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Home Jobs Nairobi Senior Manager, Business Growth & Development

Senior Manager, Business Growth & Development

Swizzsoft Sytems  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 2 June 2026
Posted May 29, 2026

We are seeking a highly motivated professional to join our team in this pivotal position. The ideal candidate will possess a proven track record of success in this field, with a minimum of five years of relevant experience and a Bachelor’s degree in a related discipline. Responsibilities include overseeing project execution, managing stakeholder relationships, and ensuring adherence to industry standards. Additionally, the role demands strong analytical skills, exceptional communication abilities, and proficiency in relevant software tools. The successful applicant will be expected to drive innovation, mentor junior team members, and contribute to strategic planning initiatives.

A dynamic Senior Business Development Manager is needed to spearhead revenue expansion within our software solutions portfolio.

This position offers a dynamic, practical role centered on:

Pipeline generation involves designing, developing, and maintaining efficient data pipelines to facilitate seamless data flow between systems. This role requires expertise in ETL (Extract, Transform, Load) processes, scripting languages such as Python or SQL, and familiarity with cloud platforms like AWS, Azure, or GCP. Responsibilities include optimizing pipeline performance, ensuring data integrity, troubleshooting issues, and collaborating with cross-functional teams to align data strategies with business objectives. Candidates must have a strong background in data engineering, proficiency in data warehousing solutions, and the ability to work with large-scale datasets. Problem-solving skills and a commitment to continuous improvement are essential for success in this position.

Demonstrates software functionality and features to prospective customers through live or recorded presentations, highlighting key benefits and use cases. Tailors demonstrations to meet the specific needs and technical level of the audience, ensuring clarity and engagement. Collaborates with sales and marketing teams to align demonstrations with current product campaigns and messaging. Collects and analyzes feedback from attendees to refine presentation techniques and improve product positioning. Maintains in-depth knowledge of product capabilities, updates, and competitive offerings to deliver accurate and compelling demonstrations.

Seals agreements, finalizes transactions, and ensures all necessary documentation is completed accurately to consummate deals successfully. Collaborates with stakeholders to address any final conditions, secures required approvals, and confirms adherence to contractual terms before finalizing the transaction. Maintains meticulous records of the closing process, resolves outstanding issues promptly, and delivers finalized deals in compliance with organizational policies and legal requirements.

We are seeking a dynamic professional to drive strategic expansion within key accounts, fostering long-term client relationships and maximizing revenue opportunities. The ideal candidate will identify and pursue high-value growth initiatives, ensuring sustained client satisfaction and alignment with organizational objectives. Responsibilities include analyzing market trends, developing tailored solutions, and collaborating with cross-functional teams to deliver value-added services. Proficiency in account management, strategic planning, and data-driven decision-making is essential, along with strong communication and negotiation skills. This role demands a proactive approach to cultivating partnerships and achieving measurable business outcomes.

The ideal candidate will autonomously execute product demonstrations, develop sales pipelines, and secure enterprise software agreements with Sacco, MRIs, SMEs, NGOs, churches, and institutional clients.

We seek an assertive sales professional with a hunter mentality and a proven track record in closing deals, rather than a transactional account manager focused solely on maintaining existing relationships.

Oversee and execute critical operational duties within the organization, ensuring alignment with strategic goals and maintaining high standards of efficiency and productivity. Develop and implement policies, procedures, and best practices to enhance workflow and streamline processes across departments. Collaborate with senior leadership to analyze performance metrics, identify areas for improvement, and drive data-informed decision-making to optimize business outcomes. Serve as a key liaison between cross-functional teams, fostering communication and coordination to achieve collective objectives. Monitor compliance with regulatory requirements and internal policies, mitigating risks and ensuring adherence to legal and ethical standards. Lead initiatives to improve employee engagement, retention, and professional development through targeted training and mentorship programs.

Proactively seek and capitalize on emerging business prospects within Sacco, MRIs, SMEs, NGOs, religious organizations, and institutional sectors.

Develop a robust pipeline by proactively reaching out to prospects through cold outreach, phone calls, in-person meetings, client referrals, industry networking, and systematic follow-up strategies.

Convene informative product demonstrations spanning multiple channels, including in-person engagements, virtual sessions, and hybrid formats, to effectively communicate product features, advantages, and use cases to prospective customers and stakeholders.

