A leading organization within the Telecommunications industry is seeking a highly motivated Zonal Sales Manager to join its dynamic team.
Job Purpose
Responsibilities include driving sales and overseeing the distribution of communication products and services—such as airtime, SIM cards, mobile financial services, and devices—to resellers and distributors within the designated territory. The role will identify and capitalize on opportunities to maximize sales performance while ensuring efficient operations throughout the assigned region.
Oversee a comprehensive range of essential duties encompassing core operational tasks, strategic project leadership, and cross-functional collaboration to drive organizational objectives forward. Ensure adherence to established policies, procedures, and industry regulations while maintaining rigorous attention to detail and accuracy in all deliverables. Facilitate seamless communication and coordination among teams to optimize workflow efficiency, mitigate potential risks, and uphold high standards of performance across all initiatives. Additionally, serve as a pivotal point of contact for stakeholders, providing timely updates, resolving escalated issues, and fostering an environment of transparency and accountability.
Drive revenue growth for both Mobile and Mobile Financial Services (MFS) within the assigned territory, ensuring attainment of all sales targets.
Drive the expansion of our customer base by executing targeted acquisition initiatives.
Deliver strategic direction for channel-specific initiatives in alignment with organizational objectives, including Account Sales Organizations, Strategic Sales Organizations, and external Agencies.
Drive territory profitability by executing strategic, site-specific initiatives and programs to meet predetermined financial targets.
Provide strategic leadership and direction for the people capability agenda, ensuring its implementation across all levels, including TDRs, DSO’s, and Commandos.
Deliver consistent service standards and product expertise to exceed customer expectations, whether interacting in-store or through partner locations.
Develop and implement competitive intelligence strategies to analyze rival activities and formulate strategic responses.
Prepare and deliver reports in accordance with specified requirements and timelines.
Deliverables for this position include overseeing and executing key projects from inception to completion, ensuring timely delivery, adherence to quality standards, and alignment with organizational objectives. The role requires meticulous planning, coordination among cross-functional teams, and proactive resolution of challenges to meet stakeholder expectations. Additionally, the successful candidate will be expected to prepare comprehensive reports, maintain clear documentation, and provide regular updates on progress to ensure transparency and accountability throughout the project lifecycle.
Partner management involves cultivating strong relationships with channel partners to ensure they are actively engaged and successfully promoting brands in local markets.
Achieve predetermined sales objectives encompassing revenues, airtime, gross additions, data, and devices within assigned territories.
Field agents and partner teams, including Direct Sales Agents (SAS) and Commando units, are overseen to ensure their productivity aligns with established business targets. Responsibilities include guiding these teams to optimize performance while maintaining accountability for achieving key objectives. Collaboration with leadership ensures strategic alignment and operational efficiency across all partner initiatives.
Ensuring visibility across partner outlets, trade channels, and the broader market represents a critical responsibility of this role. By strategically enhancing presence in these key areas, the position aims to strengthen brand recognition and foster meaningful engagement with target audiences. This involves maintaining consistent and impactful visibility initiatives to support overall business objectives and drive market penetration effectively.
Ensuring the consistent availability of products and services across designated markets and regions is a key responsibility. This involves maintaining reliable supply chains and distribution networks to meet market demands efficiently.
Compiles and distributes reports in accordance with specified requirements and schedules.
We seek candidates who possess a combination of strong academic credentials and relevant professional experience. Ideal applicants will have completed a degree in a related field, complemented by hands-on experience in a comparable role. The ideal candidate will demonstrate expertise through prior work in the industry, along with a commitment to continuous learning and professional development.
A four-year undergraduate degree in Business, Marketing, or a closely related discipline is required.
Experience
With 2–3 years of professional experience in sales and distribution, preferably within the telecommunications or fast-moving consumer goods (FMCG) sectors.
We seek a dynamic professional who demonstrates a robust set of skills and expertise aligned with our organizational needs. The ideal candidate will possess strong analytical abilities, effective communication skills, and the capacity to lead cross-functional teams with confidence. Proficiency in project management tools, data-driven decision-making, and a commitment to continuous improvement are essential. Additionally, the ability to adapt to changing business environments, foster collaborative relationships, and drive results through strategic thinking is required. Prior experience in a similar role, along with a track record of delivering measurable outcomes, is highly preferred.
