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Home Jobs Nairobi Seasonal Travel Advisor (Contract Position)

Seasonal Travel Advisor (Contract Position)

Safaricom Kenya  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 11 June 2026
Posted June 9, 2026

We are seeking a highly motivated individual to join our team as a [Job Title]. In this role, you will be responsible for [key responsibilities, e.g., managing client accounts, developing strategic plans, overseeing daily operations, etc.]. The ideal candidate will possess a [required education, e.g., Bachelor’s degree in Business Administration, Computer Science, or a related field], along with [X] years of relevant experience in [specific industry or function]. Proficiency in [specific tools, software, or skills, e.g., Microsoft Office Suite, project management software, data analysis tools] is essential, as is a proven ability to [specific soft skills, e.g., collaborate effectively, solve complex problems, communicate clearly]. Strong organizational and time-management skills are required to meet deadlines and prioritize tasks efficiently. The successful candidate will thrive in a dynamic environment, demonstrating adaptability and a commitment to continuous improvement.

The Fleet, Travel and Leases Lead will oversee the strategic development, implementation, and ongoing enhancement of Safaricom’s corporate travel operations. The position is tasked with ensuring cost efficiency, regulatory compliance, and traveler safety while elevating the overall travel experience and advancing business goals. This encompasses comprehensive oversight of both domestic and international travel arrangements, including flight reservations, ground transportation, lodging, MICE (Meetings, Incentives, Conferences, and Exhibitions) coordination, visa procurement, meet-and-assist services, travel-related training programs, and the management of associated travel platforms.

This position delivers specialized guidance on travel policies, processes, and procedures to ensure adherence to service level agreements (SLAs). Responsibilities encompass stakeholder engagement, supplier oversight and performance assessment, travel risk mitigation, operational optimization, and financial stewardship. By applying industry-leading methodologies and leveraging data analytics, the role fosters ongoing enhancements and supports strategic, evidence-based decision-making.

Responsibilities

Ensures compliance with health and safety regulations to maintain a secure and productive work environment. Conducts regular inspections and risk assessments to identify potential hazards. Develops and implements safety policies, procedures, and training programs. Investigates incidents and accidents to determine root causes and prevent recurrence. Monitors workplace conditions to mitigate risks and ensure adherence to legal standards. Collaborates with management and employees to foster a culture of safety awareness and accountability.

Maintain adherence to the company’s code of conduct, policies, and procedures to ensure integrity and accountability in all professional activities.

All employees are expected to consistently uphold safety, health, and wellbeing policies, guidelines, and procedures in every action and decision they make.

Overseeing the strategic planning, coordination, and execution of corporate travel programs is a key responsibility of this role. You will develop and implement travel policies, negotiate with vendors to secure favorable rates, and ensure compliance with company travel guidelines. Additionally, you will monitor travel expenses, analyze cost-saving opportunities, and provide regular reports to stakeholders. Strong negotiation skills, proficiency in travel management systems, and a deep understanding of industry regulations are essential for success in this position. A bachelor’s degree in business, hospitality, or a related field is typically required, along with several years of experience in corporate travel management or a similar role.

Design, execute, and enhance the Safaricom corporate travel policy through ongoing evaluation and refinements to ensure optimal efficiency and compliance.

Guarantee adherence to established internal policies, applicable regulatory mandates, and established audit standards.

Responsibilities include the comprehensive oversight of all aspects of travel management, from initial booking and ticketing through to final reporting and reconciliation.

Responsible for overseeing supplier relationships and contract administration, this role involves negotiating terms, ensuring compliance, and managing performance to optimize procurement outcomes while mitigating risks. Key duties include evaluating supplier capabilities, resolving contract-related issues, and maintaining accurate documentation to support strategic sourcing decisions. The ideal candidate will possess strong analytical skills, experience in contract law or procurement, and the ability to collaborate across departments to align supplier activities with organizational objectives. Proficiency in contract management software and a track record of cost reduction initiatives are highly preferred.

Develop and maintain strategic partnerships with Travel Management Companies (TMCs), airlines, hotels, and other travel service providers to ensure seamless collaboration and service delivery.

Responsibilities include spearheading the procurement of suppliers, conducting thorough evaluations to ensure alignment with organizational objectives, and negotiating contracts to secure the most advantageous terms and conditions.

Oversee vendor performance to ensure adherence to established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

We focus on efficiently managing and optimizing costs to enhance financial performance and sustainability. This role requires a deep understanding of cost structures, budgeting, and financial analysis to identify opportunities for savings and process improvements. Key responsibilities include developing and implementing cost reduction strategies, monitoring expenditures, and ensuring adherence to financial policies. Proficiency in data analysis tools and financial modeling is essential, along with strong communication skills to present findings and recommendations to stakeholders.

Examine travel expenditure to uncover potential areas for cost reduction and efficiency improvements.

Develop and enforce cost management strategies while ensuring that service quality and safety standards remain uncompromised.

Compile regular reports summarizing travel expenditures, expenditure trends, and realized cost savings.

