Job Purpose
The Team Coordinator plays a pivotal role in assisting the Director of Program Delivery and the Senior Manager of Program Delivery to streamline the planning, coordination, and implementation of program initiatives throughout Living Goods Kenya.
This position functions as the key coordination hub and communication link connecting Strategic Projects Managers, Senior Managers, program teams, and cross-functional departments. It guarantees alignment of work plans, seamless execution of activities, rigorous performance monitoring, and the preparation of accurate documentation and reports across all implementation counties.
This role is pivotal in enhancing operational efficiency, fostering clear communication, and fortifying risk management while ensuring seamless cross-functional coordination to meet program priorities and deliver activities on schedule.
Oversee the execution of critical operational duties, ensuring alignment with organizational objectives and maintaining high-performance standards. Develop and implement strategic initiatives to enhance efficiency, productivity, and overall team effectiveness. Collaborate with cross-functional teams to streamline processes, resolve challenges, and drive continuous improvement across departments. Monitor key performance indicators (KPIs) to assess progress and identify areas for optimization, providing data-driven recommendations to leadership. Foster a culture of accountability, innovation, and professional growth by mentoring team members and promoting best practices. Ensure compliance with industry regulations and internal policies while upholding ethical standards in all business activities.
The incumbent will facilitate program coordination and serve as a liaison between stakeholders, ensuring seamless communication and collaboration. Key responsibilities include managing program schedules, tracking progress, and facilitating meetings among team members and external partners. The role demands strong organizational abilities, meticulous attention to detail, and the capacity to multitask in a fast-paced environment. Excellent interpersonal skills are essential to build and maintain productive relationships with diverse groups. Proficiency in project management tools and a solid understanding of program objectives are required.
Act as the central liaison between Strategic Project Managers, Program Excellence Officers, and program teams.
To promote efficiency, innovation, and impact, coordinate work plans across all implementation counties, ensuring alignment and cohesion throughout the process.
Facilitate seamless communication, ensure timely follow-ups, and track action points across all relevant teams to maintain alignment and drive project momentum.
Serve as the primary point of contact for the MEL, Finance, Grants, Operations, and other relevant departments, facilitating seamless communication and collaboration across the organization.
The candidate will provide comprehensive planning and execution support, ensuring all tasks are completed efficiently and in accordance with established timelines. This role involves collaborating with cross-functional teams to streamline processes, identify potential bottlenecks, and implement effective solutions. Key responsibilities include coordinating resources, monitoring progress, and maintaining clear communication to ensure alignment with project objectives. The ideal candidate will have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Assist in the creation and coordination of program work plans, ensuring alignment with project objectives, milestones, and timelines. Facilitate the development of detailed activity schedules to support efficient execution and tracking of program activities.
Monitor and report on progress relative to established deliverables, while promptly identifying potential risks, delays, or obstructions to workflow.
Assist in pinpointing, overseeing, and elevating operational risks that may impact program execution.
The role involves coordinating staff travel arrangements, managing leave schedules, and organizing team movements to ensure efficient operations.
Convene and conduct comprehensive meetings and program evaluations to ensure alignment with organizational goals and operational efficiency. Facilitate structured discussions to assess progress, address challenges, and identify opportunities for enhancement. Analyze key performance indicators and program outcomes to inform strategic decision-making and drive continuous improvement initiatives.
Plan, organize, and oversee monthly, quarterly, and as-needed program review meetings, ensuring efficient scheduling and coordination.
Prepare and oversee meeting agendas, supporting documents, and logistical arrangements to ensure efficient and productive sessions.
Compile and consolidate inputs from various sources, record detailed discussions, and disseminate comprehensive minutes along with clearly defined action items to all relevant stakeholders.
Assist in coordinating workshops, seminars, and program events to ensure seamless execution and participant engagement.
Tracks and reports performance metrics to evaluate progress toward goals and objectives, ensuring transparency and accountability across teams. Provides data-driven insights to stakeholders through detailed analyses, dashboards, and regular updates. Identifies trends, variances, and areas for improvement to support informed decision-making. Collaborates with departments to align performance metrics with strategic priorities and operational needs. Maintains accurate records and documentation of performance data, ensuring compliance with reporting standards and organizational policies.
