Job Summary
This position serves as a critical liaison between IT and business functions, identifying process inefficiencies, defining precise requirements, and providing executive stakeholders with data-backed insights and strategic recommendations. Responsibilities include conducting thorough business analysis, designing tailored system enhancements, and formalizing detailed specifications in response to evolving product requirements or large-scale business initiatives.
Oversee and execute core duties encompassing strategic planning, operational management, and team leadership to drive organizational objectives. Develop and implement policies, procedures, and best practices to enhance efficiency, productivity, and compliance with industry standards. Lead cross-functional collaborations to ensure seamless integration of initiatives and alignment with company-wide goals. Monitor performance metrics, analyze data trends, and report findings to stakeholders to inform decision-making. Foster a culture of continuous improvement by coaching team members, identifying skill gaps, and providing targeted development opportunities. Ensure adherence to regulatory requirements, safety protocols, and ethical guidelines while maintaining high standards of accountability and transparency.
Responsibilities include managing the design process, defining requirements, and conducting testing to verify the precision of deliverables.
Proactively evaluating and ranking both technical specifications and functional prerequisites constitutes a key responsibility of this role, ensuring alignment with strategic objectives and operational feasibility.
Conduct ongoing evaluations of trend analysis and business practices to deliver consistent reports on operational control issues to senior and executive leadership.
Sustain a comprehensive understanding of products, business operations, processes, system guidelines, and their practical applications.
Responsibilities include preserving the integrity and accuracy of the relationship model and ensuring seamless functionality across interfacing systems.
Ensure the financial audit and control components of application systems are adequately maintained and effective.
Plan, execute, and oversee business process reengineering and enhancement initiatives, as well as management reviews, within the organization.
Collaborate with various departments to assess their business requirements, functional specifications, and technical needs, translating these into strategic initiatives.
Bachelor’s degree in Computer Science, Information Technology, or a related field is required; relevant certifications (e.g., Compton Security+, CISSP) are advantageous. A minimum of five years of hands-on experience in IT infrastructure management, cybersecurity, or network administration is essential. Strong analytical and problem-solving skills are critical, along with proficiency in systems administration, cloud computing (AWS, Azure), and scripting languages (Python, Bash). Familiarity with security frameworks (NIST, ISO 27001) and incident response protocols is preferred. Excellent communication and teamwork abilities are necessary to collaborate effectively with cross-functional teams. Must possess a detail-oriented mindset and the capacity to manage multiple priorities under tight deadlines.
A Bachelor’s Degree in Business, Information Technology, Economics, Banking, Strategic Management, or a closely related discipline is required for this position.
A Master’s Degree in Business or Information Technology will be considered advantageous.
We seek a Certified Business Analyst with a Project Management Professional (PMP) or PRINCE2 certification, as these qualifications will be highly advantageous.
Experience
With a minimum of four years of hands-on experience in business analysis, strategic analysis implementation, and review processes, the ideal candidate will bring a strong background in assessing and optimizing business operations to enhance efficiency and decision-making.
Proficiency within the financial services industry would constitute a significant benefit for applicants.
Proven expertise in executing large-scale, intricate IT deployment initiatives is required.
Individuals with prior experience in IT, particularly in software development, network administration, or systems management, will receive preferential consideration for this position.
The ideal candidate will demonstrate a strong proficiency in key competencies required for this role. They must possess exceptional analytical skills to interpret complex data sets and derive actionable insights. Proficiency in project management methodologies is essential, along with the ability to lead cross-functional teams and drive project completion within defined timelines. Strong communication skills are necessary to articulate ideas clearly and collaborate effectively with stakeholders at all levels. Additionally, the candidate should exhibit adaptability to changing business needs and a commitment to continuous learning and professional development.
Analytical thinking and problem-solving are essential skills for this role, requiring individuals to assess complex situations, evaluate potential solutions, and implement effective strategies. Candidates must demonstrate the ability to interpret data, identify trends, and derive actionable insights to address challenges efficiently. Proficiency in structured problem-solving methodologies, such as root cause analysis or SWOT assessments, is highly valued, as is the capacity to think critically under pressure. Strong attention to detail ensures accuracy in decision-making, while adaptability allows for navigating dynamic or ambiguous scenarios with confidence.
Proficient in conveying ideas clearly and effectively through both spoken and written formats.
Demonstrates exceptional interpersonal and consultative abilities, fostering strong relationships with clients and stakeholders through effective communication and problem-solving.
