Oversee a range of critical operational duties, ensuring seamless workflow and adherence to established protocols. Responsibilities include managing daily tasks, coordinating with cross-functional teams, and maintaining compliance with organizational and regulatory standards. Additionally, the role demands meticulous attention to detail, strong problem-solving abilities, and the capacity to prioritize multiple projects efficiently. Candidate must possess prior experience in a similar capacity, exceptional organizational skills, and the ability to work both independently and collaboratively in a fast-paced environment.
Maintain a current client database, ensuring accuracy in membership records and adherence to operational guidelines.
Collaborate with admissions, registration, and billing teams to ensure strict adherence to clients’ operational guidelines across all service points.
Effectively disseminate updates regarding suspended accounts as well as revised operational policies to the admissions, registration, and billing teams.
Review insurance coverage limits for both patients and company-paid individuals, and initiate requests for extensions when necessary. In cases where a patient’s bill exceeds the predefined threshold, coordinate with the relevant corporate entity to solicit interim payments.
Consistently maintain accurate allocations for all received receipts to ensure ongoing compliance with financial procedures.
Diligently oversee patient billing processes and promptly inform patients or their next of kin of any relevant financial matters.
Responsible for coordinating with the billing department to address invoices that have been returned and managing those requiring credit control measures.
Monthly statements are prepared and dispatched to clients on a consistent monthly basis.
Ensure timely collection of hospital funds by meeting the established monthly collection targets.
Secure all necessary documentation to confirm payment for expenses incurred by the company.
Monthly meetings will be arranged with corporate clients to reconcile accounts and provide progress updates to the Credit Manager – Corporate.
Promptly address client inquiries and maintain an organized filing system for correspondence, implementing a bring-forward mechanism to ensure timely follow-ups.
Assess the status of debt collection activities and contribute insights into the establishment of updated targets.
Prepare and submit daily collections reports as well as a monthly analysis of outstanding items within a 120-day timeframe for review by the Credit Manager—Corporate.
Deliver comprehensive, actionable intelligence to the Credit Manager concerning corporate clients’ feedback and views on Hospital services.
Take part in quality enhancement projects across the department and prepare and submit necessary reports as needed.
Candidates must meet the following essential criteria to be considered for this role.
A relevant bachelor’s degree in Commerce with a specialization in Accounting, Finance, Banking, Business Administration, or a closely related discipline is required.
CPA II or ARCA II qualification is required for this position. Candidates should possess either the CPA II or ARCA II certification to be considered for the role.
A minimum of three years of hands-on experience in a relevant field is required.
Demonstrates exceptional precision and meticulous attention to detail in all tasks performed.
Required are strong supervisory abilities and adept negotiation techniques.
Interested candidates who meet the outlined qualifications for this role are encouraged to submit their applications, including a comprehensive CV, copies of academic certificates, and contact details for three referees—with their telephone numbers and email addresses—by 11th June 2026. Please forward all materials to hrrecruit@materkenya.com to ensure timely consideration.
Qualifications
BA/BSc/HND
Experience Required
3 years
