chain are advantageous.
With a minimum of five years of professional experience in either a Travel Management Company (TMC) or a corporate travel setting,
Accomplished in overseeing corporate travel initiatives and large-scale travel logistics with a strong track record of success.
Proven expertise in achieving cost efficiencies, negotiating advantageous terms with suppliers, and effectively implementing comprehensive travel policies.
Professionals must possess a strong command of computer reservations systems, global distribution systems (GDS), and e-travelling platforms.
Fluency in English and Amharic is required, with proficiency in additional languages considered advantageous.
Delivers results with a proactive, solution-oriented mindset, ensuring timely completion and exceeding customer expectations at every stage.
Excels at understanding and prioritizing customer needs, both internal and external, and tailors responses accordingly to ensure satisfaction. Demonstrates a keen ability to identify key customer priorities and address them effectively.
Exceptional interpersonal skills are essential, enabling effective communication and collaboration with colleagues, clients, and stakeholders across diverse teams.
Stakeholder management involves cultivating and maintaining robust relationships with key individuals, groups, or organizations that have a vested interest in the outcomes of a project or business endeavor. This responsibility requires consistent communication to ensure alignment on objectives, address concerns proactively, and foster collaboration. It also entails identifying and prioritizing stakeholders based on their influence and impact, as well as managing expectations through transparent updates and negotiations. Strong interpersonal skills, negotiation abilities, and a strategic approach are essential to navigate diverse interests and maintain stakeholder satisfaction throughout the project lifecycle.
Proficiency in Microsoft Office and any other software relevant to Travel Management Services.
Qualifications
BA/BSc/HND , Diploma
Experience Required
5 years
