Oversee and execute a range of critical duties including managing project timelines, coordinating team efforts, ensuring adherence to quality standards, and delivering reports to stakeholders. Maintain open communication with clients to gather requirements and address concerns promptly. Monitor progress, allocate resources efficiently, and troubleshoot issues as they arise. Provide guidance to junior staff members, fostering a collaborative and productive work environment. Ensure all tasks align with organizational objectives while meeting deadlines and budget constraints.
The Digital Transformation Project Manager (PMI) spearheads the execution of key digital initiatives within the Delivery Centre of Excellence under World Vision’s Global Technology & Digital Solutions division. This strategic, business-aligned role in project management focuses on converting approved business investments into high-value, practical digital solutions that drive organizational change, foster adoption, and deliver tangible business outcomes.
The Digital Transformation Project Manager oversees the end-to-end delivery process, guiding initiatives from initial intent and requirements validation through development, quality assurance, deployment, and operational readiness—ensuring the organization achieves lasting, sustainable results.
This position manages the end-to-end delivery process across the Delivery Centre of Excellence, encompassing Business Analysis, Quality Assurance, and Change & Adoption, while fostering close collaboration with broader GTD functions, including Architecture, Cybersecurity, Infrastructure & Operations, and external stakeholders.
Bachelor’s degree in Computer Science, Information Technology, or a related field is required, along with a minimum of three years of professional experience in software development or a comparable role. Candidates must possess proficiency in programming languages such as Java, Python, or C++, and demonstrate expertise in software design principles, algorithms, and data structures. A strong understanding of database management systems, including SQL and NoSQL, is essential. Additionally, familiarity with cloud computing platforms like AWS, Azure, or Google Cloud is highly desirable. Relevant certifications, such as AWS Certified Solutions Architect or Microsoft Certified: Azure Developer Associate, are a plus. Exceptional problem-solving abilities, effective communication skills, and a collaborative mindset are critical for success in this position.
Earned a bachelor’s degree in Business, Information Technology, or a closely related field.
A recognized project management certification such as PMP, PRINCE2, or an equivalent qualification is required.
Agile or hybrid delivery certification in frameworks such as Scrum, Disciplined Agile, Safe, or an equivalent methodology is strongly preferred.
A certification in change management, such as PROS CI or an equivalent credential, is highly advantageous.
Key Accountabilities
We ensure seamless delivery across the entire value chain by optimizing logistics, streamlining operations, and maintaining rigorous quality standards at every stage. Our team is responsible for coordinating procurement, inventory management, production, and distribution to meet customer demands efficiently. Candidates must possess strong analytical skills, proficiency in supply chain software, and the ability to collaborate effectively with cross-functional teams. Additionally, experience in process improvement and a track record of meeting delivery timelines are essential. The role involves monitoring performance metrics, identifying bottlenecks, and implementing solutions to enhance overall efficiency and customer satisfaction.
Oversee the end-to-end execution of project delivery throughout the Delivery Center of Excellence (COE) value chain, spanning from intent validation through the build phase, quality assurance, release, and final operational readiness.
Leverage cross-functional collaboration among Business Analysis, Engineering, Quality Assurance, and Change & Adoption to streamline delivery processes.
To lay the groundwork for seamless adoption and tangible value realization, establish and maintain robust project foundations.
Facilitate seamless interdisciplinary cooperation to guarantee cohesive project execution.
Ensure consistent delivery progress by overseeing dependencies, mitigating risks, and making pivotal decisions.
Enhancing organizational transformation and driving user adoption are key priorities for this role. The successful candidate will facilitate seamless transitions through effective change management strategies and ensure that new processes or systems are embraced by the team. Responsibilities include developing and implementing adoption plans, providing training and support, and measuring the success of change initiatives. Strong communication skills and the ability to influence stakeholders at all levels are essential. Experience in driving cultural shifts and familiarity with change management frameworks are required.
Facilitate and provide assistance with business-led Change & Adoption initiatives to ensure that delivered capabilities are fully prepared for seamless adoption.
Integrate change and adoption initiatives seamlessly into delivery schedules, key milestones, and project timelines to ensure cohesive execution and alignment with overall objectives.
Support readiness planning encompasses the development of communication strategies, the implementation of training programs, and the facilitation of operational transitions to ensure seamless execution.
Facilitate the delivery of outputs that support seamless adoption and the establishment of enduring operational practices.
The position requires fostering collaborative relationships with key stakeholders and ensuring robust governance frameworks are in place. The successful candidate will oversee engagement initiatives, facilitate transparent communication, and align organizational objectives with stakeholder expectations. Responsibilities include developing governance policies, managing regulatory compliance, and promoting ethical decision-making across departments. Additionally, the role demands strategic oversight of stakeholder interactions to drive sustainable growth and mitigate risks effectively.
Act as the primary liaison for delivery stakeholders, fostering clear communication of roles and responsibilities to maintain alignment and transparency throughout the process.
Facilitate the governance forums, such as Steering Committees and delivery reviews, ensuring structured oversight and alignment with organizational objectives.
Deliver clear and comprehensive reports detailing delivery progress, potential risks, dependencies, and necessary trade-offs.
Facilitate well-informed decision-making by delivering key insights in a structured format.
The individual will be responsible for overseeing planning and delivery control processes to ensure timely and efficient project execution. Key duties include developing and maintaining project schedules, monitoring progress against milestones, and identifying potential risks to mitigate delays. Additionally, the role requires coordinating with cross-functional teams to align resources, reviewing delivery performance metrics, and implementing corrective actions as needed. Strong analytical skills and proficiency in project management tools are essential to support data-driven decision-making and optimize workflow efficiency.