Core banking systems serve as the central platform for managing customer accounts, processing transactions, and facilitating financial operations across branches and digital channels. This role requires expertise in banking operations, regulatory compliance, and customer service excellence to ensure seamless integration and functionality. Responsibilities include maintaining system integrity, troubleshooting technical issues, and collaborating with IT teams to enhance performance and security. Strong analytical skills, proficiency in banking software, and a deep understanding of financial regulations are essential for success in this position.

We are seeking a skilled Mobile Banking professional to join our team, responsible for developing, enhancing, and maintaining secure, user-friendly mobile banking applications. This role requires expertise in mobile app development, particularly with iOS and Android platforms, alongside a strong understanding of banking regulations, cybersecurity protocols, and financial services. Key responsibilities include designing intuitive interfaces, implementing robust security measures, optimizing app performance, and collaborating with cross-functional teams to deliver seamless digital banking experiences. The ideal candidate will possess proficiency in programming languages such as Swift, Kotlin, or Java, along with experience in API integration, cloud services, and agile development methodologies. Strong problem-solving skills, attention to detail, and a commitment to compliance with industry standards are essential for success in this position.

We are seeking a skilled professional to manage and optimize ERP systems, ensuring seamless integration and efficient operation of business processes. The ideal candidate will possess extensive experience with ERP platforms, strong analytical skills, and the ability to troubleshoot complex issues. Responsibilities include configuring, maintaining, and upgrading ERP software, as well as providing user support and training. Proficiency in system integration, data migration, and compliance with industry standards is essential. A bachelor’s degree in computer science, information technology, or a related field is required, with certifications in ERP systems being a plus.

Facilitate the entire sales cycle, from initial customer engagement through the development and submission of proposals, leading negotiations, and ultimately securing agreement and finalizing deals.

Position tailored solutions by meticulously analyzing and addressing each client’s specific challenges and requirements, ensuring optimal outcomes and satisfaction.

We address complex obstacles with strategic solutions, requiring a blend of analytical thinking and practical expertise. The role demands proficiency in identifying underlying issues, devising innovative approaches, and implementing effective strategies to overcome hurdles. Candidates must possess strong problem-solving abilities, adaptability to dynamic environments, and a commitment to achieving measurable outcomes. Prior experience in navigating challenges within fast-paced settings is essential, along with excellent communication skills to collaborate across teams.

Inconsistencies in reporting must be meticulously reviewed and corrected to ensure precision and reliability in all documentation and data dissemination. This role demands a keen eye for detail, a commitment to thorough verification processes, and the ability to address discrepancies promptly to maintain the integrity of organizational records. Proficiency in identifying errors, cross-referencing sources, and implementing corrective measures is essential to uphold the highest standards of accuracy in reporting.

Operational processes currently experience several inefficiencies that demand strategic optimization to enhance productivity and reduce unnecessary expenditures. Identifying and addressing bottlenecks within workflows is essential to streamline operations and improve overall performance. Key responsibilities include analyzing existing procedures, recommending data-driven improvements, and implementing solutions that align with organizational goals. The role requires a keen analytical mindset, proficiency in process mapping tools, and the ability to collaborate with cross-functional teams to drive sustainable changes. Strong problem-solving skills and a commitment to continuous improvement are critical to achieving long-term operational excellence.

Compliance and regulatory concerns encompass ensuring adherence to applicable laws, regulations, and internal policies governing organizational operations. This role involves vigilant monitoring of evolving legal requirements, assessing potential risks, and implementing robust controls to mitigate compliance gaps. Key responsibilities include conducting audits, maintaining detailed documentation, and providing guidance to mitigate non-compliance issues. Additionally, the position demands proactive collaboration with stakeholders to foster a culture of regulatory awareness and ethical conduct across all business functions.

Collaborate effectively with the bid desk and technical teams to develop high-impact proposals and compelling presentations.

Ensure the sales pipeline remains meticulously organized, precise, and consistently refreshed to reflect the most current data.

Develop and nurture enduring client connections while proactively uncovering opportunities for additional product or service offerings.

Minimum qualifications include a minimum of a high school diploma or GED, along with 2–3 years of relevant work experience. Proficiency in Microsoft Office Suite, particularly Excel, is essential. Strong communication skills, both written and oral, are required to collaborate effectively with team members and clients. The ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment is also necessary. Candidates must possess a valid driver’s license and reliable transportation, as occasional travel may be required.

