Job Purpose
The Team Coordinator assists the Director of Program Delivery and the Senior Manager of Program Delivery by facilitating meticulous planning, seamless coordination, and flawless execution of program initiatives throughout Living Goods Kenya.
This position functions as the primary nexus for collaboration and communication among Strategic Projects Managers (SPMs), Senior Managers, program teams, and cross-functional departments. It guarantees the synchronization of work plans, seamless execution of activities, rigorous performance monitoring, and meticulous documentation and reporting across all implementation counties.
This role is pivotal in enhancing operational efficiency, fostering clear communication, and reinforcing risk management protocols while facilitating seamless cross-functional coordination to guarantee the timely execution of program objectives and the successful implementation of key activities.
Key duties include managing day-to-day operations to ensure alignment with organizational goals, supervising staff performance and development, and maintaining compliance with industry regulations and company policies. Additionally, the role involves analyzing operational data to identify trends and implement improvements, coordinating cross-functional projects to enhance efficiency, and fostering a collaborative work environment through clear communication and team leadership. Responsibilities also extend to budget oversight, risk assessment, and strategic planning to support sustainable growth and innovation within the department.
The role involves overseeing program coordination and serving as a liaison between stakeholders, ensuring seamless communication and alignment of objectives. Key responsibilities include managing schedules, facilitating meetings, and disseminating critical information to relevant parties. The position requires strong organizational skills, proficiency in multitasking, and the ability to maintain meticulous attention to detail. Additionally, candidates must possess excellent interpersonal and communication abilities to foster productive relationships with internal and external partners. A background in project management or a related field is preferred, along with prior experience in a similar role.
Act as the central liaison facilitating seamless collaboration among Service Program Managers (SPMs), Program Excellence Officers, and cross-functional program teams to ensure alignment and efficient execution of initiatives.
To foster consistency and maximize effectiveness, coordinate work plans across all implementation counties, driving improvements in efficiency, creativity, and measurable outcomes.
Ensure seamless communication, follow-ups, and meticulous tracking of action items among various teams.
Serve as the primary point of contact between the program and key internal stakeholders, including MEL, Finance, Grants, Operations, and other relevant departments.
Planning and execution support is provided to ensure the seamless coordination and implementation of tasks. This involves assisting with the development of strategic plans, monitoring progress, and facilitating efficient workflows to achieve organizational objectives. The role requires a detail-oriented individual capable of managing multiple priorities, adhering to deadlines, and collaborating with cross-functional teams. Responsibilities include organizing meetings, tracking project milestones, and maintaining clear documentation to support decision-making processes. Strong organizational skills and proficiency in relevant tools are essential for success in this position.
Assist in the creation and coordination of program work plans, timelines, and activity schedules to ensure alignment and progress.
Monitor deliverables to ensure they align with established timelines, promptly identifying any potential risks, delays, or obstacles that could impact project momentum.
We are tasked with identifying, managing, and escalating operational risks that may impact program delivery. This role involves proactively assessing potential threats to ensure timely mitigation and resolution. Effective communication and collaboration will be essential to address issues promptly and maintain project momentum.
Facilitate the strategic organization of staff travel arrangements, leave scheduling, and team movement coordination.
Conducts meetings and program evaluations to ensure alignment with organizational objectives and project milestones. Facilitates discussions to assess progress, identify challenges, and implement corrective actions as needed. Collaborates with stakeholders to gather insights, review performance metrics, and refine strategies. Prepares detailed reports summarizing key findings, action items, and recommendations for leadership review. Ensures follow-through on commitments made during reviews to drive continuous improvement.
Organize, arrange, and facilitate monthly, quarterly, and urgent program review sessions to ensure comprehensive evaluation and alignment with objectives.
Prepare agendas, compile necessary materials, and coordinate all logistical aspects for meetings to ensure efficient and organized proceedings.
Gather and consolidate input, document key discussions, and distribute meeting minutes along with assigned action items to relevant stakeholders.
Assist in coordinating workshops, seminars, and program events to ensure seamless execution and participant engagement.
