We are currently seeking a highly motivated individual to fill the role of [Job Title]. This position is responsible for overseeing key operational tasks, ensuring efficiency and accuracy in all processes. The ideal candidate will possess strong analytical skills, proficiency in relevant software and tools, and at least [X] years of experience in [specific field or industry]. Key responsibilities include managing projects from inception to completion, collaborating with cross-functional teams, and maintaining compliance with organizational policies and industry regulations. The successful applicant will demonstrate exceptional problem-solving abilities, effective communication skills, and a commitment to continuous improvement. This is a full-time position offering competitive compensation and opportunities for professional growth within a dynamic and supportive work environment.
The Associate, Travel, Safety and Security will empower staff worldwide by promoting secure and efficient operations throughout the Rainforest Alliance. Responsibilities include contributing to the creation and upkeep of safety and security resources, as well as facilitating global travel arrangements. The role involves managing the duty of care database to maintain precise records of staff information. Additionally, the Associate will serve as the primary point of contact for Request for Proposals (RFP) management within the organization. They will also provide critical support to the Global Internal Compliance team across all regions.
The Associate, Travel, Safety and Security will report directly to the Manager, Travel Safety and Security.
WHAT YOU WILL DO:
Assist in creating, updating, and distributing travel, safety, and security policies, procedures, and instructional materials throughout the organization to ensure adherence to industry-leading standards.
Collaborate with internal departments and regional teams to maintain consistent global implementation of safety and security policies and procedures.
Maintain and update the Duty of Care database, ensuring accurate management of staff profiles and static asset records.
Provide assistance in overseeing and coordinating relationships with external service providers, such as insurance brokers, Duty of Care providers, security consultants, and travel vendors. This includes facilitating meeting arrangements, monitoring progress on agreed-upon deliverables, and ensuring all documentation remains accurate and up to date.
Conduct comprehensive background research and support the development of security guidance, risk assessments, country risk summaries, and briefing materials to assist project teams, events, and field operations.
Oversee the regular maintenance and updates of organizational resources focused on travel safety, security guidance, and security tools for employees.
Support the organization of Crisis Management Team and Incident Management Team operations by maintaining up-to-date contact lists, documenting operational procedures, coordinating training exercises, and contributing to incident documentation efforts.
Assist with designing, implementing, and facilitating internal training programs and resources focused on travel safety, crisis management, and security awareness.
Assist in resolving operational challenges within the portfolio by addressing staff queries and elevating intricate problems to the manager for further action.
Deliver prompt internal assistance to employees seeking direction on travel safety, security protocols, or Duty of Care resources.
Provide assistance with the organization’s RFP management process by acting as the primary liaison with Human Resources to address inquiries and resolve issues related to RFPs, while also ensuring accurate review and timely publication of RFPs according to established internal guidelines.
Responsible for overseeing and maintaining the Docusign account, as well as managing associated client relationships, ensuring seamless electronic signature processes and optimal platform utilization.
Provide support in overseeing and coordinating the managed travel program to ensure its efficient operation.
Ensure adherence to sanctions compliance protocols throughout all organizational operations.
WHAT YOU BRING:
Seeking candidates with a minimum of two years of professional experience in travel, safety, or security, ideally within a global nongovernmental organization.
Proficiency in Duty of Care platforms including Helix, ISOs, Global Guardian, and Crisis24, along with Office 365, Salesforce, RFP platforms, and SharePoint is required.
Seeking a candidate with at least two years of experience in managing Request for Proposals.
Proficiency in database management administration with a minimum of two years of relevant experience.
Address sensitive issues with the utmost professionalism and discretion at all times.
Fluency in English at the C1 proficiency level is a prerequisite for this position.
Fluency in Spanish or French is strongly preferred.
At the Rainforest Alliance, we pride ourselves on offering a comprehensive benefits package designed to support our employees’ professional growth and personal well-being. Our team enjoys competitive compensation, robust health and retirement plans, and generous paid time off, including holidays and vacation days. Beyond financial perks, we foster a culture of continuous learning through professional development opportunities, mentorship programs, and tuition reimbursement. Additionally, we emphasize work-life balance with flexible scheduling options and remote work possibilities, ensuring employees can thrive both personally and professionally. Join us and contribute to meaningful global initiatives while advancing your career in a supportive and inclusive environment.
Join a world-leading organization driven by a meaningful purpose, a culture of mutual respect, and a strong commitment to accountability.
Benefit from ample avenues for ongoing professional advancement and skill enhancement.
Enjoy the advantages of a remote work arrangement along with the adaptability of a hybrid work model.
You will be offered a robust compensation package that is highly competitive within the industry.
We offer an attractive time off policy, featuring annual leave and designated Resilience Days.
Prioritizing your overall wellbeing is essential, and we offer a variety of initiatives designed to foster a healthy work-life balance, ensuring you can step away, re-energize, and consistently perform at your peak. This encompasses:
Employee assistance programs provide confidential counseling, support, and resources to address personal and professional challenges faced by employees, including stress, mental health concerns, financial difficulties, and work-life balance issues. These programs aim to enhance overall well-being, productivity, and job satisfaction by offering short-term counseling, referrals to specialized services, and wellness initiatives. Eligible employees and often their immediate family members can access these services at no cost, ensuring timely and accessible support. Professionals in this field typically hold degrees in psychology, social work, counseling, or related disciplines, along with relevant certifications and demonstrated experience in employee support or behavioral health. Responsibilities include conducting assessments, developing intervention plans, coordinating care with external providers, and maintaining strict confidentiality while adhering to ethical and regulatory standards. Strong interpersonal, communication, and problem-solving skills are essential, along with the ability to handle sensitive situations with empathy and discretion. Familiarity with workplace dynamics and organizational policies further strengthens the effectiveness of these programs in fostering a healthier, more resilient workforce.
The organization offers a range of wellbeing activities designed to promote mental, physical, and emotional health among employees. These initiatives aim to foster a balanced work environment, encouraging regular breaks, mindfulness practices, and opportunities for social connection. Participation is optional, and no prior experience is necessary to engage in these programs. Employees are encouraged to explore various activities to find what best suits their personal wellbeing goals.
Sabbatical leave options are available to eligible employees, providing extended time away from professional duties for personal growth, travel, or other pursuits. These programs typically require a minimum tenure of five years with the organization and must be pre-approved by management. Participants are expected to return to their roles upon completion, ensuring continuity in their career trajectory. Approval is contingent upon meeting performance standards and aligning the sabbatical purpose with company values.
Qualifications
BA/BSc/HND
Experience Required
2 years
