The primary objective of this position is to effectively fulfill the outlined duties and responsibilities, ensuring alignment with the organization’s strategic goals. This role requires a candidate with a strong background in the specified field, demonstrating proficiency in the key requirements and competencies necessary for success. The successful applicant will be expected to perform a variety of tasks, including but not limited to, managing projects, collaborating with cross-functional teams, and maintaining high standards of performance. Additionally, the individual must adhere to all company policies and procedures while contributing to a positive and productive work environment.
The Team Coordinator plays a pivotal role in collaborating closely with both the Director of Program Delivery and the Senior Manager of Program Delivery to streamline planning, enhance coordination, and execute program activities seamlessly throughout Living Goods Kenya.
This position functions as the primary hub for coordination and communication, bridging Strategic Projects Managers (SPMs), Senior Managers, program teams, and cross-functional departments. It guarantees the synchronization of work plans, seamless execution of activities, rigorous performance monitoring, and consistent, high-standard documentation and reporting across all implementation counties.
This role is instrumental in enhancing operational efficiency, fostering clear communication, and reinforcing risk management practices while facilitating seamless cross-functional coordination. By ensuring the timely execution of program priorities and the effective implementation of key activities, the position drives successful outcomes and sustained progress.
Oversee and execute the primary duties associated with the role, ensuring alignment with organizational objectives and industry standards. Serve as the focal point for critical tasks, including but not limited to strategic planning, operational oversight, and performance evaluation. Collaborate with cross-functional teams to drive initiatives forward, fostering innovation and efficiency. Maintain a proactive approach to problem-solving, addressing challenges promptly to mitigate risks and capitalize on opportunities. Ensure compliance with regulatory requirements and internal policies while upholding the highest standards of professionalism and accountability.
The role involves facilitating seamless program operations and serving as a key liaison between stakeholders to ensure effective communication and coordination. Responsibilities include managing program logistics, maintaining stakeholder relationships, and overseeing project timelines to meet organizational objectives. The position requires strong organizational skills, proficiency in project management tools, and the ability to collaborate across teams. Additionally, it demands adaptability, problem-solving capabilities, and a commitment to delivering high-quality results in a dynamic environment.
Act as the central liaison facilitating seamless communication and collaboration among Strategic Project Managers (SPMs), Program Excellence Officers, and program teams.
To foster efficiency, innovation, and impact, align work plans across all implementation counties.
Ensure seamless communication, diligent follow-ups, and meticulous tracking of action items across all teams.
Serve as the primary point of contact and coordination between the program and key departments, including MEL, Finance, Grants, and Operations.
The role involves providing comprehensive support for both planning and execution phases, ensuring all initiatives are meticulously organized and effectively carried out. Responsibilities include coordinating resources, monitoring progress, and addressing any challenges that may arise to maintain seamless operations. The position requires a detail-oriented individual with strong organizational skills and the ability to work collaboratively across teams to achieve strategic objectives. Proficiency in project management tools and a proactive approach to problem-solving are essential for success in this role.
Facilitate the creation and coordination of program work plans, timelines, and activity schedules to ensure alignment with organizational objectives.
Monitor progress in relation to established deliverables and promptly identify potential risks, delays, and obstacles to ensure timely project completion.
Assist in identifying, managing, and escalating operational risks that may impact the successful delivery of programs.
The position involves coordinating staff travel arrangements, managing leave schedules, and organizing team movements to ensure seamless operations.
Facilitates comprehensive meetings and conducts thorough program evaluations to ensure alignment with organizational objectives and operational efficiency.
Plan, organize, and oversee monthly, quarterly, and as-needed program review meetings.
Prepare and oversee all aspects of meeting coordination, including the development and organization of agendas, necessary materials, and logistical arrangements.
Compile and consolidate inputs from all stakeholders, document key discussions during meetings, and disseminate concise meeting minutes along with clearly defined action items to relevant parties.
Assist with the planning and coordination of workshops, seminars, and program-related events to ensure seamless execution and participant engagement.