Maintain comprehensive trackers to monitor essential deliverables, critical milestones, key performance indicators (KPIs), and program activities.
Compiles progress updates received from Senior Project Managers and Senior Managers into well-organized, comprehensive reports.
Crafting comprehensive internal and donor reports represents a fundamental responsibility of this role, ensuring accurate and timely delivery of critical information.
Provide precise, consistent, and punctual reporting across all teams to maintain compliance and operational efficiency.
The role encompasses providing comprehensive administrative assistance alongside operational support to ensure seamless workflow efficiency. Key responsibilities involve managing schedules, coordinating meetings, and maintaining organizational systems, while also facilitating communication between departments. Proficiency in office software, exceptional organizational skills, and meticulous attention to detail are essential requirements for this position. Additionally, the ability to prioritize tasks, adapt to changing priorities, and work collaboratively in a fast-paced environment is crucial.
Coordinate the logistical arrangements for all field activities, meetings, and program engagements to ensure seamless execution and adherence to timelines.
Ensure meticulous documentation of onboarding resources, training presentations, tracking systems, and proposals.
Oversee the monitoring and tracking of expenditures and disbursements to ensure alignment with budget allocations for program activities.
Maintain accurate documentation, filing, and record-keeping to ensure compliance and organizational efficiency.
To facilitate the efficient alignment of cross-functional processes, you will oversee the management of interdepartmental dependencies, ensuring seamless collaboration and minimizing potential bottlenecks. This role requires identifying and addressing dependencies between teams, aligning workflows to support organizational objectives, and resolving conflicts that may arise from overlapping responsibilities.
Escalating critical issues to appropriate stakeholders in a timely manner is essential for maintaining service reliability. This role involves assessing the severity of incidents, coordinating with cross-functional teams, and ensuring swift resolution while documenting all actions taken. Strong communication skills are required to convey complex technical details to non-technical audiences, and the ability to prioritize tasks under pressure is critical. Experience with incident response tools and a solid understanding of IT service management frameworks are preferred.
We are seeking a skilled professional to oversee knowledge management and standardization initiatives within our organization. The ideal candidate will be responsible for developing and implementing frameworks that enhance information accessibility, ensure consistency in processes, and promote best practices across departments. This role requires expertise in creating structured knowledge repositories, establishing standardized workflows, and facilitating continuous improvement through data-driven insights. Additionally, the position demands strong analytical abilities to identify gaps in existing systems and recommend strategic solutions to optimize knowledge sharing and operational efficiency.
Capture and disseminate program documentation and learning materials consistently across all implementation counties to ensure alignment and knowledge sharing.
Maintain a centralized repository system to organize and store program tools, reports, and resources efficiently.
Drive the consistent adoption of organizational policies, procedures, and standards throughout all counties, ensuring alignment with established frameworks and operational excellence.
Facilitate effective internal communication by disseminating timely updates, concise briefs, and valuable learning insights to relevant teams and stakeholders.
The organization is actively seeking a dedicated professional to drive ongoing enhancements and operational excellence through a structured approach to continuous improvement. This role requires a proactive individual with a strong background in process optimization, lean methodologies, and performance metrics analysis to identify inefficiencies and implement sustainable solutions. Key responsibilities include leading cross-functional initiatives, fostering a culture of innovation, and utilizing data-driven insights to refine workflows and deliver measurable results. The ideal candidate will possess exceptional problem-solving skills, a commitment to continuous learning, and the ability to collaborate effectively with stakeholders at all levels to achieve strategic objectives. Proficiency in relevant tools and methodologies, such as Six Sigma, Kaiden, or Agile, is highly desirable.
Unearth coordination and operational bottlenecks, then craft and champion pragmatic remedies to enhance workflow efficacy.
Assist in enhancing program management systems, tools, and processes to ensure greater efficiency and effectiveness.
Enhance collaborative efforts, uphold accountability measures, and elevate program delivery standards to drive organizational success.
