We are currently seeking a highly motivated and skilled individual to join our team in the capacity of [Job Title]. The successful candidate will be tasked with overseeing key operational functions, ensuring adherence to company policies, and driving project execution to meet organizational objectives. The role demands a proven track record in [specific industry or field], along with proficiency in [relevant software/tools], strong analytical capabilities, and exceptional communication skills. Responsibilities include collaborating with cross-functional teams, managing stakeholder relationships, and delivering high-quality results within established deadlines. The ideal candidate must possess [X] years of experience in [relevant field], hold a [degree/certification if applicable], and demonstrate adaptability in a fast-paced environment. Additionally, they will be responsible for [specific task or duty], fostering innovation, and contributing to continuous improvement initiatives.
Fairmont the Norfolk hotel delivers exceptional service and immersive, locally inspired experiences in venues of unmatched distinction. As General Cashier, you will embody the brand’s values and represent the property with professionalism across Front Office, Food & Beverage, and all other operational departments. Your role encompasses cash exchange activities and the management of financial remittances, ensuring seamless transactions throughout the organization.
Oversee a comprehensive range of duties encompassing operational and strategic responsibilities, ensuring alignment with organizational objectives. Implement and monitor processes to guarantee efficiency, productivity, and adherence to established policies and industry standards. Conduct regular assessments to identify opportunities for improvement, streamline workflows, and mitigate potential risks. Collaborate with cross-functional teams to foster innovation, drive performance, and achieve departmental and company-wide targets. Maintain meticulous documentation, track key performance indicators, and provide actionable insights to senior leadership to support data-driven decision-making.
Assigned personnel will gather all Front Office Clerks’ and Food & Beverage Clerks’ remittance envelopes from the drop-safe in the presence of a designated witness and cross-check them against the Daily Witness Sheet for accuracy.
You will collaborate with witnesses to tally cash, checks, and credit card vouchers, ensuring their accuracy by cross-referencing them with the remittance report details provided by Front Office Clerks and Food & Beverage Clerks in their computerized records.
Responsibilities include compiling bank deposits for all checks and cash while guaranteeing that cash collections remain undisturbed until deposited.
To consolidate credit card sales vouchers by issuer, reconcile them with the corresponding computer totals, and prepare the documentation for daily banking deposits.
Daily updates and ongoing maintenance of transaction records provided by the Credit Card Company are required, with a focus on monthly compilation and accuracy.
Daily foreign exchange rates must be sourced from banking institutions and subsequently entered into the PMS system for accuracy and consistency.
To process approved petty cash requests from the Cluster Director of Finance and compile a Summary of Disbursements.
Responsibilities include reconciling and balancing the house bank accounts on a regular basis, as well as preparing periodic recapitulations of the financial records.
The incumbent is tasked with compiling the General Cashier’s Daily Report, which entails recording comprehensive cash collections and all additional payments received for subsequent review and finalization by both the Income Auditor and Finance Manager.
To generate cash and foreign exchange control reports as mandated by local regulations.
Cash advances require dual authorization, with approval necessary from both the General Manager and the Director of Finance.
When necessary, provide support for conducting unannounced cash verifications.
Your responsibilities include tracking all drafts submitted for bank clearance, ensuring timely follow-up, and coordinating with the Finance Manager to resolve any pending items.
Possesses a comprehensive understanding and practical ability to oversee, refine, and instruct all operational duties and responsibilities at the designated work location in accordance with established standards.
As an adaptable and versatile professional, you will seamlessly transition between various sub-departments within the Accounting & Finance Department, as well as other hotel departments, as directed by the Finance Manager.
To ensure comprehensive knowledge of all hotel services and amenities provided to guests.
To ensure Front Office Clerks and Food & Beverage Clerks have adequate change available, you will distribute the necessary amount and proactively prepare additional change to accommodate extended weekends or holiday periods.
Front Office Clerks are responsible for seeking reimbursement for any disbursements they have personally covered, commonly referred to as “due backs.”
To ensure the safeguarding and administration of unclaimed wages, maintaining proper custody and support mechanisms is essential. This responsibility involves overseeing the secure handling and accurate tracking of unclaimed wage funds to comply with regulatory requirements and protect the interests of rightful claimants.
To support the development of the Hermetists, we will provide training to equip them with essential skills, including the identification of counterfeit banknotes, verification of checks and credit cards, and other key responsibilities, enabling them to perform their duties with optimal efficiency.
To support the execution of quarterly, semi-annual, and annual inventory assessments for operational equipment.
Perform additional reasonable duties as directed by the Finance Manager.
To liaise with payroll and external service providers regarding local pension withholdings, as well as any additional levies imposed by the hotel or local authorities, ensuring prompt submission for processing.
Accurately and promptly verifying the hotel’s payroll in alignment with established guidelines and procedures ensures compliance and precision in financial reporting.
To ensure accurate documentation and management of Hermetists records, meticulously preparing and maintaining these records to facilitate the calculation of various local fund contributions.
Bachelor’s degree in a relevant field or equivalent work experience is required. Proficiency in industry-standard software and tools is essential. Strong analytical and problem-solving skills are necessary for this role. Excellent communication and teamwork abilities are expected. Prior experience in a similar position is preferred. Attention to detail and a proactive approach are highly valued. Ability to manage multiple tasks and meet deadlines is crucial.
Requires a four-year degree in Finance, Accounting, or a closely related discipline.
A minimum of two years of relevant experience as a cashier, ideally within a hotel or hospitality environment, is required.
Demonstrated expertise in operating computer systems, particularly point-of-sale (POS) software and financial management applications, is essential.
Possesses robust mathematical proficiency and demonstrates meticulous accuracy when managing substantial financial sums.
Demonstrates exceptional precision and meticulousness, coupled with the ability to maintain structured and efficient workflows. Exhibits a high degree of accuracy in all tasks and excels in managing multiple priorities while ensuring thoroughness and consistency.
Demonstrates a strong understanding of financial regulations and cash handling protocols.
Proven ability to deliver exceptional customer service, prioritizing client satisfaction at every interaction, ensuring a positive experience through attentive listening and prompt resolution of inquiries or concerns.
Delivers strong performance under tight deadlines and high-pressure situations with consistent efficiency and reliability.
Proficient in English communication, both written and verbal, is essential.
Possesses a comprehensive understanding of foreign currency exchange operations and mechanisms.
Must demonstrate availability to fulfill diverse work schedules, including weekends and holidays as operational needs dictate.
Exhibits unwavering honesty and reliability when managing financial operations.
Qualifications
BA/BSc/HND
Experience Required
2 years