We are seeking a skilled professional to drive and manage stakeholder relationships, ensuring alignment and collaboration across key internal and external parties. The ideal candidate will possess strong interpersonal and communication skills, with a proven ability to influence and negotiate effectively to achieve mutual objectives. Responsibilities include identifying and engaging stakeholders, maintaining open channels of communication, resolving conflicts, and fostering long-term partnerships.

Act as the main liaison for internal stakeholders regarding all travel-related inquiries and concerns.

Offer expert guidance to management regarding strategic travel decisions and operational challenges.

Facilitate consistent business reviews and deliver compelling presentations to stakeholders and vendors.

At this organization, we are committed to upholding the highest standards of risk management, safety protocols, and duty of care obligations. This role requires a proactive approach to identifying potential hazards, implementing robust safety measures, and ensuring compliance with all relevant regulations and policies. The successful candidate will be responsible for developing and maintaining comprehensive risk assessment frameworks, conducting thorough safety audits, and fostering a culture of accountability to mitigate risks and safeguard both personnel and assets. Strong analytical skills, meticulous attention to detail, and the ability to communicate effectively with stakeholders at all levels are essential for this position.

Establish and maintain comprehensive travel risk management frameworks to ensure organizational safety and preparedness.

Develop and manage protocols for emergency travel assistance and crisis intervention systems.

Ensure complete adherence to duty of care responsibilities for every traveler.

We are seeking a proactive individual to enhance and optimize our systems and processes, driving efficiency and effectiveness across the organization. The ideal candidate will identify areas for improvement, implement innovative solutions, and ensure seamless integration of new workflows to support business objectives. Responsibilities include analyzing current processes, recommending data-driven enhancements, and collaborating with cross-functional teams to execute changes. Proficiency in process mapping, workflow automation, and performance metrics is required, along with strong problem-solving skills and a track record of delivering measurable results. The role demands meticulous attention to detail, adaptability to evolving business needs, and the ability to communicate complex ideas clearly to stakeholders at all levels.

Oversee the administration and enhancement of travel management systems, including online booking platforms and expense management tools.

Enhance automation initiatives and streamline processes to optimize efficiency across travel operations.

Facilitate the implementation, enhancement, and integration of support systems to ensure seamless operations and optimal performance.

Collect and interpret data to generate comprehensive reports and actionable insights, facilitating informed decision-making across the organization. Analyze trends, metrics, and performance indicators to identify opportunities for improvement and strategic growth. Develop and maintain dashboards, visualizations, and automated reporting systems to ensure stakeholders have real-time access to critical information. Collaborate with cross-functional teams to align reporting practices with business objectives and enhance data-driven decision-making processes. Ensure accuracy, consistency, and compliance in all reporting activities while adhering to relevant data governance and privacy standards.

Design and oversee dashboards and reports to monitor and evaluate travel performance metrics continuously.

Deliver data-driven insights to facilitate informed decision-making processes.

Seeking a highly motivated individual with proven experience in [specific field/industry, if applicable], a robust understanding of [relevant skills or technologies], and the ability to thrive in a fast-paced environment. The ideal candidate will possess strong analytical and problem-solving skills, exceptional communication abilities, and a commitment to delivering high-quality results. Requirements include [list any required degrees, certifications, licenses, or specific experience]. The role demands proficiency in [mention key tools, software, or methodologies], the capacity to collaborate effectively within cross-functional teams, and a dedication to continuous learning and professional development.

Demonstrated expertise and proficiency in key areas, along with relevant qualifications and hands-on experience in the following domains:

A Bachelor’s degree or diploma in Travel and Tourism, Procurement, Logistics, or a related business field from an accredited institution is required. Candidates holding professional certifications in travel management, procurement, or supply chain will be given preference.

A minimum of five years of professional experience within a Travel Management Company (TMC) or corporate travel setting is required.

Demonstrated expertise in overseeing corporate travel initiatives and optimizing large-scale travel logistics is required.

Achieved measurable cost reductions through strategic supplier negotiations and the effective rollout of travel policies.

Professionals should possess advanced proficiency in computer reservations systems (CRS) and global distribution systems (GDS), along with expertise in e-travel solutions to ensure seamless booking and travel management operations.

Professional fluency in both English and Amharic is essential, with proficiency in additional languages being advantageous.

A proactive, solution-oriented mindset is essential to deliver results promptly and ensure customer satisfaction.

We excel in customer focus, adeptly identifying and addressing the needs of both internal and external customers with responsiveness and precision.

Exceptional ability to communicate and collaborate effectively with colleagues, clients, and stakeholders at all levels.

Stakeholder engagement and relationship-building are essential components of this role, requiring effective communication and collaboration with internal and external partners to align objectives and drive project success. The position demands the ability to identify key stakeholders, assess their interests and influence, and develop tailored strategies to engage them constructively. Additionally, the role involves managing expectations, resolving conflicts, and ensuring transparency to foster trust and accountability throughout all interactions. Strong interpersonal skills, negotiation abilities, and a proactive approach to addressing stakeholder needs are critical for achieving mutually beneficial outcomes.

Demonstrates strong proficiency in Microsoft Office Suite and other software pertinent to Travel Management Services.

Qualifications

BA/BSc/HND , Diploma

Experience Required

5 years

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