Job Duties and Responsibilities
Developing and enhancing the capabilities of the Human Resources (HR) department is essential to ensure operational excellence and strategic alignment with organizational goals. This initiative focuses on optimizing HR processes, fostering talent management, and implementing robust frameworks to support workforce productivity and engagement. Key responsibilities include evaluating current HR practices, identifying areas for improvement, and deploying innovative solutions to elevate departmental performance. The role demands a deep understanding of HR best practices, strong analytical skills, and the ability to drive continuous development initiatives that align with evolving business needs.
Supply strategic HR direction throughout the Region while ensuring HR initiatives are consistently aligned with global HR strategies, standards, and frameworks.
Develop and reinforce a unified HR framework designed to effectively support Regional Office and Country/Cluster Delegations.
Oversee and lead Regional HR teams, focusing on optimal resource allocation and the consistent delivery of exceptional HR services.
Offer guidance and leadership to HR Officers and designated HR focal points across various sites, while delivering technical oversight and capacity development assistance.
Serve as a pivotal intermediary between HRMD Geneva and the Region, fostering seamless execution of global HR initiatives, reforms, and strategic priorities.
Facilitate the execution and deployment of HR transformation projects and organizational change strategies.
Deliver strategic HR guidance to senior executives and operational managers on intricate HR-related issues.
Enhance the HR function by providing coaching, mentoring, and structured development opportunities for HR teams throughout the Region.
Facilitate collaboration and exchange of expertise among HR networks both internally and throughout the broader humanitarian community.
Deliver specialized HR technical assistance during critical emergency operations, such as rapid-scale deployments and urgent crisis response staffing initiatives.
Enhance the capabilities of HR teams to effectively manage emergencies and ensure their preparedness for rapid response situations.
Cultivate and sustain robust inter-agency human resources networks dedicated to exchanging leading practices, policies, and advancements in HR management.
We are responsible for identifying and evaluating qualified candidates to fill open positions within the organization. This involves sourcing potential applicants through various channels, conducting interviews, and assessing their qualifications to ensure the best fit for each role. Additionally, we manage the entire hiring process, from job posting to onboarding, while maintaining compliance with employment laws and company policies.
Spearhead regional workforce planning initiatives, develop precise staffing forecasts, and implement comprehensive talent acquisition strategies for both domestic and international roles.
Facilitate the harmonization of recruitment strategies with global HR objectives, diversity goals, and organizational workforce planning frameworks to ensure cohesive and strategic talent acquisition practices.
Responsible for managing the entire recruitment and selection lifecycle, encompassing job analysis, talent sourcing, candidate shortlisting, conducting interviews, and final selection decisions.
Oversee the creation, examination, and quality control of job descriptions and all recruitment-related documentation.
Manage and supervise background verification procedures, encompassing reference assessments and adherence to misconduct disclosure mandates.
Ensure strict compliance with safeguarding protocols and ethical recruitment principles throughout every stage of the hiring process.
Collaborate with global HR classification teams to assist in the classification and grading of national staff positions.
Offer expert recommendations to enhance diversity, equity, and inclusion objectives throughout recruitment workflows.
Collaborate with HR emergency teams to manage emergency recruitment initiatives and facilitate swift deployment of personnel as required.
Create and refine recruitment tools, templates, and systems with the goal of boosting operational efficiency and ensuring uniformity across processes.
Manage onboarding and induction initiatives to facilitate the seamless integration of new employees into the organization while fostering alignment with its core values.
We are seeking a dedicated Staff Development professional to enhance employee skills and drive organizational growth through targeted training initiatives. In this role, you will design, implement, and evaluate comprehensive development programs tailored to employee needs and company objectives. Key responsibilities include identifying skill gaps, facilitating workshops, and measuring program effectiveness to ensure continuous improvement. The ideal candidate will possess strong communication skills, experience in instructional design, and a proven ability to engage diverse teams. A background in human resources or education is preferred, along with proficiency in learning management systems and assessment tools. Your contributions will foster a culture of lifelong learning and support the company’s long-term success.
Develop, manage, and lead comprehensive onboarding, induction, and orientation programs tailored for new hires.
Assess organizational learning requirements and design customized training and development initiatives to address those needs.
Provide guidance to managers and employees regarding career advancement options, available learning initiatives, and strategies for enhancing performance through structured improvement plans.
Oversee and assess staff training engagement, completion metrics, and the impact of educational initiatives to ensure optimal learning outcomes and professional development.
Enhance leadership and management development programs in alignment with organizational objectives and internationally recognized frameworks.
Foster an environment characterized by ongoing learning, career growth, and collaborative knowledge exchange.
Partner with occupational health and staff wellbeing departments to develop and execute wellness and psychological support initiatives.
Develop the expertise of managers and HR professionals to effectively manage intricate employee development and performance challenges.
Facilitate the execution of regional learning and leadership capability development initiatives, ensuring alignment with global HR strategies.
Compensation and benefits are structured to recognize contributions and promote long-term engagement, offering a competitive salary alongside comprehensive health coverage, retirement savings plans, and additional perks designed to support both personal and professional fulfillment.
