To provide strategic direction and operational oversight, this position is designed to ensure the achievement of key organizational objectives. The successful candidate will be responsible for managing a high-performing team, driving performance, and fostering a culture of accountability and innovation. Essential duties include developing and implementing policies, optimizing processes, and ensuring compliance with industry regulations. Additionally, the role requires collaborating with senior leadership to align business strategies with overarching company goals, while also identifying opportunities for growth and improvement. Strong leadership, analytical, and communication skills are critical, along with a proven track record in a similar managerial capacity.
The QA Associate is responsible for maintaining the quality and dependability of KNOPS IT applications, particularly those integral to financial management systems and aligned with IPSA standards, by implementing thorough testing methodologies that support project success and operational efficiency. This position requires active collaboration with development teams, finance stakeholders, and solution designers to detect and address defects, verify the accuracy of financial data, enhance testing methodologies, and cultivate a quality-focused culture within the IT Group.
Functions / Key Results Expected
We are seeking a skilled Software Testing professional to design, execute, and maintain rigorous testing protocols to ensure the reliability, functionality, and performance of our software products. The ideal candidate will possess proficiency in automated and manual testing methodologies, along with expertise in test case development, bug tracking, and defect resolution. Additionally, they should demonstrate strong analytical skills to identify root causes of issues and collaborate effectively with cross-functional teams to enhance product quality. Familiarity with industry-standard testing tools, such as Selenium, JIRA, or Roadrunner, as well as experience with Agile or DevOps practices, is highly desirable. The role requires meticulous attention to detail and a commitment to delivering high-quality software solutions.
Collaborate closely with Product Managers and Solutions Designers to gain a clear understanding of business objectives and functional specifications essential for developing test cases.
Develop and perform test cases aligned with specified requirements and user stories, ensuring timely and high-quality execution.
Conduct end-user testing in accordance with the specified requirement specifications and user stories.
Examine user stories, use cases, and requirements to assess their validity and feasibility.
Deliver ongoing, constructive feedback—both written and verbal—to members of the development team, business analysts, product owners, and end users, ensuring clarity and conciseness in all communications.
Communicate any identified test schedule discrepancies or potential testing-related risks to the QA Team Lead without delay.
Conduct software testing employing suitable methodologies and assist in ensuring data quality verification.
Leverage artificial intelligence technologies to develop and enhance test plans, scenarios, and associated documentation.
Collaborate with development team members to pinpoint and replicate bugs and errors reported by end users.
Perform end-to-end software testing across multiple levels, including System, Integration, and Regression, for KNOPS IT applications.
Collaborate with development team members and business analysts to define project scope and deliver impartial evaluations.
Serve as a secondary tester, providing support to various functional domains beyond the primary area of responsibility.
Ensure the precision and reliability of financial data by conducting comprehensive end-to-end transaction tracing, verifying the accuracy of general ledger postings, confirming debit and credit balance accuracy, and performing cross-module reconciliation.
Review and conduct tests for month-end, quarter-end, and year-end closing procedures to ensure the integrity and precision of financial statements and management reports.
Ensure the accuracy, completeness, and reliability of audit trails within financial systems, adhering strictly to IPSA requirements and established internal financial control standards.
Review multi-currency transaction flows to validate exchange rate application, rounding protocols, and currency conversion accuracy across all financial modules.
Facilitate financial data migration testing by ensuring the thorough validation of opening balances, historical transaction data, and the precision of cutover procedures.
Evaluate user access controls and segregation of duties (Sod) configurations within financial systems to ensure adherence to financial governance standards and audit mandates.
We develop and implement automated testing solutions and enhance operational processes to drive efficiency and reliability.
Facilitate the deployment and execution of automated software testing frameworks and methodologies to enhance product quality and reliability.
Propose innovative strategies to enhance testing efficiency and streamline root cause analysis processes.
Design and implement testing frameworks capable of accommodating the evolving complexity of KNOPS IT applications, ensuring robust validation and reliability across diverse systems.
Diligently assess software testing processes and procedures to uncover potential risks and identify opportunities for enhancement.
To remain informed about evolving guidelines, policies, and documentation, ensuring a comprehensive grasp of testing methodologies and industry best practices.
We are seeking a skilled professional to oversee and enhance our Knowledge Management practices. The ideal candidate will possess a strong background in organizing, storing, and disseminating critical information across the organization. Responsibilities include developing and maintaining knowledge bases, ensuring data accuracy, and implementing systems that facilitate efficient information retrieval. Additionally, the role requires fostering a culture of knowledge sharing and collaboration among teams through training and support initiatives. Proficiency in relevant software tools and a keen attention to detail are essential for success in this position.
Facilitate knowledge-sharing initiatives within the QA team by documenting and analyzing pertinent successes and failures to enhance collective learning and improvement.
Foster ongoing, productive collaboration across IT’s internal teams by maintaining proactive communication with all IT employees.
Provide support in establishing documented, standardized quality assurance procedures.
We are seeking a highly skilled professional capable of demonstrating expertise in a variety of technical and interpersonal competencies. The ideal candidate will possess strong problem-solving abilities, exceptional communication skills, and a deep understanding of industry-specific tools and methodologies. Proficiency in relevant programming languages, software applications, and analytical techniques is essential, as is the ability to collaborate effectively within cross-functional teams. Responsibilities include analyzing complex data sets, developing innovative solutions, and ensuring alignment with organizational goals. A commitment to continuous learning and adaptability in dynamic environments is required, along with a track record of delivering measurable results.
Professional rewrite:
Familiarity with Agile frameworks, financial system environments, regression testing techniques, comprehensive software testing methodologies, automated test solutions, and structured test case development is required.