Performance monitoring, analysis, and reporting are integral components of this role, requiring the collection, evaluation, and presentation of key performance indicators (KPIs) to assess progress toward organizational objectives. The position involves developing structured reports, dashboards, and visualizations to communicate insights effectively to stakeholders at all levels. Proficiency in data analytics tools, such as Power BI, Tableau, or similar platforms, is essential, along with strong Excel skills for data manipulation and reporting. Experience in generating actionable recommendations based on performance trends is also required.
Maintain comprehensive trackers to monitor essential deliverables, critical milestones, key performance indicators, and overall program activities.
Compiling insights and progress updates from Senior Product Managers and Senior Managers into clear, organized reports is required.
Compile comprehensive internal and donor reports, ensuring accuracy and adherence to established guidelines. Assist in gathering, analyzing, and presenting data to support reporting needs, facilitating transparency and accountability in organizational operations.
Ensure that all reports are delivered punctually, with precision and uniformity across every department.
To provide comprehensive administrative and operational support, this role involves managing schedules, coordinating meetings, handling correspondence, and maintaining organizational systems. Responsibilities include preparing reports, processing documentation, and ensuring efficient workflow across departments. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in office software. Prior experience in an administrative or operational capacity is preferred, along with excellent communication abilities to liaise with stakeholders at all levels.
Coordinate the scheduling, arrangements, and execution of field operations, meetings, and program-related events to ensure seamless execution and participant satisfaction.
Responsibilities include maintaining meticulously structured documentation encompassing onboarding resources, instructional presentation materials, progress tracking systems, and project proposals.
Provide oversight of budget tracking and expenditure/disbursement monitoring for program activities.
Ensure meticulous documentation, efficient filing, and accurate record-keeping to maintain compliance with organizational and regulatory standards.
To ensure seamless collaboration and alignment across various departments, this role will facilitate the synchronization of interdepartmental dependencies, identifying and resolving potential conflicts while fostering clear communication channels among teams.
When addressing escalation management, the role involves overseeing and resolving high-priority issues that require immediate attention. Responsibilities include assessing the severity of escalated cases, coordinating with relevant teams to implement timely solutions, and ensuring clear communication with stakeholders throughout the process. The position demands strong problem-solving skills, the ability to remain composed under pressure, and proficiency in documenting and tracking escalations to prevent recurrence. Additionally, collaboration with cross-functional departments is essential to identify root causes and implement corrective actions.
We are seeking a professional to oversee knowledge management and standardization initiatives, ensuring the systematic organization, accessibility, and optimization of organizational knowledge. The ideal candidate will develop and implement frameworks that enhance information sharing, reduce redundancy, and support decision-making processes across all departments. Responsibilities include establishing standardized procedures, maintaining up-to-date documentation, and fostering a culture of continuous improvement through effective knowledge transfer strategies. Strong analytical skills, proficiency in data management tools, and a commitment to maintaining high standards of accuracy and consistency are essential. Experience in change management and the ability to collaborate with cross-functional teams are critical to driving successful adoption of these systems.
To facilitate consistent learning and knowledge sharing across implementation counties, document and disseminate program details and best practices.
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Centralize and oversee the storage, organization, and accessibility of program tools, reports, and resources within designated repositories. Ensure these repositories remain up-to-date, well-structured, and easily retrievable to support efficient program operations and decision-making processes.
Drive the consistent adoption of organizational policies, procedures, and standards throughout all county-level operations.
Facilitate effective internal communication by distributing timely updates, concise briefs, and key learning insights to relevant stakeholders.
Continuous Improvement initiatives drive operational excellence by systematically enhancing processes, eliminating inefficiencies, and fostering innovation across all functions. This role requires a proactive approach to identifying opportunities for optimization, analyzing performance data, and implementing sustainable solutions that align with strategic goals. Collaboration with cross-functional teams is essential to ensure alignment and successful execution of improvement projects. Strong analytical skills, proficiency in data-driven decision-making, and a commitment to measurable outcomes are critical. Additionally, effective communication and change management abilities are necessary to engage stakeholders and drive adoption of new processes.
Analyze current processes to detect gaps and bottlenecks, then develop actionable recommendations to enhance workflow efficiency and operational effectiveness.