Performance monitoring and reporting are essential responsibilities, requiring diligent tracking of key metrics, data collection from various sources, and the generation of detailed reports to assess progress against established goals. This role demands strong analytical skills to interpret performance data accurately, identify trends, and provide actionable insights to stakeholders. Proficiency in data visualization tools, such as Power BI or Tableau, is necessary, along with experience in compiling and presenting reports that highlight performance gaps and opportunities for improvement. Accuracy, attention to detail, and the ability to communicate findings clearly are critical for ensuring data-driven decision-making across the organization.
Ensure ongoing monitoring and upkeep of essential trackers, including key deliverables, milestones, KPIs, and program activities.
Consolidate updates received from Senior Product Managers and Senior Managers into comprehensive, well-organized reports.
Assist in the compilation and drafting of both internal and donor-related reports, ensuring accuracy, timeliness, and adherence to organizational standards.
Deliver timely, precise, and consistent reporting across all teams to uphold organizational standards and facilitate informed decision-making.
The position provides comprehensive administrative and operational support to ensure seamless workflow and organizational efficiency. Responsibilities include managing schedules, coordinating meetings, handling correspondence, and maintaining accurate records. Additionally, the role requires proficiency in office software, exceptional organizational skills, and the ability to multitask in a fast-paced environment. Strong communication and problem-solving abilities are essential to address operational challenges effectively.
Coordinate the planning and execution of logistics for field operations, corporate gatherings, and program-related events.
Maintain meticulously structured documentation for onboarding resources, training presentations, progress trackers, and client proposals. Organize these materials systematically to ensure easy accessibility and efficient retrieval whenever required.
Monitor expenditures and disbursements related to program activities by overseeing budget tracking and ensuring financial accountability.
Maintain accurate documentation, organize files, and preserve records in accordance with established protocols.
The role involves managing and aligning interdepartmental dependencies to ensure seamless collaboration and workflow efficiency across teams.
Effectively addresses and resolves escalated issues, ensuring prompt attention and resolution to maintain service quality and customer satisfaction. Requires strong analytical skills, the ability to work under pressure, and excellent communication to collaborate with cross-functional teams. Experience in conflict resolution and a deep understanding of operational processes are essential. Responsibilities include investigating escalated cases, identifying root causes, implementing corrective actions, and preventing recurrence.
We are seeking a professional to oversee knowledge management initiatives and standardization processes within our organization. The ideal candidate will be responsible for developing and maintaining standardized procedures, ensuring consistency and efficiency across departments. This role involves capturing, organizing, and distributing critical knowledge to enhance decision-making and operational excellence. Additionally, the position requires collaboration with cross-functional teams to identify areas for improvement and implement best practices. Experience in knowledge management systems, process optimization, and change management is essential, along with strong analytical and communication skills. The successful applicant will drive continuous improvement by aligning knowledge resources with strategic business objectives.
Our responsibility is to document programs comprehensively and ensure that all learning outcomes are systematically recorded and disseminated across all implementation counties.
Maintain centralized repositories to store, organize, and provide access to program tools, reports, and resources efficiently.
Enhance the adoption and adherence to organizational policies, procedures, and standards across all counties by providing leadership and support.
Facilitate effective internal communication by disseminating key updates, concise briefings, and valuable learning insights to relevant teams and stakeholders.
We are seeking a dedicated Continuous Improvement professional to drive operational excellence and enhance efficiency within our organization. This role requires a proactive individual with a strong background in process optimization, lean methodologies, and performance metrics analysis. Key responsibilities include identifying waste, implementing corrective actions, and fostering a culture of continuous enhancement across teams. The ideal candidate will possess excellent problem-solving skills, experience in change management, and the ability to collaborate effectively with stakeholders at all levels. A bachelor’s degree in a relevant field and proven experience in a similar role are essential, while proficiency in Six Sigma or similar frameworks is highly desirable.
Assess existing coordination and operational processes to identify areas of inefficiency, then develop and recommend actionable solutions to enhance performance and productivity.
Enhance the efficacy and robustness of program management systems, tools, and processes by implementing strategic improvements and optimizations.
Enhance collaborative efforts, uphold accountability measures, and elevate program delivery standards to drive impactful outcomes.
