We are seeking a highly motivated and skilled individual to join our team in the role of [Job Title]. The ideal candidate will possess [X years] of relevant experience in [specific field or industry], along with a proven track record of [specific skills or achievements]. Proficiency in [specific tools, software, or methodologies] is essential, and strong problem-solving abilities are required to excel in this position.
The responsibilities include [list key duties, e.g., managing projects, analyzing data, developing strategies, or collaborating with cross-functional teams]. Additionally, the role demands excellent communication skills, both written and verbal, to effectively interact with stakeholders at all levels. The candidate should also demonstrate a commitment to professional growth and adaptability in a dynamic work environment.
This position offers the opportunity to contribute to [specific company goals, projects, or initiatives], making a meaningful impact while advancing your career in [industry or field].
Reporting to the Fleet, Travel and Leases Lead, this position will oversee the strategic planning, implementation, and ongoing enhancement of Safaricom’s corporate travel operations. The role is tasked with delivering cost-efficient, compliant, and secure travel solutions while elevating the travel experience for employees and aligning with business goals. Responsibilities include the comprehensive management of domestic and international travel services—such as flight reservations, ground transportation, lodging, MICE (Meetings, Incentives, Conferences, and Exhibitions) arrangements, visa facilitation, meet-and-assist services, travel-related training, and supporting travel platforms.
This position delivers specialized guidance on travel policies, processes, and procedures to ensure alignment with service level agreements (SLAs). Responsibilities encompass stakeholder engagement, supplier management and performance evaluation, travel risk mitigation, operational optimization, and financial oversight. By applying industry-leading practices and data-driven analysis, the role fosters ongoing enhancements and supports well-informed strategic decisions.
Responsible for overseeing daily operations to ensure efficiency and adherence to established protocols, this role involves managing team performance, coordinating workflows, and addressing any operational challenges that arise. Duties include conducting regular assessments of team productivity, implementing corrective measures when necessary, and fostering a collaborative work environment to meet organizational goals. Additionally, the position requires maintaining precise records, reporting key performance indicators to leadership, and ensuring compliance with company policies and industry regulations.
Oversee the implementation and maintenance of workplace health and safety protocols to ensure compliance with regulations and mitigate risks. Develop, review, and update safety policies, procedures, and training programs. Conduct regular inspections, risk assessments, and incident investigations to identify hazards and implement corrective actions. Collaborate with management and employees to foster a culture of safety awareness and accountability. Monitor workplace conditions and equipment to ensure adherence to safety standards. Manage and report on health and safety metrics to leadership and relevant authorities. Serve as the primary point of contact for regulatory agencies and internal stakeholders regarding safety concerns.
Maintain adherence to the company’s code of conduct, policies, and procedures to ensure integrity and accountability across all responsibilities.
All employees are expected to comply with established safety, health, and wellbeing policies, guidelines, and procedures in all actions and decisions.
Develops and oversees corporate travel initiatives, ensuring efficient coordination and adherence to policies for domestic and international journeys. Implements travel booking systems, negotiates vendor contracts, and monitors travel expenses to optimize cost-effectiveness. Collaborates with stakeholders to streamline processes, enhance traveler safety, and maintain compliance with company and regulatory standards. Analyzes travel data to identify trends, assess risks, and propose improvements for the organization’s travel framework. Requires a bachelor’s degree in business administration, hospitality, or a related field, along with 3–5 years of experience in corporate travel management or a similar role, preferably with proficiency in travel management software and tools.
Craft, execute, and refine the Safaricom corporate travel policy to ensure optimal alignment with organizational objectives and evolving industry standards.
Ensure adherence to established internal policies, applicable regulatory mandates, and established audit standards.
Responsible for managing all aspects of travel operations, including the coordination of bookings, ticketing procedures, reporting tasks, and financial reconciliation.
We are seeking a skilled professional to oversee supplier and contract management responsibilities. This role involves negotiating terms, ensuring compliance with agreements, and maintaining strong relationships with key suppliers. The position requires meticulous attention to detail to manage contracts effectively, as well as the ability to evaluate supplier performance and mitigate risks. Additionally, the ideal candidate will have experience in contract drafting, renewals, and terminations, along with proficiency in contract management software. Strong communication and negotiation skills are essential to collaborate with internal stakeholders and external partners.
Foster and maintain strategic partnerships with Travel Management Companies (TMCs), airlines, hotels, and other essential travel service providers to ensure seamless collaboration and optimal service delivery.
Spearhead the identification, assessment, and negotiation of supplier agreements to secure the most favorable terms and maximize cost-efficiency.
Oversee vendor performance in alignment with established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure adherence to contractual obligations and operational benchmarks.
We are seeking a strategic professional to oversee cost management and optimization initiatives. The ideal candidate will analyze financial data, identify opportunities for cost reduction, and implement sustainable strategies to enhance efficiency. Key responsibilities include monitoring expenditures, evaluating vendor contracts, and collaborating with cross-functional teams to align spending with organizational goals. Additionally, the role requires proficiency in financial modeling, strong analytical skills, and experience with cost-saving technologies or methodologies. A bachelor’s degree in finance, accounting, or a related field is preferred, along with relevant certifications such as CPA or CMA.
Conduct thorough evaluations of travel expenditures to uncover potential areas for financial optimization and efficiency improvements.
Develop and enforce cost control strategies while ensuring that service quality and safety standards remain uncompromised.
Compile regular reports detailing travel expenditures, expenditure trends, and realized savings.
