Our client within the telecommunications industry is seeking a qualified Zonal Sales Manager to join their team.
Job Purpose
Responsibilities include driving sales and overseeing the distribution of communication products and services—such as airtime, SIM cards, mobile financial services, and devices—targeting resellers and distributors within the designated territory. A key aspect of this role involves identifying and capitalizing on opportunities to optimize sales performance, ensuring maximum efficiency and effectiveness within the assigned region.
Oversee and execute a range of critical duties, ensuring alignment with organizational objectives and industry standards. Develop and implement strategic initiatives to enhance operational efficiency, while maintaining rigorous compliance with established policies and procedures. Collaborate cross-functionally to foster innovation, streamline workflows, and optimize resource allocation. Lead high-impact projects from inception to completion, demonstrating strong leadership in driving team performance and accountability. Monitor key performance indicators to identify trends, mitigate risks, and recommend data-driven solutions for continuous improvement. Serve as a pivotal point of contact for stakeholders, facilitating transparent communication and fostering productive partnerships. Ensure adherence to legal and regulatory requirements while upholding the highest ethical standards in all business activities.
Consistently meet or exceed the assigned Sales (Revenue) targets for the designated Territory, encompassing both Mobile and Mobile Financial Services (MFS) segments.
Drive customer acquisition initiatives to meet and exceed predefined base targets, employing strategic outreach and engagement tactics to expand the market presence effectively.
Execute strategies tailored to channel-specific objectives in alignment with company goals, encompassing ASOS, SOS, and agencies.
Drive territory profitability by implementing site-specific initiatives and strategic programs tailored to meet predefined financial targets.
Lead the strategic development and execution of the people capability initiative, ensuring alignment across all organizational levels, including TDRs, DSO’s, and Commandos.
To uphold customer expectations related to service standards and product expertise, both within our Stores and at our Partners’ locations.
Conduct ongoing competitive analysis and develop strategic response initiatives accordingly.
Compile and deliver reports in accordance with specified schedules and formats.
We are seeking a dynamic professional to ensure the successful completion of all project deliverables assigned to this position. This individual will be responsible for overseeing the execution of tasks, meeting established deadlines, and maintaining high standards of quality throughout each phase of the project. The ideal candidate will possess strong organizational skills, the ability to manage multiple priorities effectively, and a keen attention to detail. Additionally, collaboration with cross-functional teams and adherence to project timelines will be essential to achieving the intended outcomes.
Partner management involves cultivating strong, proactive relationships with channel partners to maximize brand visibility and performance at the local level. This role requires consistent engagement, strategic alignment, and effective collaboration to ensure partners actively promote and represent the brand in their respective markets.
Sales targets include achieving assigned goals for revenue, airtime, gross additions, data, and device sales.
Field agents and partner team management, including Direct Sales Agents (SAS) and Commando units, involves overseeing team performance to ensure alignment with organizational goals and business targets.
Ensuring widespread visibility across partner outlets, trade channels, and the broader market represents a critical responsibility.
Ensuring consistent availability of products and services across designated markets and regions is a key responsibility.
Compiles and submits reports upon request as designated by management or departmental guidelines.
Requirements include a strong academic background and relevant professional experience. A degree in a related field is typically required, along with several years of hands-on experience in a comparable role. Candidates should demonstrate expertise through certifications, advanced training, or a proven track record in the industry. Familiarity with industry standards, best practices, and emerging trends is essential to excel in this position.
A bachelor’s degree in Business, Marketing, or a closely related discipline is required.
Experience
With a minimum of two to three years of hands-on experience in sales and distribution roles within the telecommunications or Fast-Moving Consumer Goods (FMCG) sectors, you possess a proven track record in driving revenue growth and optimizing distribution channels.
Seeking an accomplished professional equipped with a proven track record in [specific competencies, e.g., strategic planning, team leadership, data analysis], this role demands expertise in [additional required skills, e.g., stakeholder management, budget oversight, digital transformation]. The ideal candidate must demonstrate proficiency in [key responsibilities, e.g., implementing scalable solutions, optimizing workflows, fostering cross-functional collaboration]. Strong analytical abilities, exceptional communication skills, and a commitment to delivering measurable results are essential. Familiarity with [industry-specific tools, frameworks, or methodologies, e.g., Agile methodologies, CRM systems, regulatory compliance] is highly preferred. This position offers the opportunity to drive innovation while contributing to [specific company goals or initiatives, e.g., organizational growth, process efficiency, customer satisfaction].
We prioritize a customer-centric approach, ensuring that every interaction and decision is driven by the needs and expectations of our clients. This role demands a strong commitment to delivering exceptional service, actively seeking feedback, and addressing concerns promptly and effectively. You will be responsible for understanding customer requirements, identifying their pain points, and proposing tailored solutions to enhance their experience. Additionally, you will collaborate with cross-functional teams to implement improvements that align with customer satisfaction goals.
Demonstrated ability to persuade stakeholders, resolve conflicts, and secure favorable agreements through tactful dialogue and strategic compromise.
We forge and nurture strategic alliances and collaborative relationships.
Analytical thinking involves evaluating information and data to derive meaningful insights and solve complex problems. This skill requires the ability to break down intricate issues into smaller components, identify patterns, and assess potential outcomes. Professionals with strong analytical thinking can interpret numerical and qualitative data, draw logical conclusions, and make informed decisions. It is essential for roles that demand precision, critical reasoning, and strategic planning, enabling organizations to optimize processes and achieve objectives efficiently.
Duties involve overseeing the sales team, establishing targets, and developing strategies to boost revenue and market share. Responsibilities include monitoring team performance, providing coaching and feedback, and ensuring alignment with company objectives. The role requires strong leadership, analytical skills, and the ability to build client relationships. Candidates must have a proven track record in sales management, with experience in team leadership and strategic planning. Proficiency in CRM systems and data analysis tools is essential for tracking progress and making informed decisions.
Route to market management encompasses the strategic oversight and execution of the pathways through which products and services reach end consumers, ensuring optimal accessibility and efficiency. This role requires a deep understanding of distribution networks, stakeholder relationships, and market dynamics to drive sales growth and enhance customer satisfaction. Key responsibilities include developing and implementing route-to-market strategies, analyzing market trends, managing channel partnerships, and optimizing logistics to meet business objectives. Additionally, the position demands strong analytical skills to evaluate performance metrics, identify opportunities for improvement, and collaborate with cross-functional teams to align distribution efforts with overall company goals.
Demonstrates strong planning and organizational capabilities, ensuring efficient coordination of tasks and resources to meet deadlines and objectives.
As a member of our team, you will report directly to the designated leadership, ensuring transparent communication of progress, challenges, and key developments. Your role involves maintaining clear and consistent updates on project statuses, resource allocation, and any deviations from established plans. You will collaborate closely with stakeholders to provide accurate insights and facilitate informed decision-making, while also documenting and sharing meeting minutes, action items, and follow-up requirements.
Applications are invited from eligible candidates who fulfill the specified qualifications. Interested individuals should submit their application letter, salary expectations, and a comprehensive CV, including a daytime contact number, to jobs1@hcsaffiliatesgroup.com. The email subject line must clearly state “Zonal Sales Manager – TURBO.”
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