We seek candidates possessing a robust blend of technical acumen and interpersonal finesse, with the ability to adapt seamlessly to evolving challenges and collaborative environments. The ideal applicant will exhibit strong analytical reasoning, meticulous attention to detail, and exceptional problem-solving capabilities. Proven leadership experience, coupled with a track record of driving results through effective delegation and team motivation, is essential. Additionally, proficiency in [specific tools/technologies] and a commitment to continuous professional development are required. This role demands a dynamic professional capable of balancing strategic vision with operational execution while maintaining alignment with organizational objectives.
Demonstrates unwavering respect for all individuals, responding thoughtfully to diverse perspectives while fostering an inclusive environment. Consistently adheres to organizational values and ethical standards, maintaining a reputation built on trust and integrity. Serves as a proactive advocate for diversity and inclusion, setting a positive example for others to follow.
Serves as an exemplary professional, fostering a collaborative and supportive team environment. Encourages the growth and development of colleagues through active engagement and mentorship. For those in leadership roles: Exemplifies strong leadership, guiding and motivating team members to achieve their objectives by adapting leadership approaches as needed to drive success.
Demonstrates a clear comprehension of how their role influences all partners, consistently prioritizing the end beneficiary in all actions. Cultivates and sustains robust external relationships while serving as a capable and reliable collaborator for others, as applicable to the position.
Efficiently devises and implements a well-defined strategy, whether independently or collaboratively, to achieve established objectives. Ensures the successful completion of all tasks by prioritizing quality across every aspect of the process. Proactively identifies opportunities and acts decisively to leverage them. Recognizes that strategic resource management is essential to enhancing our positive influence on beneficiaries.
Adapts readily to evolving conditions and maintains flexibility within a dynamic setting. Adjusts strategies and methods to align with shifting demands or objectives, demonstrating agility and responsiveness. Evaluates experiences to refine personal conduct and enhance effectiveness. Delivers reliable performance, particularly in high-pressure situations. Actively seeks opportunities for ongoing enhancement and refinement.
Analyzes data and potential solutions to arrive at reasoned, practical decisions, maintaining an objective and logical perspective while carefully assessing risks. Leverages innovative thinking and creative strategies to effectively resolve challenges.
Expresses thoughts or information with clarity, brevity, and transparency, ensuring consideration for others’ emotions and needs. Demonstrates active listening while proactively disseminating expertise. Resolves conflicts adeptly by addressing differing viewpoints and identifying shared solutions.
A bachelor’s degree in a relevant field is required for this position. Candidates must possess a minimum of five years of professional experience in a related industry. Proficiency in specific software tools and technologies is essential. Strong analytical and problem-solving skills are necessary to succeed in this role. Excellent communication and teamwork abilities are also required. Additionally, the candidate should demonstrate leadership qualities and the capacity to manage multiple projects simultaneously.
Required
You must have completed secondary school (or hold an equivalent qualification) and possess a minimum of six years of proven experience in a related field to be considered for this position.
A bachelor’s degree, or equivalent qualification, preferably in Computer Science or Information Technology, along with a minimum of two years of pertinent professional experience, is required.
A valid Quality Assurance Testing Certification is mandatory.
Desired
Seeking candidates with a proven track record of relevant professional experience, demonstrated through at least [X] years in a comparable role within [industry/field]. Proficiency in [specific skills or tools] is mandatory, along with a strong understanding of [key concepts or methodologies]. Ideal applicants will possess exceptional problem-solving abilities, effective communication skills, and the capacity to thrive in a dynamic, fast-paced environment. A commitment to continuous learning and adaptability to evolving industry standards is essential. Prior experience in [specific task or responsibility] is highly preferred but not required.
Required
A minimum of six years of hands-on experience in software and web-based testing within the software industry is essential, with the option of secondary education as a qualification. Alternatively, candidates must possess a Bachelor’s or University Degree along with at least two years of relevant experience in software and web-based testing.
Proficiency in various testing methodologies and frameworks is essential.
Proficiency in test automation and SQL is essential for this role.
Highly proficient in crafting meticulously detailed test cases, executing comprehensive end-user evaluations, maintaining thorough documentation, and effectively conveying test outcomes is essential.
Proficiency in Generative AI tools—such as Claude, Gemini, or Copilot—or a keen desire to leverage them for test case generation and execution is essential.
Solid expertise in testing financial management or ERP systems—such as Oracle, SAP, or comparable platforms—within Finance, Accounting, or Public Sector environments is essential.
A solid grasp of fundamental accounting concepts—such as double-entry bookkeeping, the chart of accounts, general ledger structure, and period-end close cycles—is essential.
Desired
Individuals should possess prior experience with Payroll, Human Resources, or Project Management modules.
Proven expertise in conducting comprehensive financial transaction tracing and reconciliation processes spanning interconnected modules, including Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets.
Proficiency in audit trail stipulations, segregation of duties (Sod) protocols, and financial internal controls within ERP systems is essential.
Proficiency in IPSA (International Public Sector Accounting Standards) or comparable public sector financial reporting frameworks is essential.
Proficiency in handling diverse testing and project complexities, coupled with a solid grasp of various software methodologies and frameworks—including Waterfall, Agile, and Prince2—is essential.
Proven track record of collaborating within international organizational settings, with demonstrated expertise in navigating cross-cultural environments and aligning with global frameworks. Familiarity with the operational dynamics, governance structures, and programmatic priorities of such entities is essential. Strong ability to work across diverse teams, adapt to varying regulatory landscapes, and contribute to initiatives that span multiple regions or nations. Prior engagement in policy development, technical cooperation, or multi-stakeholder projects within international bodies is highly advantageous.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
2 - 6 years
