Responsibilities
Develop, strategize, and maintain the organization’s website to ensure optimal performance, security, and user experience.
Collaborate on crafting an innovative web communication strategy for the corporate website(s), along with child or affiliated sites and pages, as well as the Knowledge Repository, ensuring alignment with the organization’s mandate, goals, and brand identity.
Oversee the ongoing development, upkeep, and improvement of the organization’s Drupal and State-based web platforms, guaranteeing their operational integrity, intuitive navigation, user accessibility, and technical performance while maintaining seamless interoperability and integration across systems.
Establish universal compatibility and technical benchmarks to guarantee seamless site accessibility across all user groups, encompassing multilingual support for UNEP web platforms.
Provide direction and support to web developers, designers, and service providers to facilitate the execution of technical solutions and enhancements for web platforms and the Knowledge Repository.
Deliver technical assistance to internal stakeholders and end-users on website functionality, Knowledge Repository navigation, and content management system utilization.
Troubleshoot technical challenges, including system bugs and errors, to maintain the seamless functionality of the web platforms and the Knowledge Repository for the United Nations Environment Program.
Partner with IT support teams and external vendors to resolve advanced technical issues, manage necessary services and subscriptions, and streamline the deployment of new applications.
Conduct comprehensive business analysis and ensure rigorous quality assurance processes to identify operational inefficiencies, validate system requirements, and uphold adherence to established standards and best practices across all projects.
Conduct comprehensive business analysis, process mapping, and requirements elicitation to assess the needs and priorities of internal stakeholders, thereby establishing clear business requirements for websites, campaign sites, and the Knowledge Repository.
Translate high-level business requirements into precise application features, detailed specifications, comprehensive project documentation, and structured work plans to ensure alignment between stakeholder needs and technical execution.
Conceptualize innovative products and solutions by leveraging design thinking methodologies and prototyping techniques to drive forward-thinking development.
Act as the primary liaison for internal stakeholders, guaranteeing that the web platform and Knowledge Repository’s content and functionality fulfill business objectives, remain aligned with strategic goals, and are consistently refreshed across supported languages.
Collaborate effectively with graphic designers, UX/UI specialists, and content creators to ensure cohesive visual design, intuitive usability, and consistent brand representation throughout the website.
Deliver expert training sessions to team members, content creators, and website users on optimal content management strategies, proficient CMS utilization, adherence to website protocols, and template implementation to foster greater awareness of how digital platforms can bolster user engagement and expand UNEP’s audience reach.
Develop and oversee the comprehensive content strategy and its implementation, ensuring alignment with organizational objectives and brand messaging. Manage the entire content lifecycle, from ideation and creation to publication and performance analysis, while maintaining consistency and quality across all platforms. Oversee content calendars, editorial workflows, and team collaboration to ensure timely delivery of high-value content that engages audiences and drives measurable results.
Develop and execute an overarching web content strategy that ensures alignment with the organization’s goals and resonates with the intended audience across web platforms and the Knowledge Repository. Establish and maintain a streamlined workflow process and robust content management system, overseeing the development and deployment of pages and features, as well as the editing and translation of content.
Source premium content for the website, guaranteeing accuracy, captivating engagement, SEO optimization, and strict adherence to brand guidelines.
Perform routine quality assurance checks to verify alignment with established branding guidelines, thematic elements, and standardized templates, ensuring cohesive presentation across all web pages through the enforcement of uniform fonts, formatting, icons, images, and layout structures.
Monitor feedback diligently and address it effectively by refining current sections and spearheading the creation of new, specialized webpages.
Create comprehensive organic and paid digital marketing strategies designed to amplify messaging and boost engagement concerning the triple planetary crisis and associated campaigns.
Create and execute comprehensive plans for digital marketing initiatives while providing strategic oversight across multiple online platforms, such as search engines, paid search campaigns on Google and Bing, and YouTube advertising.
Monitor performance metrics and implement enhancements to ensure optimal functionality and efficiency. Analyze system outputs, identify areas for improvement, and apply corrective measures to maintain peak operational performance.
Develop a comprehensive measurement framework to evaluate the effectiveness of web platforms, the Knowledge Repository, individual web pages, and marketing campaigns, while also managing ongoing performance monitoring and reporting activities.
Utilize analytics tools to track and analyze key performance indicators of the web platform, including traffic patterns, user engagement levels, and conversion rates.
Examine data to uncover trends, pinpoint opportunities for enhancement in user experience, and identify areas ripe for improvement, thereby fostering increased traffic and driving key business outcomes.
Manage the end-to-end reporting process, delivering performance analyses on a consistent monthly, quarterly, and annual basis, in addition to evaluating specific campaigns.
Develop and execute optimization strategies derived from actionable insights, including A/B testing methodologies, SEO enhancements, and usability refinements, to drive measurable performance improvements.
Perform comprehensive market research and trend analysis to uncover innovative avenues for enhancing web and campaign performance.
Monitor and adapt to the latest advancements and innovations in digital marketing to maintain a competitive edge and drive strategic initiatives.
Collects and interprets data to uncover meaningful trends and patterns, subsequently delivering valuable insights through visual representations such as graphs, charts, tables, and reports via data visualization techniques. This facilitates strategic planning, informed decision-making, and effective presentation and reporting based on data-driven evidence.
We seek a candidate with a strong academic background, holding at minimum a Bachelor’s degree in a relevant field such as education, psychology, or a related discipline. Preference will be given to individuals with a Master’s degree or higher, complemented by specialized certifications or training in instructional design, curriculum development, or educational leadership. The ideal applicant must demonstrate a minimum of five years of progressive experience in educational settings, including roles such as teaching, administrative leadership, or educational consulting. Proficiency in curriculum planning, assessment methodologies, and the integration of technology in education is essential. Additionally, excellent communication, organizational, and problem-solving skills are required to effectively collaborate with stakeholders and drive educational initiatives.
An advanced university degree, either a master’s or equivalent, in Software Engineering, Computer Science, Information Systems, Communication, Public Information, or a closely related discipline is mandatory.
A first-level university degree, supplemented by a minimum of two years of relevant professional experience, may be considered equivalent to an advanced university degree.
Completion of both degree and nondegree programs in data analytics, business analytics, or data science is preferred.
With extensive experience in the industry, we are seeking a candidate who has held various professional roles demonstrating a strong background in their field. The ideal applicant will possess a minimum of five years of relevant experience, along with a proven track record of successfully managing complex projects, leading teams, and driving measurable results. Applicants should have experience in [specific industries or functions, if applicable], as well as expertise in [specific tools, software, or methodologies]. Additionally, the role requires excellent communication skills, both written and verbal, and the ability to work collaboratively in a fast-paced environment.
A minimum of five years of progressively responsible experience in the development and management of web and knowledge platforms for a large organization within the science sector—or a closely related field—is required.
Proven track record in overseeing medium to large-scale technical projects within multi-stakeholder settings is essential.
Proficiency in administering content management systems for websites, specifically Drupal, along with expertise in web content coordination, is essential.
Proficiency in overseeing library or knowledge platforms, particularly with the technical administration of repository software like Space, is essential.
Two years of proven leadership experience in guiding a cross-functional team is essential, with accountability for strategic planning, performance assessments, and achieving key deliverables.
A proven track record in digital media strategy, transformation initiatives, and campaign execution, as well as expertise in public information dissemination, is essential.
Proficiency in leading change management projects within the United Nations framework or an equivalent international institution is highly advantageous.
Proficiency in at least one project management tool, such as Microsoft Project, is preferred.
A minimum of two years of relevant experience in data analytics or a closely related field is preferred.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