Bachelor’s degree in engineering or a related technical field is required for this role, complemented by a minimum of five years of relevant professional experience. Proficiency in industry-specific software and tools, along with strong problem-solving and analytical skills, is essential. Candidates must demonstrate the ability to lead projects, collaborate effectively in cross-functional teams, and adhere to strict quality and safety standards. Exceptional communication and organizational abilities are also necessary to ensure seamless project execution and stakeholder alignment.
A Bachelor’s degree in public health, Business Administration, Project Management, or a closely related discipline is required.
A minimum of three to five years of hands-on experience in program coordination, project management, or operations is required.
Proficiency in navigating collaborative settings involving diverse stakeholders or operating within matrix organizational structures is required.
Proficiency in donor-funded or development program support constitutes a valuable asset.
Demonstrates proficiency in communication, problem-solving, adaptability, and teamwork, ensuring effective collaboration and efficient task execution. Exhibits strong organizational skills to manage multiple priorities while maintaining attention to detail. Possesses analytical abilities to assess situations and make informed decisions. Shows commitment to continuous learning and professional development to stay current with industry trends. Emphasizes accountability, integrity, and a proactive approach to achieving organizational goals.
Highly proficient in strategic planning, meticulous organization, and efficient time management, ensuring tasks are prioritized and deadlines are consistently met.
Proven ability to convey information clearly and effectively, both verbally and in writing, while fostering strong professional relationships with colleagues, clients, and stakeholders. Demonstrated capacity to collaborate seamlessly within cross-functional teams, navigate interpersonal dynamics with tact, and adapt communication styles to diverse audiences. Strong proficiency in active listening, conflict resolution, and building rapport to enhance teamwork and drive project success.
Experts in stakeholder engagement and cross-functional coordination are required, with a proven ability to manage relationships and align interests across diverse groups.
A meticulous approach to detail and precision is essential for ensuring accurate tracking and reporting.
Capable of exercising sound judgment and making informed decisions are essential for this role. Candidates must demonstrate the ability to assess situations accurately and determine appropriate courses of action. Strong analytical skills and the capacity to weigh pros and cons effectively are required to navigate complex scenarios successfully.
Proactive, resourceful, and solutions-oriented individuals who excel at identifying challenges and implementing effective resolutions.
Maintains an unwavering commitment to ethical standards and safeguards sensitive information with absolute discretion.
A collaborative professional capable of engaging effectively with varied teams, demonstrating adaptability and strong interpersonal skills in cross-functional environments.
Demonstrates a steadfast dedication to fostering an environment built on respect, equity, diversity, and inclusion.
Adaptability is essential for thriving in rapidly evolving and ever-changing settings.
Achieving predetermined objectives, delivering measurable outcomes, and exceeding performance benchmarks serve as the primary indicators of success in this role. The position requires consistent demonstration of key performance metrics, completion of critical tasks within specified deadlines, and proactive contribution to team and organizational goals. Additionally, the ability to adapt to evolving priorities, maintain high standards of quality, and foster collaborative relationships is essential. Regular evaluation of progress against established targets ensures accountability and continuous improvement throughout the tenure.
Strong collaboration and synchronization are required across program workstreams and county-level initiatives to ensure cohesive execution and unified progress.
Planning, reporting, and documentation must be executed promptly and with meticulous attention to quality.
Thorough monitoring and consistent follow-up of program deliverables are critical to ensuring timely completion and adherence to project objectives. This role involves actively overseeing deliverable progress, identifying potential delays, and proactively addressing issues to maintain workflow efficiency. Additionally, it requires maintaining clear communication with stakeholders to confirm deliverable requirements and verify compliance with established standards throughout the program lifecycle.
Professional oversight of meetings, assessments, and program initiatives ensures seamless and efficient operations.
Enhanced coordination and cooperation were established between SPMs, Senior Managers, and other teams, fostering more efficient workflows and alignment across departments.
Proactively identify and mitigate program risks while addressing operational challenges to ensure seamless project execution.
go to method of application
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