The ability to effectively guide group discussions, workshops, or meetings is a core competency for this role. Strong interpersonal communication skills are essential to ensure active participation and engagement from all attendees. Additionally, the capacity to manage group dynamics, resolve conflicts, and foster collaboration is required. Experience in designing and implementing interactive learning experiences is also necessary. The ideal candidate will demonstrate adaptability in adjusting facilitation techniques to suit diverse audiences and objectives.
Detail-oriented professionals who consistently deliver exceptional accuracy are essential to this role. Candidates must demonstrate a strong ability to maintain meticulous attention to detail while ensuring precision in all tasks.
Exceptional organizational abilities are essential for maintaining efficiency, prioritizing tasks effectively, and ensuring smooth workflows. This role demands meticulous attention to detail, the capacity to manage multiple responsibilities simultaneously, and a structured approach to problem-solving. Strong organizational skills facilitate timely project completion, accurate documentation, and seamless coordination across teams. Candidates must demonstrate proficiency in time management, resource allocation, and maintaining clarity amidst complex or high-pressure environments.
Persuasive communication is essential for cultivating strong relationships with stakeholders, driving strategic initiatives, and securing buy-in for key projects. This role requires the ability to articulate ideas clearly, tailor messaging to diverse audiences, and present compelling arguments to influence decision-making processes. Candidates must demonstrate confidence, adaptability, and a results-driven mindset to navigate challenges and achieve organizational objectives effectively.
Possesses a solid understanding of organizational frameworks and corporate hierarchies.
Conducting stakeholder analysis involves systematically identifying, assessing, and prioritizing individuals or groups that can significantly impact or be influenced by a project, decision, or organization. It requires evaluating their interests, influence, and potential contributions to determine their relevance and strategic importance. This process facilitates effective communication, risk management, and alignment of objectives to enhance decision-making and project outcomes.
We seek a Requirements Engineer to gather, analyze, and document stakeholder needs, ensuring clarity and feasibility for technical implementation. The role involves collaborating with cross-functional teams to elicit precise requirements, define system specifications, and validate solutions against business objectives. Proficiency in elicitation techniques, such as interviews and workshops, is essential, along with strong analytical skills to interpret and prioritize user and functional needs. Experience with requirements management tools and documentation standards, such as UML or SSL, is preferred. The ideal candidate will demonstrate excellent communication to bridge gaps between technical and non-technical stakeholders while ensuring alignment with project goals.
Conducts a thorough examination of costs and benefits to evaluate the feasibility and potential return on investment for proposed projects or initiatives. Requires expertise in financial modeling, data analysis, and strategic decision-making to assess economic viability. Responsibilities include gathering and analyzing financial data, identifying key cost drivers, quantifying benefits, and presenting findings in clear, actionable reports. Proficiency in cost-benefit analysis methodologies, financial software, and presentation tools is essential. Strong analytical, communication, and problem-solving skills are critical to support informed business decisions.
Develops and refines process models to accurately represent workflows, systems, and operational frameworks. Analyzes existing processes to identify inefficiencies, redundancies, or bottlenecks, proposing data-driven improvements. Collaborates with stakeholders across departments to gather requirements, validate assumptions, and ensure alignment with business objectives. Utilizes specialized software tools to document, simulate, and visualize processes, ensuring clarity and precision in deliverables. Ensures compliance with industry standards and regulatory requirements while maintaining scalability and adaptability for future needs.
Proficiency in network infrastructure, database systems, and other technological domains is essential, along with a comprehensive grasp of their interdependencies and operational principles.
Entrepreneurial and commercially astute professionals, with a keen understanding of market dynamics and revenue generation strategies, are sought. Candidates should demonstrate a proactive approach to identifying and capitalizing on business opportunities, coupled with the ability to drive growth through innovative solutions. A strong grasp of financial acumen and a results-driven mindset are essential to thrive in this role.
Adapting to and effectively managing change is essential, requiring flexibility, resilience, and a proactive mindset to navigate evolving circumstances with confidence and efficiency. The ability to respond promptly to shifting priorities, new challenges, or unforeseen obstacles is critical for maintaining productivity and achieving organizational goals. This role demands a dynamic approach, where adaptability and quick decision-making enable the successful execution of tasks in a constantly changing environment.
If you fulfill the specified criteria, kindly submit your application along with an updated résumé to hr@libertylife.co.ke by June 16, 2026. Ensure the job title is prominently indicated in the email subject line. Liberty Kenya upholds equal employment opportunities and fosters a diverse workforce. Kindly note that only applicants selected for further consideration will be notified. All personal information collected will be utilized solely for recruitment purposes, adhering to the privacy policy outlined on our website at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