Create, oversee, and update comprehensive delivery plans that encompass scope, key milestones, interdependencies, resource allocation, and forecasting metrics to ensure alignment and execution efficiency.
Monitor advancement and modify strategies as needed to uphold delivery commitments.
Ensure strict compliance with Delivery COE governance frameworks and established project standards throughout all initiatives.
Incorporate operational readiness and transition planning into the delivery process to ensure seamless execution and preparedness.
Demonstrates a commitment to responsible financial management, ensuring efficient allocation and utilization of resources while maintaining fiscal integrity.
Responsible for overseeing project financial management, encompassing budget development, financial forecasting, and stringent cost control measures.
To safeguard investment value, proactively track financial performance and identify variances in a timely manner.
Collaborate in the oversight of investment governance and ensure the preservation of asset value.
The role involves overseeing the identification, assessment, and mitigation of potential risks and issues to ensure project and organizational objectives are met. Key responsibilities include developing and implementing risk management frameworks, monitoring risk exposure, and coordinating mitigation efforts. The position requires strong analytical skills, attention to detail, and the ability to communicate findings effectively to stakeholders. Experience in risk assessment methodologies, issue resolution, and compliance with relevant regulations is essential. Collaboration with cross-functional teams is necessary to address challenges proactively and minimize disruptions to business operations.
Proactively identify and oversee potential risks across delivery, operational, and organizational functions, implementing mitigation strategies to ensure seamless performance and stability.
Resolve intricate challenges by employing systematic evaluation and fostering collaborative decision-making processes.
Proactively identify and mitigate delivery risks to safeguard both adoption rates and operational readiness.
The role involves managing relationships with external vendors and partners, ensuring seamless collaboration and alignment with organizational objectives. Key responsibilities include negotiating contracts, monitoring performance, and resolving any arising issues to maintain high standards of service delivery. Strong communication skills and the ability to build and sustain long-term partnerships are essential. Familiarity with procurement processes and contract management is required, along with a keen eye for detail to identify cost-saving opportunities and mitigate risks. The ideal candidate will demonstrate proficiency in stakeholder engagement and possess a proactive approach to fostering mutually beneficial agreements.
Assist with procurement processes by evaluating potential vendors and facilitating their integration into the supply chain.
Ensure vendor contributions are coordinated effectively to maintain alignment with established delivery milestones and desired outcomes.
Verify that vendor deliveries comply with Delivery Center of Excellence (COE) standards and governance protocols.
We are seeking a highly motivated professional to drive delivery excellence and foster a culture of continuous improvement within our organization. The ideal candidate will possess a proven track record of optimizing operational processes to enhance efficiency, quality, and customer satisfaction. Responsibilities include analyzing performance metrics, identifying areas for enhancement, and implementing sustainable solutions to streamline workflows. Additionally, the role requires collaboration with cross-functional teams to align strategies, eliminate inefficiencies, and ensure consistent delivery of high-quality results. Strong analytical skills, a results-driven mindset, and the ability to influence stakeholders at all levels are essential for success in this position.
Apply Delivery COE standards, frameworks, and governance to maintain uniform delivery practices across all projects.
Champion the establishment and adherence to project standards and delivery methodologies across both our team and key business stakeholders, ensuring consistent execution and alignment with organizational objectives.
Reflect on key insights gained from project execution to enhance the organization’s overall delivery efficiency and effectiveness.
Drive the enhancement of Delivery Centre of Excellence practices to achieve ongoing maturity.
Seeking a seasoned Project Manager with a proven track record of successfully leading cross-functional teams to deliver projects on time and within budget. The ideal candidate will possess exceptional organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment. Proficiency in project management methodologies such as Agile, Scrum, or Waterfall is essential, along with expertise in tools like Jira, Trello, or Asana. A minimum of five years of experience in project management, preferably in [industry/sector], is required. Strong problem-solving abilities, leadership qualities, and a commitment to continuous improvement are must-haves. Responsibilities include defining project scope, developing detailed project plans, allocating resources, monitoring progress, and ensuring alignment with organizational goals. The candidate should be adept at stakeholder management, risk assessment, and conflict resolution to drive project success.
A minimum of five years of professional experience is required, with at least two to three years dedicated to managing IT projects or overseeing workstreams in intricate delivery settings.
Able to effectively guide delivery activities or workstream teams through moderately complex initiatives, ensuring consistent alignment with strategic goals and implementing disciplined delivery practices across stakeholders and delivery methods.
You must demonstrate exceptional communication abilities, capable of articulating delivery progress, potential risks, and key dependencies with clarity and precision to audiences across technical and non-technical domains.
Demonstrates a track record of successfully engaging and collaborating with diverse stakeholders—such as business partners, delivery teams, and vendors—to cultivate productive working relationships.
Demonstrates a strong grasp of organizational change and adoption principles, coupled with a proven track record in facilitating seamless implementation and operational transition.
Experienced in implementing project standards, methodologies, and governance frameworks, with a strong capacity to adopt new approaches, adjust to evolving requirements, and enhance delivery processes continuously.
Proven capability to facilitate the successful delivery of projects throughout their entire lifecycle, encompassing initiation, strategic planning, execution, and seamless transition into operational readiness.
Acquaint yourself with diverse enterprise IT ecosystems, encompassing applications, integration frameworks, infrastructure components, data architectures, and cloud-based solutions.
Proven capability to thrive in intricate, matrix-structured organizations and facilitate seamless collaboration across diverse functional teams to ensure cohesive project delivery.
Strong analytical skills are required, along with a methodical approach to planning, managing risks, and ensuring governance throughout the delivery process.
Qualifications
BA/BSc/HND
Experience Required
5 years
