The position entails a comprehensive overview of core responsibilities and strategic objectives, serving as a pivotal role within the organization. This role demands a proactive approach, with a focus on delivering measurable outcomes and fostering collaborative partnerships across departments. Key duties include overseeing operational workflows, ensuring alignment with company policies, and driving continuous improvement initiatives.
We are seeking a Sales Manager with proven expertise in the packaging sector to spearhead revenue expansion, oversee strategic industrial accounts, and oversee a results-oriented commercial team. This position demands a professional who can bridge sales, supply chain, and finance to ensure consistent growth, robust client retention, and streamlined operational effectiveness. Candidates currently employed in packaging, manufacturing, or industrial supply roles—possessing both in-depth technical product insight and a track record in commercial leadership—are encouraged to apply.
Oversee a range of critical duties, including the development and implementation of strategic initiatives, ensuring alignment with organizational objectives. Manage cross-functional teams to drive project execution, fostering collaboration and accountability at every stage. Monitor performance metrics and operational workflows to identify areas for improvement and implement data-driven solutions. Serve as a primary liaison between senior leadership and departmental teams, facilitating transparent communication and decision-making processes. Lead training and mentorship programs to cultivate talent and enhance team capabilities. Ensure compliance with industry regulations and internal policies while maintaining a culture of continuous improvement and innovation.
Driving revenue expansion and enhancing sales performance are key priorities. The role entails developing and executing strategic initiatives to boost revenue streams, identifying growth opportunities, and optimizing sales processes. Candidates must possess a proven track record in sales, revenue generation, and business development, with strong analytical and negotiation skills. Experience in leading high-performing sales teams and managing customer relationships is essential. Responsibilities include setting and exceeding sales targets, analyzing market trends, and collaborating with cross-functional teams to implement revenue-enhancing strategies. Proficiency in CRM tools and data-driven decision-making is required to achieve sustainable growth objectives.
Devising and implementing a systematic B2B sales strategy is essential, with a focus on engaging manufacturers, FMCG enterprises, and industrial clients.
Expand market presence and drive business growth within the packaging industry by identifying and pursuing new opportunities.
Develop and sustain a dynamic, CRM-powered sales pipeline to enhance visibility, improve forecasting accuracy, and drive higher conversion rates.
Our focus includes overseeing key accounts and ensuring sustained customer retention. This role involves developing strategic client relationships, identifying growth opportunities, and implementing retention initiatives to maximize long-term value. Additionally, you will analyze account performance, address client concerns, and collaborate with cross-functional teams to deliver tailored solutions that meet evolving business needs.
Strategically develop and expand key industrial and FMCG client accounts, fostering long-term partnerships and driving revenue growth through proactive relationship management and tailored solutions.
Create strategic account plans designed to enhance customer retention, drive upselling opportunities, and cultivate long-term partnerships.
Enhance customer connections by delivering tailored solutions and expert technical guidance to address their needs effectively.
We seek a skilled professional to enhance and maintain our data pipeline infrastructure, ensuring seamless data flow and integration across systems. The ideal candidate will possess expertise in designing, implementing, and optimizing ETL processes, along with proficiency in SQL, Python, or similar scripting languages. Responsibilities include developing robust pipeline architectures, automating workflows, monitoring performance, and troubleshooting issues to uphold data integrity and availability. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and tools like Apache Airflow, Spark, or Kafka is highly desirable. Strong problem-solving abilities and a commitment to continuous improvement are essential for this role.
Actively engages with various teams and departments to foster seamless collaboration, ensuring alignment on project goals and objectives. Facilitates communication between stakeholders to streamline processes and enhance efficiency. Drives synergy across functions by leveraging diverse expertise and perspectives to achieve shared outcomes.
Construct and maintain dynamic pipelines that anticipate future needs and trends, ensuring they align with strategic objectives.
Expanding into new markets presents a strategic opportunity for growth and increased market share, requiring meticulous planning and execution. This initiative involves identifying emerging market trends, assessing competitive landscapes, and understanding regional customer preferences to tailor offerings effectively. Key responsibilities include conducting comprehensive market research, developing localized marketing strategies, and establishing partnerships with local distributors or retailers. Strong analytical skills, cultural awareness, and the ability to adapt business models to diverse environments are essential. Additionally, proficiency in data interpretation, cross-functional collaboration, and regulatory compliance will ensure seamless market entry and sustainable success.
We aim to expand our customer base by nurturing and retaining our current clientele, thereby driving sustainable revenue growth and fostering long-term loyalty. This role requires a strategic approach to identify upsell and cross-sell opportunities, analyze customer behavior, and implement targeted retention initiatives. Ideal candidates will possess strong analytical skills, proficiency in CRM tools, and a proven track record of increasing customer engagement and satisfaction. Responsibilities include developing personalized retention strategies, monitoring key performance metrics, and collaborating with cross-functional teams to enhance the overall customer experience.
We prioritize the cultivation of recurring clientele and the enhancement of customer loyalty as fundamental objectives. This role requires a proactive approach to engaging existing clients, ensuring their needs are consistently met and fostering long-term partnerships. Your responsibilities will include analyzing retention metrics, identifying opportunities for improvement, and implementing strategies to strengthen client relationships. Strong interpersonal skills, a customer-centric mindset, and the ability to build trust are essential for success in this position.
Maintain rigorous standards for pipeline cleanliness, accurately track conversions, and uphold consistent reporting practices.