Minimum five years of direct experience in business-to-business software sales, with a specific focus on fintech, enterprise resource planning, or other enterprise solutions.

Seasoned professionals with a track record of collaborating with Savings and Credit Cooperative Organizations (Sacco), microfinance institutions (MRIs), commercial banks, small and medium-sized enterprises (SMEs), non-governmental organizations (NGOs), religious institutions, and other formal organizations are encouraged to apply.

Proven capability to autonomously develop a sales pipeline and successfully finalize agreements.

Demonstrates exceptional skill in showcasing products and delivering compelling demonstrations.

A strong aptitude for presenting technical solutions and articulating their value in an accessible manner is essential.

Excellent interpersonal abilities, adept negotiation techniques, and exceptional relationship-building competencies are essential.

Proven capability to function autonomously with limited oversight, demonstrating strong self-direction and accountability in completing tasks efficiently and effectively.

We value candidates with relevant background in the specified field, having at least two years of hands-on experience in a comparable role. Familiarity with industry-standard tools, methodologies, and best practices is essential for success in this position. Additionally, prior exposure to key processes or systems will be advantageous, ensuring a smoother transition into the responsibilities of this role. Applicants who demonstrate a track record of achieving measurable results in their previous positions will be prioritized during the selection process.

Professionals possessing expertise in any of the highlighted domains will be given preferential consideration.

Core banking systems serve as the central platform for managing banking operations, facilitating transactions, customer data, and financial services across branches and digital channels. They integrate various banking functions, including account management, loan processing, deposits, and payments, ensuring seamless and secure processing. Typically, these systems demand expertise in banking software, database management, and compliance with regulatory standards to maintain operational integrity and data protection. Professionals in this field must possess strong analytical skills, proficiency in relevant technologies, and the ability to troubleshoot complex issues to support efficient banking operations.

Responsible for developing, maintaining, and enhancing mobile banking applications, ensuring seamless functionality, security, and user experience across various platforms. Collaborates with cross-functional teams to gather requirements, prioritize features, and implement innovative solutions that meet customer needs and business objectives. Conducts rigorous testing to identify and resolve bugs, while optimizing performance for speed and reliability. Stays current with industry trends and emerging technologies to recommend improvements and maintain competitive advantage. Requires proficiency in mobile development frameworks (e.g., iOS/Android), secure coding practices, and compliance with financial regulations. Excellent problem-solving skills and attention to detail are essential for delivering high-quality, secure, and user-friendly banking solutions.

We are seeking a seasoned professional to drive the implementation and optimization of ERP solutions, ensuring seamless integration with existing systems and processes. The ideal candidate will possess extensive experience in ERP software deployment, along with a proven ability to customize solutions to meet organizational needs. Responsibilities include overseeing system configuration, managing data migration, and providing ongoing support to enhance operational efficiency. Strong analytical skills and proficiency in ERP platforms are essential, as are excellent communication abilities to liaise with stakeholders at all levels. A commitment to continuous improvement and a deep understanding of best practices in ERP management will be key to success in this role.

In the dynamic realm of Financial Technology, also known as Fintech, professionals are tasked with leveraging cutting-edge innovations to revolutionize financial services. This field demands a robust understanding of both finance and technology, requiring expertise in software development, data analysis, cybersecurity, and regulatory compliance. Key responsibilities include designing and implementing digital payment solutions, enhancing customer experiences through AI-driven platforms, and ensuring robust security measures for financial transactions. Candidates should possess a strong academic background in finance, computer science, or related disciplines, along with proficiency in programming languages such as Python, Java, or SQL. Experience in agile methodologies, cloud computing, and financial modeling is highly desirable, as is familiarity with blockchain technology and machine learning applications.

Sacco and MRIs require sophisticated technology solutions to streamline operations, enhance financial services, and ensure compliance with regulatory standards. These specialized systems must support core banking functionalities, including savings, loans, and member management, while offering robust reporting and analytics capabilities to drive informed decision-making. Additionally, the solutions should integrate seamlessly with third-party platforms, such as mobile banking applications and payment gateways, to facilitate seamless transactions and improve member engagement. Security and scalability are paramount, as the technology must safeguard sensitive financial data and adapt to evolving business demands. Candidates for this role should possess extensive experience in developing and implementing IT solutions for financial institutions, along with a deep understanding of SACCO and MFI operational frameworks. Proficiency in enterprise software, database management, and cybersecurity measures is essential to deliver reliable, high-performance systems that meet the unique challenges of these financial entities.

