Responsibilities include overseeing daily operations to ensure efficiency, managing team performance, and implementing strategic initiatives to drive productivity. This role requires coordinating cross-functional projects, fostering collaboration among departments, and maintaining high standards of quality. Additionally, the position involves analyzing data to identify trends, resolving operational challenges, and ensuring compliance with company policies and industry regulations. The ideal candidate will possess strong leadership skills, exceptional problem-solving abilities, and a proactive approach to managing workflows.
Maintain a current and accurate client database, including membership lists and operational guidelines.
Liaising closely with admissions, registration, and billing teams, enforce the client’s operational protocols rigorously at every service point to maintain alignment and compliance.
Deliver updates regarding suspended accounts and revised operational procedures to admissions, registration, and billing personnel.
Review insurance cover limits for both patients and company-funded cases, securing extensions when necessary. In instances where a patient’s bill exceeds the established threshold, promptly seek an interim payment from the relevant corporate entity.
Maintain continuous allocation of incoming receipts at all times.
Diligently oversee patient billing processes and provide clear, timely guidance to patients and their next of kin regarding financial matters.
Responsibilities include collaborating with the billing department to address invoices returned for credit control-related issues and managing those invoices accordingly.
Prepare and distribute monthly statements to clients on a consistent basis.
Ensure timely collection of hospital funds by meeting the established monthly collection targets.
Ensure receipt of documentation that verifies payment for all company-incurred expenses.
Monthly meetings are coordinated with corporate clients to reconcile accounts and present progress updates to the Credit Manager – Corporate.
Promptly address client inquiries while maintaining an organized filing system for correspondence, incorporating bring-forward mechanisms to facilitate timely follow-ups.
Analyze debt collection performance and contribute insights for establishing updated targets.
Prepare and submit daily collection reports as well as a monthly analysis of outstanding receivables to the Corporate Credit Manager within a 120-day timeframe.
Deliver strategic insights to the Credit Manager regarding corporate clients’ perspectives on Hospital services.
Contribute to the department’s quality enhancement projects and submit necessary reports upon request.
Candidates must meet the following essential criteria to be considered for the role: a bachelor’s degree in a relevant field, such as computer science, engineering, or business administration, along with a minimum of three years of professional experience in a related discipline. Proficiency in industry-standard software tools and strong analytical and problem-solving abilities are mandatory. Excellent communication skills, both written and verbal, are required to effectively collaborate with cross-functional teams and stakeholders. Prior experience in project management or leadership roles is highly advantageous. The ideal candidate will demonstrate adaptability, a commitment to continuous learning, and the ability to thrive in a fast-paced environment.
A Bachelor’s degree in Commerce with a specialization in Accounting, Finance, Banking, Business Administration, or a closely related field is required.
The successful candidate must hold a Certified Public Accountant (CPA) certification at the II level or an Association of Chartered Certified Accountants (ARCA) qualification at the II level.
Seeking candidates with a minimum of three years of pertinent professional experience in the field.
Demonstrates exceptional precision and meticulous attention to detail.
Strong leadership abilities and adeptness in negotiation are essential for this role.
Interested candidates who fulfill the specified criteria are invited to submit their applications, including a comprehensive CV, copies of academic certificates, and three professional references—each with their respective telephone numbers and email addresses—via email to hrrecruit@materkenya.com. Applications must be received no later than June 11, 2026.
Qualifications
BA/BSc/HND
Experience Required
3 years