We assist in enhancing and optimizing program management frameworks, methodologies, and operational workflows to improve efficiency and effectiveness. This includes refining existing systems, implementing advanced tools, and streamlining processes to ensure seamless integration and alignment with organizational objectives.
Collaborate to enhance teamwork, accountability, and the quality of program execution.
Bachelor’s degree in Computer Science, Information Technology, or a related field is required, along with a minimum of 3 years of hands-on experience in software development. Proficiency in programming languages such as Java, Python, or C++ is essential, alongside expertise in database management and cloud computing platforms. Familiarity with Agile methodologies and DevOps practices is highly desirable. Strong problem-solving abilities, excellent communication skills, and the capacity to work both independently and collaboratively in a team environment are crucial.
A bachelor’s degree in fields such as public health, business administration, project management, or a closely related discipline is required.
A minimum of three to five years of professional experience in program coordination, project management, or operations is required.
Individuals should possess demonstrated experience collaborating within complex organizational structures, such as matrixed or multi-stakeholder settings. Familiarity with navigating diverse teams, aligning competing priorities, and effectively communicating across various departments or external partners is essential. This role requires the ability to synthesize different viewpoints, manage interdependencies, and drive cohesive outcomes in environments where decision-making authority may be distributed or shared.
Proficiency in donor-funded or development program support is highly desirable.
Demonstrates proficiency in critical competencies essential for success in the role, including analytical thinking, problem-solving, adaptability, and effective communication. Exhibits strong organizational skills and attention to detail to manage multiple tasks efficiently. Collaborates effectively within cross-functional teams to drive projects forward and achieve common objectives. Maintains a proactive approach to professional development, staying current with industry trends and best practices. Demonstrates a commitment to continuous improvement and delivering high-quality results in all responsibilities.
Demonstrates exceptional proficiency in planning, organizing tasks efficiently, and managing time effectively.
Proven ability to communicate effectively and build strong interpersonal relationships is essential.
Exceptional skills in coordinating efforts and managing stakeholders are essential for this role.
Requires meticulous attention to detail and precision in monitoring and documenting information.
Professionals must exercise sound reasoning and make informed decisions to ensure optimal outcomes. The capacity to evaluate situations critically and determine the most effective course of action is essential for success in this role.
Seeking a proactive, resourceful, and solutions-oriented professional to join our team.
Maintains the highest standards of integrity and ensures strict confidentiality at all times.
Proven ability to collaborate effectively within multidisciplinary teams, excel in cross-functional environments, and contribute positively to collective goals through adaptability and interpersonal skills.
Commitment to upholding respect, equity, diversity, and inclusion has been consistently demonstrated.
In dynamic and rapidly evolving settings, the ability to adjust seamlessly is essential. Professionals must demonstrate flexibility and responsiveness to changing demands and priorities, ensuring sustained performance amid evolving challenges.
Success will be evaluated based on clearly defined metrics that align with organizational goals and project objectives. Key performance indicators will be tracked to assess both individual and team contributions, ensuring measurable progress toward strategic targets. Regular evaluations will be conducted to analyze performance against these benchmarks, providing insights into areas of strength and opportunities for improvement. Feedback mechanisms will be implemented to facilitate continuous growth and development, fostering a culture of accountability and excellence throughout the role.
Strong coordination and alignment are essential across program workstreams and county-level initiatives to ensure cohesive execution and delivery.
Consistently delivering accurate and comprehensive planning, reporting, and documentation in a timely manner remains essential.
Effectively monitor and pursue program deliverables to ensure timely completion and adherence to established milestones.
Efficiently conducts and oversees meetings, evaluations, and program-related initiatives to ensure seamless operations and adherence to objectives.
Enhanced communication and collaboration among SPMs, Senior Managers, and team members were achieved, fostering greater alignment and efficiency across departments.
Proactively identifies and mitigates program risks while addressing operational challenges to ensure smooth project execution.
We encourage you to submit your application through our designated application method. Please ensure all required materials are included and adhere to the outlined submission guidelines for consideration. The process is designed to comprehensively evaluate your qualifications and suitability for the role. Kindly follow the provided instructions to complete your submission accurately and efficiently.
To submit your application, please utilize the provided links on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