We are seeking a skilled professional to manage and enhance relationships with key stakeholders, ensuring their needs and expectations are met through effective communication and collaboration. This role involves identifying and engaging with stakeholders, assessing their interests, and developing strategies to address their concerns, thereby fostering long-term partnerships and mutual growth. The successful candidate will be responsible for maintaining transparent and consistent interactions, providing regular updates, and aligning stakeholder objectives with organizational goals. Strong interpersonal skills, the ability to influence and negotiate, and a proactive approach to problem-solving are essential for this position. Experience in stakeholder engagement, preferably in a similar industry, is required, along with excellent written and verbal communication abilities.
Act as the main liaison for internal stakeholders regarding all travel-related inquiries and issues.
Offer expert guidance to leadership regarding travel strategy and operational challenges to enhance decision-making and efficiency.
Prepare and deliver periodic business reviews and presentations to key stakeholders and vendors to ensure alignment and transparency in ongoing operations.
Ensures comprehensive management of risk, safety protocols, and organizational duty of care responsibilities to safeguard personnel, assets, and stakeholders. Develops, implements, and monitors policies, procedures, and training programs aimed at mitigating hazards, ensuring regulatory compliance, and fostering a secure operational environment. Conducts thorough risk assessments, identifies vulnerabilities, and recommends corrective actions to minimize potential liabilities and operational disruptions. Collaborates with cross-functional teams to integrate safety measures into daily operations while maintaining alignment with legal, ethical, and industry standards. Serves as the primary point of contact for incident reporting, investigations, and emergency response coordination to uphold accountability and continuous improvement in risk mitigation strategies.
Establish and maintain comprehensive travel risk management frameworks to ensure operational resilience and safety.
Provide immediate assistance for emergency travel arrangements and crisis management protocols.
Ensure adherence to duty of care responsibilities for every traveler.
We are seeking a skilled professional to enhance and optimize systems and processes to drive efficiency and effectiveness. The ideal candidate will identify areas for improvement, implement innovative solutions, and ensure seamless integration of new workflows. Responsibilities include analyzing current processes, developing strategic improvements, and collaborating with stakeholders to achieve organizational goals. Proficiency in process mapping, data analysis, and change management is essential, along with strong problem-solving and communication skills. A background in business operations, engineering, or a related field is preferred, and experience with project management tools is a plus. This role requires a proactive mindset and the ability to lead cross-functional initiatives to deliver measurable results.
Oversee the administration and enhancement of travel management systems, such as online booking and expense platforms.
Implement process automation and efficiency improvements across travel operations to optimize workflow and productivity.
Contribute to the deployment, enhancement, and seamless incorporation of support systems to ensure optimal functionality and alignment with organizational objectives.
Compiling and analyzing data, the incumbent will produce comprehensive reports and actionable insights to support strategic decision-making and operational efficiency. This role requires proficiency in data visualization tools, statistical analysis, and generating detailed performance metrics. Responsibilities include collecting, processing, and interpreting data from multiple sources, as well as identifying trends, anomalies, and opportunities for improvement. Strong analytical skills, attention to detail, and the ability to communicate findings clearly to stakeholders are essential. Experience with business intelligence platforms and SQL is highly desirable.
Design and oversee dashboards and reports to track and analyze travel performance metrics, ensuring accuracy, relevance, and timely delivery to stakeholders.
Deliver data-driven insights that enhance and inform strategic decision-making processes.
Seeking a candidate with a Bachelor’s degree in a relevant field and at least three years of professional experience in a similar role. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving skills. Excellent communication abilities, both written and verbal, are required to collaborate effectively with team members and stakeholders. The ideal applicant will demonstrate a commitment to continuous learning and staying current with industry trends and best practices.
Core qualifications, essential skills, and professional background include:
A Bachelor’s degree or diploma in Travel and Tourism, Procurement, Logistics, or a related business field from an accredited institution is required. Professional certifications in travel management, procurement, or supply chain management are considered advantageous.
With a minimum of five years of professional experience within a Travel Management Company (TMC) or a corporate travel setting,
Experienced in overseeing corporate travel programs and managing large-scale travel operations.
Achieved measurable cost savings through strategic supplier negotiations and effective implementation of travel policies.
Professionals in this role must possess advanced proficiency in computer reservations systems, global distribution system (GDS) platforms, and e-traveling solutions to ensure seamless booking and travel management operations.
Proficiency in English and Amharic is required; additional language skills are considered advantageous.
A proactive and solution-oriented mindset is essential to deliver results efficiently, ensuring timely completion and adherence to customer expectations.
A customer-centric mindset is essential, enabling the identification of key priorities for both internal and external stakeholders and the ability to address those needs effectively.
Proficient in interpersonal communication and collaboration, with a strong ability to engage effectively with colleagues and stakeholders. Demonstrates exceptional relationship-building skills and fosters a positive, inclusive work environment. Adept at navigating diverse social and professional interactions with diplomacy and professionalism.
Stakeholder engagement involves cultivating and maintaining strong relationships with key individuals and groups who have a vested interest in the organization’s outcomes. This includes identifying stakeholders, understanding their needs and concerns, and ensuring their expectations are met or managed appropriately. Effective communication, negotiation, and collaboration are essential to align stakeholder interests with business objectives while mitigating potential conflicts. The role requires a proactive approach to building trust, providing regular updates, and addressing any issues promptly to foster long-term partnerships and support for organizational initiatives.
Demonstrated expertise in Microsoft Office, along with fluency in any software pertinent to Travel Management Services, is essential.
Qualifications
BA/BSc/HND , Diploma
Experience Required
5 years