Seeking a candidate with a Bachelor’s degree in Computer Science, Engineering, or a related field, complemented by a minimum of three years of hands-on experience in software development. Proficiency in programming languages such as Python, Java, or C++ is essential, along with a strong understanding of algorithms and data structures. Familiarity with cloud platforms like AWS or Azure, as well as experience with Agile methodologies, is highly desirable. The ideal applicant should demonstrate exceptional problem-solving abilities, excellent communication skills, and a proven track record of delivering high-quality software solutions.
A bachelor’s degree in public health, business administration, project management, or a closely related discipline is required.
A minimum of three to five years of professional experience in program coordination, project management, or operations is required.
Proficiency in navigating and collaborating within collaborative frameworks involving diverse stakeholders or cross-functional teams is required.
Experience in assisting donor-funded or development initiatives is highly beneficial.
Highly proficient in analytical problem-solving, strategic planning, and effective communication, with a strong ability to collaborate across teams and adapt to dynamic business environments. Demonstrates exceptional organizational skills, attention to detail, and a commitment to continuous learning and professional development. Possesses advanced technical expertise in relevant tools and methodologies while maintaining a results-driven mindset to achieve organizational goals. Exhibits leadership qualities, including decision-making, conflict resolution, and the ability to inspire and motivate others toward shared objectives.
Demonstrates exceptional proficiency in planning, organizing tasks efficiently, and managing time effectively to meet deadlines and deliverables.
Proven ability to communicate effectively and build strong interpersonal relationships is essential.
Highly proficient in orchestrating cross-functional collaboration and cultivating robust relationships with key stakeholders, ensuring alignment and seamless communication throughout initiatives.
Demonstrates meticulous attention to detail and precision when recording and presenting data.
Individuals must demonstrate strong problem-solving skills and the ability to make well-informed, timely decisions under varying circumstances.
We seek a proactive, resourceful, and solutions-oriented individual who thrives in dynamic environments. The ideal candidate must demonstrate strong problem-solving skills and adaptability to navigate challenges effectively. A commitment to continuous improvement and a proactive approach to identifying opportunities are essential. Additionally, the ability to work independently with minimal supervision while collaborating seamlessly with teams is required. Experience in similar roles and a proven track record of delivering results are highly desirable, along with exceptional organizational and time-management abilities.
Maintains the highest standards of integrity and ensures strict confidentiality in all professional interactions and responsibilities.
A highly collaborative professional with a proven aptitude for engaging and contributing effectively within multifaceted team environments.
We actively seek candidates who have a proven track record of fostering respect, equity, diversity, and inclusion in their professional and personal endeavors.
Adaptability is essential for thriving in environments characterized by rapid change and constant evolution.
Achieving key performance indicators and strategic objectives serves as the primary benchmark for evaluating success. These metrics may include tangible outcomes such as revenue growth, customer acquisition rates, or operational efficiency improvements, as well as qualitative measures like team collaboration effectiveness or innovation contributions. Regular assessments ensure alignment with organizational goals while providing actionable insights to drive continuous improvement and sustained performance.
Efficient cross-functional collaboration and seamless integration are required across all program workstreams and county-level initiatives to ensure cohesive execution and optimal outcomes.
High-quality and punctual planning, reporting, and documentation form the cornerstone of this role.
Accurate monitoring and timely follow-up of program deliverables are essential to ensuring project success and adherence to established timelines.
Ensures seamless organization and management of meetings, evaluations, and program initiatives with precision and efficiency.
Enhanced communication and collaboration among SPMs, Senior Managers, and cross-functional teams were achieved, fostering a more cohesive and efficient workflow.
Proactively identifies and addresses program risks and operational challenges with a systematic approach to ensure minimal disruption and optimal performance.
To initiate the application process, please adhere to the specified method outlined below. Ensure all required documentation is prepared and submitted in accordance with the instructions provided. The submission must include a comprehensive resume, a detailed cover letter, and any additional materials as requested. It is essential to verify that all information is accurate and up-to-date before finalizing the submission. Adhering to these guidelines will facilitate a smooth and efficient review of your application.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