Responsible for directing the development, execution, and management of compensation and benefits frameworks specifically for locally hired employees.
Develop and maintain compensation frameworks that are both competitive and equitable, ensuring full alignment with internal policies and prevailing market benchmarks.
Perform comprehensive salary benchmarking studies and conduct detailed compensation analyses spanning multiple countries within the Region.
Offer expert technical advice to support the design, implementation, and ongoing refinement of compensation structures and benefits frameworks.
Ensure adherence to statutory labor requirements and national employment regulations across all relevant jurisdictions.
Assist Country and Cluster Delegations with the interpretation and application of remuneration policies and frameworks.
Conduct ongoing assessments of compensation methodologies to identify and address any disparities, implementing corrective measures as needed to uphold fair pay standards.
Provide strategic guidance to leadership regarding compensation and benefits frameworks that enhance the organization’s ability to attract, retain, and motivate top talent.
We are seeking a professional to oversee the development, implementation, and maintenance of human resources policies and procedures. The ideal candidate will ensure compliance with legal and regulatory standards while aligning HR practices with organizational goals. Responsibilities include drafting and updating HR policies, conducting training sessions, and managing employee handbooks. Additionally, the role involves collaborating with legal teams to mitigate risks and address policy-related inquiries. Proficiency in HR policy frameworks and strong communication skills are essential, along with experience in policy implementation and change management.
Interpret, implement, and uphold uniform adherence to HR policies, procedures, and staff regulations throughout the Region.
Facilitate the alignment and consistent evaluation of staff regulations applicable to locally recruited personnel.
Serve as the primary regional authority overseeing HR compliance, ensuring adherence to safeguarding protocols and maintaining workplace conduct standards.
Oversee the proper enforcement of the Staff Code of Conduct and associated ethical guidelines to uphold organizational integrity.
Facilitate the enhancement and upkeep of systems dedicated to employee wellbeing, health, and psychological support.
Handle all HR contracts, maintain accurate documentation, and ensure adherence to HR procedural compliance throughout all organizational processes.
Perform initial evaluations and analyses of HR-related matters, such as instances of misconduct, employee grievances, and workplace-related concerns.
Complex or high-risk cases must be escalated to HRMD Geneva following established procedures.
Maintain strict confidentiality, precision, and thorough documentation throughout all HR case management procedures.
Collaborate with regional stakeholders to ensure timely dissemination of HR policy updates and procedural modifications.
Educate all employees and associates on the principles of safeguarding, child protection, and workplace ethics to foster a culture of awareness and compliance.
Oversee the development, implementation, and monitoring of performance and data management systems to ensure organizational efficiency and compliance with industry standards. Analyze data trends to identify opportunities for improvement and recommend strategic enhancements. Collaborate with cross-functional teams to integrate data-driven solutions, optimize reporting processes, and maintain data integrity. Ensure adherence to regulatory requirements and data security protocols while fostering a culture of accountability and continuous improvement.
Develop and oversee regional human resources performance metrics in alignment with global HR key performance indicators.
Ensure precise, punctual, and comprehensive management and reporting of HR data throughout the designated Region.
As the authoritative repository for HR data, ensure timely and accurate submission to centralized HR systems, maintaining integrity as the definitive source of truth.
Perform workforce analytics to facilitate data-driven strategic decision-making and enhance organizational planning.
Compile comprehensive HR reports, interactive dashboards, and narrative analyses that highlight workforce trends, diversity metrics, and talent performance indicators.
Provide guidance to managers regarding performance management systems, encompassing the establishment of objectives, conducting appraisal processes, and implementing performance improvement strategies.
Assist in addressing underperformance, resolving disciplinary matters, and managing employee relations cases effectively.
Maintain rigorous adherence to HR data protection, confidentiality, and governance protocols to safeguard sensitive information and ensure regulatory compliance.
Technical support is provided to National Societies, ensuring they receive expert assistance in addressing challenges related to their operational and programmatic needs. This role involves offering guidance on best practices, facilitating capacity-building initiatives, and delivering tailored solutions to enhance efficiency and effectiveness. Collaborating closely with stakeholders, the position requires strong problem-solving abilities, in-depth technical knowledge, and a commitment to fostering sustainable development within the network.
Deliver specialized HR technical guidance and advisory services to National Societies across the Region as needed.
Facilitate and enhance HR capacity-building efforts for National Societies in partnership with key coordination units to strengthen organizational capabilities.
Enhance the robustness of HR systems, policies, and procedures within collaborating organizations by actively participating in their development and refinement.
The position involves overseeing case and complaints management, ensuring all inquiries are addressed promptly and thoroughly. Responsibilities include investigating issues, documenting details, and collaborating with relevant teams to resolve matters efficiently. The role requires strong analytical skills, attention to detail, and the ability to manage multiple priorities under deadlines. Proficiency in case management systems and excellent communication skills are essential for success in this position.
Act as the primary regional authority for handling HR case management, addressing employee relations concerns, and resolving workplace conflicts.
