Job Summary
You will offer operational support throughout the underwriting lifecycle, serving as the primary liaison between the underwriting team and customers to ensure seamless end-to-end service delivery. Maintaining a strong proficiency with key stakeholders is essential to meet performance targets and uphold all established governance and control standards throughout the process.
Job Description
To ensure timely renewal notifications, dispatch renewal notices with the necessary terms 60 days prior to the renewal deadline.
Policy document issuance must be completed within the specified turnaround time. Documents should be produced accurately and efficiently, ensuring adherence to all regulatory and procedural standards. Timely delivery is essential to meet organizational and client expectations.
Provide the claims department with all necessary documents and details promptly to facilitate efficient processing.
Review and oversee significant quotes to ensure accuracy and adherence to company standards. This includes evaluating pricing proposals, validating cost estimates, and confirming compliance with organizational policies and market conditions. Additionally, the role may involve negotiating terms, resolving discrepancies, and providing final approval before issuance.
Diligently maintain current client relationships to preserve account stability and continuity.
Provide support to credit management functions by monitoring accounts receivable, ensuring timely collections, and resolving payment discrepancies. Collaborate with sales and customer service teams to verify customer creditworthiness, assess risk levels, and implement appropriate credit policies. Maintain accurate records of credit transactions, prepare aging reports, and escalate overdue accounts for follow-up. Handle customer inquiries regarding billing and payment terms professionally, documenting all interactions in the system. Ensure compliance with company credit policies and regulatory requirements while optimizing cash flow and minimizing bad debt exposure.
Responsible for managing the retention portfolio in alignment with the organization’s strategic objectives.
By identifying potential risks and evaluating their impact, we aim to minimize losses through strategic analysis and the development of tailored policy recommendations.
Evaluating potential portfolio risks arising from clients’ operational practices, conducting underwriting assessments, or identifying exposure to fraudulent activities.
Collaborating with internal stakeholders to develop and execute marketing strategies, ensuring alignment with market penetration and business growth goals.
Responsibilities include conducting thorough evaluations of new and renewal business submissions to ensure comprehensive assessment before determining acceptance or denial of the application.
Address escalated customer concerns in a timely and proactive manner to ensure resolution.
Through strategic partnerships and collaborative initiatives with diverse distribution channels, insurance brokers, agents, and bancassurance providers, the role focuses on expanding service accessibility and extending client reach to drive sustainable growth.
We collaborate with clients, agents, and brokers to finalize terms of coverage, pricing, and service delivery through structured discussions.
Analyzing renewal rates both collectively and individually by leveraging customers’ background, industry-specific data, and demographic details to derive actionable insights.
Offering comprehensive support to facilitate the meticulous review, systematic classification, and accurate rating of applications.
Providing courteous and prompt assistance to customers, we adeptly navigate and resolve challenging scenarios with professionalism and confidence.
Candidates must possess a Bachelor’s degree or higher in a relevant field, accompanied by a minimum of three years of professional experience in a closely aligned industry. Prior roles should demonstrate proficiency in key responsibilities pertinent to the position, ensuring a strong foundation for immediate contribution. Additionally, relevant certifications or specialized training may be required, depending on the specific demands of the role.
A bachelor’s degree in insurance or a business-related field is required for this position.
We are seeking a highly motivated individual to advance our Insurance Professional Qualification program, driving forward its development and ensuring its alignment with evolving industry standards. This role requires a deep understanding of insurance principles, regulations, and best practices, along with the ability to create and refine educational materials that effectively prepare professionals for certification. The ideal candidate will possess strong instructional design skills, exceptional communication abilities, and a proven track record in curriculum development. Responsibilities include collaborating with subject-matter experts, updating training modules to reflect regulatory changes, and assessing the program’s effectiveness through continuous feedback and evaluation metrics.
Rewrite:
We require a minimum of three years of hands-on underwriting experience.
Candidates must hold a relevant academic degree as stipulated by the hiring institution. Essential qualifications include an advanced diploma or higher in a field pertinent to the position. Prior to teaching or professional experience in the sector may be required. Strong communication abilities, both written and verbal, are mandatory. Proficiency in relevant software and tools is advantageous. Responsibilities encompass curriculum development, student assessment, and fostering an inclusive learning environment. The role demands meticulous planning, adaptability, and a commitment to continuous professional growth.
Holders of a Further Education and Training Certificate (ETC) in Business, Commerce, and Management Studies are required.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
3 years
