Ensure efficient daily management of office operations, including coordination with staff, clients, and vendors to facilitate seamless workflow. Handle administrative tasks such as scheduling, correspondence, and record-keeping while maintaining organized systems for documentation and data. Oversee facility maintenance, including equipment functionality and workspace cleanliness, to uphold a professional environment. Assist in planning and executing company events or meetings, ensuring logistical requirements are met. Support departmental projects by providing research, preparing reports, and distributing information as needed. Act as a liaison between management and employees, addressing inquiries and relaying critical updates promptly. Maintain strict confidentiality of sensitive company and client information.
Maintain an accurate and current client database, including membership records and operational protocols.
Liaise closely with admissions, registration, and billing teams to ensure clients fully adhere to operational guidelines at every service point, maintaining consistent compliance and alignment with established procedures.
Relay details regarding suspended accounts and revised operational guidelines to admissions, registration, and billing personnel.
Review insurance cover limits for insurance-funded, patient-funded, and company-funded cases, and initiate any necessary extension requests. If a patient bill exceeds the established threshold, promptly seek an interim payment from the relevant corporate entity.
Continuous allocation of received receipts must be maintained at all times to ensure proper processing.
Vigilantly oversee patient billing processes and provide guidance to patients or their authorized representatives.
Collaborating with the billing department to resolve discrepancies arising from returned invoices and managing those related to credit control.
Monthly statements are prepared and dispatched to clients on a regular basis.
Ensure timely collection of hospital funds in accordance with established terms by consistently meeting monthly collection targets.
Secure all company-paid invoices with supporting documentation to validate payment compliance.
Monthly meetings will be coordinated with corporate clients to reconcile accounts and provide progress updates to the Credit Manager – Corporate.
Respond to client inquiries in a timely manner and manage a well-organized filing system for all correspondence, incorporating a bring-forward mechanism to guarantee no follow-up deadlines are missed.
Evaluate current debt collection performance and contribute insights toward establishing new objectives.
Prepare and submit daily collection reports, along with a monthly analysis of outstanding items, to the Credit Manager of the Corporate department within a 120-day timeframe.
Deliver comprehensive and insightful intelligence to the Credit Manager concerning corporate clients’ perspectives on Hospital services.
Engage in strategic quality improvement projects across the department and deliver comprehensive reports upon request.
Bachelor’s degree in Accounting, Finance, or a related field is necessary for this role. A minimum of five years of relevant professional experience is required, along with a strong foundation in financial analysis, reporting, and compliance. Proficiency in ERP systems, advanced Excel skills, and familiarity with GAAP or IFRS standards are essential. Excellent communication abilities, both written and verbal, are required to collaborate effectively with cross-functional teams. Candidates must also demonstrate problem-solving skills, attention to detail, and a commitment to maintaining high ethical standards in all financial practices.
A degree in Commerce with a specialization in Accounting, Finance, Banking, Business Administration, or a closely related discipline is required.
CPA II or ARCA II certification is required for this role.
Requires a minimum of three years of pertinent professional experience.
Maintaining meticulous attention to detail is essential to ensure a high level of accuracy in all tasks.
Excellent supervisory and negotiation competencies are essential for this role, requiring the ability to lead teams effectively and navigate complex discussions with diplomacy.
If you meet the qualifications specified for this role and wish to apply, kindly submit your application along with a comprehensive CV, copies of your academic credentials, and the contact details—including phone numbers and email addresses—of three referees to hrrecruit@materkenya.com by no later than June 11, 2026.
Qualifications
BA/BSc/HND
Experience Required
3 years