Handle complaints and allegations with the utmost confidentiality and professionalism, evaluating and processing each case as it arises.
Promptly elevate and resolve cases in strict adherence to established HR protocols and policies to maintain operational efficiency and compliance.
Ensure meticulous documentation and case records are maintained in strict adherence to organizational standards and protocols.
Collaborate with relevant investigative and oversight entities as needed to ensure effective coordination and alignment of efforts.
Conducts a variety of additional duties as assigned to support team objectives and operational efficiency. Handles supplementary tasks that contribute to departmental goals and project completion. Performs miscellaneous assignments that align with organizational needs and strategic priorities. Undertakes ancillary responsibilities to ensure comprehensive workflow integration and seamless collaboration across teams.
Deliver temporary surge assistance to other regions, HRMD Geneva, or designated organizational initiatives as needed.
Engage in critical emergency response staffing, deployment operations, and initiatives aimed at organizational transition.
Perform various other HR-related responsibilities as dictated by organizational requirements and strategic priorities.
A key role in fostering and sustaining an elite, globally integrated HR function is required.
Maintain unwavering integrity, confidentiality, professionalism, and ethical standards at all times.
Play an integral role in advancing the organization’s global HR strategic goals and aligning them with key organizational priorities.
Facilitate cohesive collaboration, foster the exchange of expertise, and ensure alignment among global HR teams are essential responsibilities.
Cultivate an environment that champions innovation, ongoing enhancement, and exceptional performance across all HR operations.
Support surge planning, emergency preparedness initiatives, and operational readiness within the HR function.
Serve as an exemplar of leadership, accountability, and service excellence within the HR department.
A bachelor’s degree in a relevant field such as engineering, computer science, or business administration is required for this role. In addition to formal education, candidates must possess at least three years of hands-on experience in a related industry. Proficiency in project management software and advanced Excel skills are essential. Strong analytical and problem-solving abilities are also crucial for success in this position.
A Master’s Degree (or equivalent) in Human Resource Management, Business Administration, Organizational Development, or a closely related discipline is required.
A degree or certification in Human Resources is essential.
A Project Management certification will be highly beneficial.
Seeking a candidate with a proven track record in the relevant field, evidenced by hands-on experience. The ideal applicant will possess a minimum of [X years] in [specific industry/function], along with expertise in [key skills or tools]. Familiarity with [specific processes, methodologies, or regulations] is required. Additionally, the role demands strong problem-solving abilities, exceptional communication skills, and the capacity to work collaboratively in a dynamic environment.
Minimum of eight years of progressive human resources management experience in a multicultural setting is required.
A minimum of five years of professional experience in Organizational Development or Change Management is required.
With a minimum of five years of expertise in recruitment, talent management, or HR business partnering, you will bring a wealth of knowledge to this role.
Demonstrated success collaborating within international organizations, nongovernmental organizations, or diverse multicultural settings is essential.
Proven expertise in applying labor laws across various legal jurisdictions.
Demonstrated expertise in implementing safeguarding measures, preventing misconduct, and upholding workplace ethics frameworks is required.
Proven ability to lead and coordinate teams across multiple locations and time zones effectively.
Proficiency in emergency response or field operations is highly beneficial.
Proficiency in collaborating across diverse geographical regions is highly advantageous.
Demonstrates a strong foundation of relevant expertise, technical proficiencies, and essential interpersonal abilities to perform job duties effectively. Exhibits proficiency in specific tools, methodologies, or frameworks pertinent to the role. Displays a commitment to continuous learning and adaptability in response to evolving industry standards. Maintains a high level of professionalism and ethical conduct in all interactions. Ensures alignment with organizational objectives while fostering collaboration across teams. Prioritizes problem-solving and critical-thinking skills to address challenges methodically.
Exceptional expertise in strategic leadership and human resources management is required.
Proven ability to coach, mentor, and develop individuals effectively, fostering both personal and professional growth.
Proven expertise in cultivating and maintaining key stakeholder relationships through effective engagement strategies.
Proven expertise in resolving conflicts, negotiating solutions, and mediating disputes effectively.
Demonstrates exceptional proficiency in analytical thinking, strategic planning, and systematic organization.
Maintains the highest standards of integrity, confidentiality, and professional judgment.
Possesses a robust comprehension of HR systems and demonstrates proficiency in leveraging data to inform strategic decisions.
Possesses exceptional proficiency in both written and verbal communication.
Proven capability to thrive in diverse, multicultural, and multifaceted professional settings.
We are seeking a highly proficient professional fluent in a diverse range of languages, with fluency in at least three languages, including English, being essential. The ideal candidate must demonstrate exceptional communication skills, both written and verbal, in these languages to effectively engage with clients, stakeholders, and internal teams across international borders. Additionally, the position requires a strong cultural awareness and sensitivity to adapt messaging appropriately for different regions and audiences.
Fluent proficiency in both written and spoken English is essential.
Proficiency in French is a prerequisite for this position.
Proficiency in Spanish or Arabic is advantageous for this role.
Qualifications
MBA/MSc/MA , Professional Certificate
Experience Required
8 years