We prioritize customer satisfaction by ensuring our services and interactions consistently meet and exceed expectations. This role requires a strong commitment to understanding and addressing client needs, resolving issues promptly, and maintaining open, transparent communication. The ideal candidate will demonstrate exceptional listening skills, empathy, and a proactive approach to delivering solutions. By actively seeking feedback and adapting to evolving customer demands, we aim to foster long-term relationships and drive loyalty.
Demonstrated ability to persuade stakeholders and negotiate mutually beneficial agreements is essential.
Cultivating and maintaining professional relationships, as well as forging strategic alliances, is a key responsibility of this role. Partnership development and collaborative engagement form the core of the position, requiring strong interpersonal skills and a proactive approach to connecting with stakeholders. The ideal candidate will demonstrate expertise in relationship management, with a focus on expanding networks to drive mutual growth and opportunity.
Analytical thinkers excel in evaluating complex problems, synthesizing diverse data sources, and deriving actionable insights to inform strategic decisions. They approach challenges with a methodical mindset, breaking down intricate issues into manageable components to identify patterns, discrepancies, and underlying trends. This role demands proficiency in interpreting quantitative and qualitative information, leveraging both logical reasoning and creative problem-solving to develop innovative solutions. Strong analytical skills enable professionals in this field to assess risks, optimize processes, and enhance performance across various operational contexts.
Responsible for overseeing and driving the sales team’s performance, this role involves setting strategic objectives, monitoring key performance indicators, and ensuring targets are met or exceeded. The position requires strong leadership skills to motivate and guide the sales force, along with the ability to analyze market trends, customer needs, and competitive landscapes to refine sales strategies effectively. Additionally, the role entails collaborating with cross-functional departments—such as marketing, product development, and customer service—to align sales efforts with broader business goals, fostering growth and profitability. Proficiency in sales forecasting, pipeline management, and performance evaluation is essential, as is a track record of delivering consistent revenue growth and operational excellence.
Route to market management involves strategically overseeing the pathways through which products and services reach end customers, ensuring optimal distribution efficiency and market penetration. This role demands a comprehensive understanding of supply chain logistics, channel partner management, and data-driven decision-making to align product availability with customer demand. Key responsibilities include developing and executing distribution strategies, optimizing logistics networks, and fostering collaborative relationships with retailers, wholesalers, and third-party vendors. Candidates must possess strong analytical skills to assess market trends, evaluate channel performance, and identify growth opportunities while minimizing operational costs. Proficiency in sales forecasting, inventory management, and cross-functional collaboration is essential, alongside experience in dynamic market environments. A results-oriented mindset and ability to adapt to evolving business conditions are critical for success in this position.
Planning and organization form the cornerstones of this role, ensuring efficient execution of tasks and seamless coordination across projects. This position demands meticulous attention to detail, the ability to prioritize workloads effectively, and a commitment to maintaining structured processes. Strong time management skills are essential, along with the capacity to adapt to shifting priorities without compromising accuracy or productivity. Effective communication and collaboration with stakeholders further support the delivery of timely, high-quality outcomes.
Reporting to the Director of Operations, the incumbent will oversee daily financial and operational reporting, ensuring accuracy, timeliness, and compliance with established standards. This role involves compiling and analyzing data from various departments, preparing comprehensive reports for senior management, and identifying trends or discrepancies that may require further investigation. Proficiency with financial software, strong analytical skills, and meticulous attention to detail are essential to succeed in this position. The ideal candidate will possess excellent communication abilities to present findings clearly and recommend actionable insights to stakeholders.
Applicants who fulfill all specified criteria are encouraged to submit their application, including a cover letter, salary expectations, and a comprehensive CV that lists a daytime contact number. These materials should be sent to jobs1@hcsaffiliatesgroup.com, with “Zonal Sales Manager” included in the subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 - 3 years
