MAIN ACCOUNTABILITIES & WHAT YOU’LL BE DOING
Responsibilities include managing sales activities and cultivating customer relationships to drive revenue growth. You will be responsible for identifying new business opportunities, meeting sales targets, and ensuring customer satisfaction through exceptional service. This role requires a proactive approach to lead generation, client retention, and negotiation with potential clients. Additionally, you will analyze sales data to refine strategies and enhance overall performance. Strong interpersonal and communication skills are essential, along with a customer-centric mindset and the ability to work collaboratively in a team environment.
Oversee customer portfolios to meet defined business objectives, including volume targets, margin optimization, debt management, growth initiatives, and customer service excellence.
Responsibilities include managing the sales portfolio, tracking growth and performance metrics, and leveraging available sales tools to foster business expansion. Additionally, you will develop high-quality, precise account plans tailored to all key customers to maximize strategic opportunities.
Identify and capitalize on evolving market opportunities to expand the customer base and drive business growth.
Leverage existing resources to expand the customer base and market penetration for Bulk LPG.
Craft comprehensive business plans in collaboration with distributors, and conduct periodic evaluations to verify proper execution.
Develop and nurture strong, professional relationships with all customers to ensure their satisfaction and continued engagement.
Market Intelligence and Monitoring: Develop and manage a comprehensive database to track market size, competitors, and their respective market shares. Deliver timely market intelligence reports, including pricing trends, emerging customer opportunities, and competitor developments.
Deliver all offers in strict adherence to the customer promise initiatives outlined in the standard offer book.
Proactively safeguard the company’s market position by systematically renewing all critical customer contracts to mitigate competitive threats.
Oversee credit administration in accordance with established company policies and the defined manual of authorities. Ensure timely debt recovery in line with mutually agreed trading terms while conducting customer credit evaluations as they become due.
Ensure the prompt and timely delivery of all invoices and statements to customers. Address and resolve any invoice disputes in collaboration with customers.
Ensure the establishment and enforcement of company policies and procedures, alongside the implementation of pertinent controls.
Conduct routine equipment inspections at client facilities and promptly recommend or implement corrective measures as needed. Coordinate with the Engineering team to address technical aspects such as tank installations, revalidation, and other pertinent requirements.
Marketing & Supply Chain professionals play a pivotal role in bridging the gap between product development and customer delivery, ensuring seamless operations from market analysis to final distribution. They analyze consumer trends to shape strategic campaigns while optimizing procurement, inventory, and logistics to reduce costs and enhance efficiency. Responsibilities include developing and executing marketing initiatives, managing supplier relationships, forecasting demand, and coordinating cross-functional teams to align business objectives with market demands. Strong analytical, communication, and project management skills are essential, along with proficiency in data-driven decision-making and familiarity with CRM, ERP, and supply chain management tools.
Grow market share within the designated sales territory by executing strategic initiatives. Provide support in organizing and executing LPG customer events planned for the upcoming financial period.
Promote the adoption of alternative payment methods, specifically pre-payments, among small-volume customers and resellers.
Deliver precise sales projections to enhance the Sales and Operations Planning (S&OP) process.
Collaborate closely with distribution teams to facilitate seamless product delivery to customers.
KEY & EXCITING NEW CHALLENGERS
The emergence of new, fast-growing non-traditional LPG marketing firms intensifies competitive pressures, while widespread product dumping into third-party storage facilities further exacerbates market challenges.
Customer expectations continue to evolve, particularly in terms of seeking greater value through increased discounts—a trend fueled by widespread cost-reduction initiatives across various industries, including manufacturing and hospitality.
Credit Management involves ensuring trades adhere to agreed-upon terms while addressing the cash flow requirements of customers.
Consistently pursue excellence in service delivery to surpass customer expectations while maximizing the efficient utilization of company resources.
Delivering results independently with minimal oversight, the position is field-based, requiring self-directed performance and accountability.
Proven expertise in the field is essential, with a minimum of three years of hands-on experience in a related role being highly desirable. Candidates must possess strong analytical abilities, exceptional problem-solving skills, and the capacity to work effectively both independently and within collaborative teams. Proficiency in industry-standard software and tools is required, along with the ability to interpret technical data and generate actionable insights. Excellent communication skills are necessary to convey complex information clearly to stakeholders at all levels. The ideal applicant will demonstrate adaptability, a commitment to continuous learning, and a results-driven mindset to achieve organizational objectives.
Essential:
A Bachelor’s Degree in Engineering, classified at NQF Level 7, is required for this position.
With a minimum of three years of experience in Sales and Marketing, candidates should have demonstrated expertise in driving revenue growth, fostering client relationships, and executing strategic marketing initiatives.
A degree or substantial experience in engineering is highly advantageous for candidates applying to this position.
Business and financial proficiency, encompassing expertise in debt management strategies and commercial insight, is essential for this role.
Accomplished professionals with a demonstrated history of successfully executing Marketing initiatives are encouraged to apply.
Responsible for overseeing and nurturing strategic client relationships, ensuring sustained revenue growth and long-term partnerships. Develops and executes tailored account plans to meet or exceed sales targets while addressing client needs and expectations. Collaborates with cross-functional teams to align solutions with customer objectives and drive value delivery. Analyzes account performance, identifies expansion opportunities, and mitigates risks to maintain high client satisfaction and retention. Requires proven experience in key account management, strong negotiation skills, and the ability to build trust with senior-level stakeholders.
Demonstrated proficiency in key areas including leadership, communication, and problem-solving is essential. Candidates must exhibit strong analytical abilities and adaptability to dynamic environments. Proficiency in industry-specific software and tools is required, along with the capacity to manage multiple priorities effectively. Excellent organizational skills and meticulous attention to detail are crucial for success in this role.
Exceptional skill in executing tasks and producing outcomes autonomously, with minimal oversight, is essential for this role.
With a demonstrated track record in sales, this role requires strong negotiation abilities and effective sales methodologies.
A results-oriented professional who excels in collaborative environments and consistently delivers creative, innovative solutions.
We actively monitor industry developments, competitor activities, and market trends to identify opportunities and mitigate risks. This role requires continuous research and analysis of relevant data to forecast shifts in consumer behavior, pricing strategies, and emerging technologies. By leveraging insights from these observations, we aim to refine our offerings and maintain a competitive edge in the marketplace. The position demands keen attention to detail, strong analytical skills, and the ability to translate complex information into strategic recommendations.
We are seeking a skilled professional to oversee our Customer Relationship Management initiatives, ensuring seamless interactions and fostering long-term client loyalty. In this role, you will be responsible for analyzing customer data, identifying trends, and implementing strategies to enhance satisfaction and retention. Proficiency in CRM software, data analysis tools, and strong communication skills are required, along with the ability to collaborate across departments to align customer-centric goals. Your duties will include managing customer feedback, optimizing engagement processes, and measuring the effectiveness of retention programs to drive business growth.
Qualifications
BA/BSc/HND
Experience Required
3 years
