Oversee a range of critical duties encompassing strategic planning, team leadership, and operational execution to ensure organizational objectives are achieved efficiently. Develop and implement policies, procedures, and performance metrics to enhance productivity and maintain compliance with industry standards. Collaborate with cross-functional teams to align resources, streamline workflows, and drive continuous improvement initiatives. Monitor key performance indicators, analyze trends, and present data-driven insights to senior management to inform decision-making. Foster a culture of accountability, innovation, and professional development while ensuring adherence to company values and regulatory requirements.
Oversee and manage the administrative functions and operations of the office to ensure a productive, secure, and supportive work environment throughout the Head Office and all branch locations.
Oversee and maintain lease documentation for all branch locations and company-owned properties.
Responsible for overseeing and preserving company assets continuously, ensuring accurate and up-to-date documentation of all such items.
Ensure the implementation and maintenance of an organized filing system for the department.
Overseeing and refreshing office inventory, furniture, and equipment in coordination with the finance team ensures accurate tracking and efficient resource allocation.
Ensure timely payment of all utility bills to prevent any service disruptions at both headquarters and branch locations.
The responsibility involves maintaining sufficient office supplies at both the head office and branch locations.
Verifying that all permits and other necessary compliance documents remain current at all times.
Supervise a diverse range of service providers and uphold the highest standards of service excellence throughout all operations.
Collaborate with various departments to guarantee the completion of all administrative tasks.
Oversee utility expenditures by verifying and processing invoices to ensure they are submitted for approval and payment within the designated timeframe.
Manage and distribute essential branch and tenant documentation, including lease agreements, compliance records, invoices, and receipts, as required.
Maintain accurate and up-to-date records of store inventory to ensure proper management at all times.
Oversee the organization and upkeep of lease and contract documentation within the property management department.
Oversee the property maintenance work order register and support the creation of status reports detailing the progress of ongoing work orders.
Handle tenant, staff, and branch inquiries or grievances promptly and professionally to ensure resolution and maintain positive relationships.
Effectively generate and deliver reports punctually, while also crafting presentations at the discretion of the department head.
A Bachelor’s degree in Computer Science, Information Technology, or a related field is essential, complemented by a minimum of three years of experience in software development or IT infrastructure. Familiarity with programming languages such as Java, Python, or C++ is necessary, along with expertise in database management and cloud computing platforms. Strong problem-solving skills and the ability to work collaboratively in a team environment are also required. Additionally, the role demands excellent communication skills for effective interaction with stakeholders and clients.
A Bachelor’s degree in either Land Economics or Real Estate Management is required.
One year of minimum professional experience is required in property management, specifically within a fast-paced, client-focused setting.
A Bachelor’s degree in a relevant field, along with at least three years of professional experience, is required. Proficiency in Microsoft Office Suite, particularly Excel, is essential. Strong analytical and problem-solving capabilities, along with excellent verbal and written communication skills, are necessary. The ability to work independently and collaboratively in a team environment is expected. Candidates must demonstrate attention to detail and a commitment to meeting deadlines.
Possesses a solid understanding of office management protocols and foundational accounting concepts.
Skilled in utilizing the Microsoft Office suite with expertise in its core applications.
Proven ability to manage multiple tasks efficiently, maintain meticulous attention to detail, and prioritize responsibilities effectively in fast-paced environments. Strong aptitude for coordinating schedules, resources, and workflows to ensure seamless operations and timely project completion. Demonstrated proficiency in using organizational tools and systems to streamline processes and enhance productivity.
Highly proficient in conveying ideas clearly and effectively, both verbally and in writing, with a strong ability to adapt communication style to diverse audiences.
Seeking an individual who thrives in collaborative environments while prioritizing exceptional client service.
Demonstrates strong judgment and ensures the strict protection of sensitive information.
Capable of managing diverse tasks and assignments concurrently with efficiency and precision.
Interested applicants are advised to submit their CV, cover letter, and current compensation details to hr_recruitment@madison.co.ke by June 17, 2026, with the role specified in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
1 year