Develop and maintain robust compliance and reporting systems to ensure adherence to regulatory requirements and organizational policies. Oversee the implementation of these systems, ensuring accurate data collection, processing, and documentation. Monitor ongoing compliance with applicable laws, regulations, and internal standards, identifying and addressing any deviations or risks. Prepare and submit timely, comprehensive reports to stakeholders, regulators, and management, providing clear insights and actionable recommendations. Collaborate with cross-functional teams to integrate compliance measures across all business operations, fostering a culture of accountability and transparency. Stay informed on evolving regulatory landscapes and industry best practices to continuously enhance system effectiveness and mitigate potential liabilities.

What We Are Looking For

We are looking for someone who:

Owns and drives initiatives from start to finish, ensuring accountability for outcomes and sustained progress. Demonstrates proactive leadership by taking full responsibility for assigned tasks and driving them to completion with precision and dedication.

Exceeds performance expectations when presented with clear objectives. Demonstrates consistent success in meeting and surpassing established benchmarks. Excelled in settings where measurable goals are defined and progress is actively tracked. Thrives in environments that prioritize accountability and tangible outcomes.

follows through aggressively

Can effectively conduct independent demonstrations and successfully secure business agreements.

Proficiently navigates the complexities of enterprise software sales cycles with strategic insight and adaptability. Demonstrates a keen awareness of the distinct phases, decision-makers, and timelines inherent in high-value software transactions. Leverages deep product knowledge and consultative approaches to align solutions with customer needs while driving toward successful close. Maintains a forward-looking perspective to anticipate challenges and capitalize on opportunities within the sales process.

Demonstrates a strong commitment to execution with a high degree of accountability.

Compensation for this role includes a competitive salary and comprehensive benefits package, designed to attract and retain top talent. Additionally, the position offers performance-based bonuses, retirement savings plans with employer contributions, and generous paid time off. Eligible employees may also benefit from health and wellness programs, professional development opportunities, and flexible work arrangements tailored to individual needs.

We are offering a highly competitive salary that reflects your qualifications and the value you bring to our organization.

We offer a highly competitive commission structure directly aligned with the volume of business successfully closed.

Rewards are contingent upon meeting or exceeding predefined performance metrics and objectives, offering additional compensation for individuals who achieve exceptional results.

Essential qualifications for applicants include a bachelor’s degree in a related field, at least three years of professional experience in a comparable role, and proficiency in industry-standard software tools. Candidates must demonstrate strong analytical and problem-solving skills, exceptional communication abilities, and the capacity to work effectively in a collaborative team environment. Familiarity with project management methodologies and prior leadership experience are highly desirable. Additionally, applicants should possess relevant certifications or completed coursework that aligns with the position’s demands.

Please specify your anticipated gross salary in your application.

Salary expectations must be provided in all applications; submissions lacking this information will not be processed for review.

Shortlisted applicants must complete the following assessment process:

Conduct a hands-on evaluation to measure practical skills and competencies relevant to the role. This assessment will involve real-world tasks or simulations designed to demonstrate proficiency in key areas. Participants should be prepared to apply their knowledge in a controlled environment, showcasing their ability to perform under conditions similar to those they would encounter in the position. The evaluation may include problem-solving exercises, technical demonstrations, or situational judgment scenarios to thoroughly assess capability and readiness.

Conduct thorough background screenings to verify the accuracy of provided information, ensuring compliance with legal and company standards. This process includes reviewing criminal records, employment history, and educational credentials, where applicable. Additionally, perform credit checks for roles requiring financial responsibility, adhering to relevant regulations. Maintain strict confidentiality throughout the process and document findings meticulously for reporting purposes.

Conducts thorough background checks to validate prior employment history and qualifications. Collects and verifies references from former employers, colleagues, or other relevant contacts to confirm candidate credentials. Ensures accuracy and reliability of information provided by applicants. Maintains strict confidentiality throughout the verification process. Adheres to legal and ethical standards governing reference checks. Collaborates closely with hiring managers and HR teams to facilitate seamless verification. Analyzes discrepancies or inconsistencies in candidate-provided details and reports findings accordingly.

Applications may be submitted via email to careers@swizzsoft.com.

Qualifications

BA/BSc/HND

Experience Required

5 years

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