Collaborate effectively with the Supply Chain team to guarantee that all logistical operations align seamlessly with organizational objectives. Ensure that procurement, inventory management, and distribution processes are executed with precision and efficiency. Facilitate clear communication and coordination between departments to optimize workflow and mitigate potential disruptions.
Ensure the timely and accurate management of product availability to meet customer demand. Monitor inventory levels, track sales performance, and coordinate with suppliers to prevent stock outs or overstock situations. Verify that all products are correctly listed on the company’s website and sales channels, updating pricing, descriptions, and images as needed. Address any discrepancies in availability or delivery timelines promptly to maintain customer satisfaction. Collaborate with cross-functional teams, including logistics, marketing, and customer service, to align inventory strategies with sales forecasts and promotional activities. Possess strong analytical skills to assess demand trends and optimize stock levels, ensuring efficient resource allocation and cost control.
Drive synchronization of lead time across all relevant processes and stakeholders to ensure accurate forecasting and delivery schedules.
Efficiently managing the order fulfillment process ensures timely and accurate delivery of products to customers. This role requires a keen attention to detail, strong organizational skills, and the ability to work effectively under pressure. Responsibilities include processing orders, coordinating with warehouse teams to pick and pack items, and ensuring orders are shipped on time. A commitment to efficiency and accuracy is essential to meet customer expectations and maintain operational excellence.
Partner with the Finance team to facilitate seamless collaboration, ensuring alignment of financial strategies with organizational objectives. Assist in the analysis of financial data to support decision-making processes and contribute to the formulation of budgets and forecasts. Play a key role in monitoring expenditures, identifying variances, and recommending corrective actions to maintain fiscal efficiency. Provide financial insights to stakeholders, enhancing transparency and accountability in financial operations. Additionally, support the implementation of financial policies and procedures to ensure compliance with regulatory standards and internal guidelines.
Develop and implement pricing strategies to optimize margins.
Facilitate credit control and payment cycle management to ensure timely collections and maintain financial stability within the organization.
Maximize profitability for pivotal client accounts through strategic initiatives and revenue optimization efforts.
Demonstrates the ability to lead a team and drive performance by fostering collaboration, setting clear expectations, and motivating members to achieve collective goals. Responsibilities include monitoring progress, providing constructive feedback, and implementing strategies to enhance productivity and efficiency. Requires strong interpersonal skills, adaptability, and a commitment to developing team capabilities.
Direct the sales team, providing leadership, coaching, and management while establishing measurable objectives and enforcing responsibility.
Foster a high-performance culture through data-driven insights, comprehensive reporting, and strategic CRM utilization.
Develop expertise in both technical and commercial sales functions.
Reporting to management and maintaining active engagement with leadership teams are essential responsibilities of this role. The position involves providing timely, accurate reports and insights to support strategic decision-making and operational oversight. Strong communication skills are required to effectively convey complex information, while collaboration with various stakeholders ensures alignment with organizational goals. This role demands meticulous attention to detail, the ability to synthesize data into meaningful summaries, and a proactive approach to addressing management inquiries and requirements.
Generate, analyze, and present precise sales projections, pipeline data, and performance metrics.
Deliver data-backed insights and strategic recommendations to leadership regarding growth initiatives, pricing optimization, and market expansion opportunities.
We are seeking a highly motivated individual with a Bachelor’s degree in a relevant field and a minimum of three years of hands-on experience in a comparable role. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment. Proficiency in industry-standard software and tools, along with excellent communication and teamwork abilities, is essential. Additionally, the candidate should demonstrate a proven track record of delivering results and meeting deadlines consistently.
With a proven track record spanning eight years in B2B sales across the packaging, manufacturing, or industrial sectors in Kenya, including at least two years in a managerial role, this candidate brings extensive industry knowledge and leadership experience to the table.
Proven expertise in packaging materials and their practical applications, backed by hands-on experience in technical sales environments.
Key account management involves overseeing and nurturing pivotal client relationships to drive long-term growth and retention. This role requires a strategic approach to identifying opportunities, aligning client needs with organizational solutions, and ensuring consistent high-value service delivery. Candidates must possess strong interpersonal and communication skills, coupled with a proven track record in account development or sales. Proficiency in CRM tools, data analysis, and market trend awareness is essential for tracking performance metrics and forecasting revenue. Additionally, the ability to collaborate cross-functionally with teams such as marketing, product development, and customer support is critical to meeting client expectations and achieving mutual success.
We are seeking to expand our revenue streams and cultivate a robust pipeline of opportunities to drive sustainable business expansion. This role will focus on identifying and pursuing new revenue channels while nurturing existing client relationships to maximize growth potential. The ideal candidate will possess a strategic mindset, strong analytical skills, and a proven track record of meeting or exceeding sales targets. Responsibilities include prospecting, lead qualification, deal negotiation, and collaboration with cross-functional teams to close high-value transactions. Additionally, the position requires a deep understanding of market trends, competitive dynamics, and customer needs to inform strategic decision-making and pipeline prioritization.
Proficiency in customer relationship management systems is required, alongside well-defined sales methodologies and practices.
Proven track record in leading and nurturing high-performing sales teams to drive revenue growth and achieve organizational targets.
Demonstrated expertise in commercial strategy, adept negotiation techniques, and effective stakeholder relationship management skills.
Qualified and enthusiastic applicants are encouraged to submit their CVs to careers@orchidhr.co.ke, clearly indicating the position title in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
8 years
