We are seeking a highly motivated and skilled individual to fill the role of [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field/industry] and hold a degree in [required education]. Proficiency in [key skills/technologies] is essential, along with strong analytical, problem-solving, and communication abilities. The successful applicant will be responsible for [key responsibility 1], [key responsibility 2], and [key responsibility 3], ensuring adherence to industry standards and organizational objectives. Additionally, the position requires the ability to collaborate effectively within a team, manage multiple priorities, and deliver high-quality results in a fast-paced environment. Familiarity with [specific tools, regulations, or processes] is highly desirable.
The Technical Manager for Ornamentals and Professional Pest Management (PPM) is responsible for designing and implementing Tangent Professional Solutions’ technical support strategy across critical East African markets. This position strengthens the technical positioning of both existing and upcoming products, oversees the implementation of high-quality trial programs, and offers specialized technical guidance to commercial teams.
This position is primarily responsible for cultivating and sustaining robust relationships with customers, influencers, researchers, channel partners, and internal teams to deliver exceptional technical support and reinforce Tangent’s standing as a trusted solutions’ provider. Additionally, the role plays a key part in evaluating emerging technologies, third-party collaborations, and potential portfolio expansions that drive business growth.
Located in Nairobi, this role necessitates extensive travel throughout East Africa.
Accountabilities
Provide assistance to the SPS Business Manager overseeing Sub-Saharan Africa in formulating and implementing the five-year strategic plan alongside annual business and campaign initiatives.
Design, implement, and oversee technical support trials in alignment with crop and public health solutions strategies, while ensuring budgetary adherence in collaboration with the SPS Business Manager.
Conduct thorough technical evaluations and strategic positioning for both new and existing products, leveraging competitive benchmarking and market trend analysis to drive informed decision-making.
Provide dynamic technical training and engagement initiatives for customers, influencers, and partners via field days, demonstration sites, workshops, and industry events.
Work collaboratively with the Territory Product Biologist, Regulatory Manager, and regulatory teams across major markets to synchronize development initiatives and registration priorities.
Develop and nurture a robust network comprising industry leaders, researchers, and internal partners to drive innovation forward, exchange valuable insights, and uncover fresh opportunities.
Direct the creation of comprehensive technical content—such as brochures, presentations, technical bulletins, and media articles—to enhance product usability and drive sales growth.
Gather, evaluate, and disseminate in-market intelligence to guide strategic planning, uncover opportunities and risks, and bolster both promotional and defensive initiatives.
Oversee the allocation and optimization of the technical support budget to maximize resource utilization and operational efficiency.
Critical elements for success and primary obstacles include maintaining stringent quality standards, ensuring timely project completion, and fostering effective collaboration among cross-functional teams. Key challenges involve navigating dynamic market conditions, managing resource constraints, and aligning stakeholder expectations with organizational objectives. Additionally, the role demands adaptability to evolving industry trends, robust problem-solving capabilities, and a proactive approach to mitigating risks while driving sustainable growth.
Crafting and implementing a comprehensive technical support strategy is essential to facilitating the successful deployment of the SPS portfolio.
Providing expert technical assistance for both existing products and upcoming releases.
Cultivating robust, trustworthy relationships with pivotal stakeholders spanning a variety of global markets.
Delivering impactful technical training initiatives designed to bolster customer proficiency and drive product adoption.
Enhancing Tangent’s technical credibility within the Ornamentals and Professional Pest Management sectors throughout East Africa.
Bachelor’s degree in Computer Science, Information Technology, or a related field is required. Minimum of three years of experience in cybersecurity, risk management, or a comparable role is essential. Proficiency in security frameworks such as NIST, ISO 27001, or CIS Controls is necessary. Strong analytical skills and the ability to assess complex security threats are critical. Familiarity with SIEM tools, vulnerability scanning, and penetration testing is preferred. Excellent communication skills for collaborating with cross-functional teams and stakeholders are a must.
Proven expertise in critical discipline-specific knowledge is essential for this role. Candidates must demonstrate a deep understanding of key principles, methodologies, and industry standards relevant to the position. The ideal applicant will possess specialized technical or theoretical knowledge that aligns with the organization’s strategic objectives and operational requirements.
A bachelor’s degree in Horticulture, Agriculture, Crop Protection, Plant Science, Environmental Health, or a closely related discipline is required.
Possesses a comprehensive grasp of the significance and practical applications of technical information within a business context.
Proficient expertise in ornamental plants, alongside a comprehensive understanding of professional pest management solutions and public health products, encompassing their respective markets and production methodologies.
Requires comprehensive knowledge of product development processes, encompassing experimental design, trial implementation, and statistical evaluation methodologies.
With a robust network of industry professionals spanning the Ornamentals and public health sectors, the ideal candidate will bring extensive connections and collaborative opportunities to the role.
Critical experience
A minimum of five years of professional experience in agricultural, horticultural, professional pest management, or public health sectors is required, with a focus on commercial, technical, product development, or field support roles.
Experienced in collaborating with prominent industry leaders, researchers, and technical collaborators.
Experienced in providing expert guidance on crop and public health solutions, coupled with hands-on support for product implementation in real-world settings.
Proven track record in the design, execution, and oversight of field trials and their corresponding protocols is required.
Successfully managed product portfolios and executed impactful product launches, with a proven track record of delivering measurable results.
Critical technical expertise, advanced professional competencies, and strong personal strengths are essential for this role.
Exceptional proficiency in written, verbal, and presentation communication, along with strong interpersonal abilities, is essential.
Proven ability to exert influence and collaborate efficiently within diverse, cross-functional, and multicultural team environments.
A strong foundation in agronomy and public health, specifically applied to ornamentals and professional pest management (PPM), is essential.
Demonstrates exceptional skill in designing, conducting, analyzing, and documenting technical experiments with precision and thoroughness.
Proven capability to align business objectives with customer needs, effectively converting technical expertise into tangible commercial benefits.
Proficiency in meticulous budget administration, ensuring fiscal accountability and responsible financial oversight.
Demonstrates exceptional strategic thinking and proficient project management skills.
Experienced in utilizing Microsoft Office Suite and other pertinent digital applications with a high degree of skill.
Proficient command of the English language, both written and spoken, is essential for this role. Strong verbal communication skills and the ability to articulate ideas clearly and concisely are required. Additionally, the position demands a high level of proficiency in reading comprehension and written expression to ensure effective interaction in a professional environment.
Experts in the field must demonstrate exceptional leadership competencies, encompassing robust decision-making skills, the capacity to motivate and guide teams, and a forward-thinking approach to organizational strategy. Candidates should possess a proven track record of driving performance, fostering innovation, and cultivating a high-performance culture. The role requires the ability to navigate complex challenges, inspire confidence, and align diverse stakeholders around shared objectives. Strong interpersonal and communication skills, coupled with emotional intelligence, are essential to build trust and facilitate collaboration. Additionally, the position demands strategic vision, adaptability in dynamic environments, and a commitment to continuous professional development.
Establishes high-impact strategic objectives and ensures technical initiatives are fully aligned with overarching business priorities.
Communicates with clarity and inspiration, distilling intricate technical concepts into digestible insights tailored to varied audiences.
Drives focused energy toward top-priority initiatives that deliver measurable business impact.
Ensures performance meets high standards while fostering continuous improvement.
Qualifications
BA/BSc/HND
Experience Required
5 years
