Job Summary
To facilitate operational support within the underwriting processes, this role will serve as the primary liaison between the underwriting team and customers, ensuring seamless end-to-end service delivery. The position requires a consistent commitment to maintaining a high level of expertise with stakeholders to achieve desired outcomes while adhering to established governance and control standards throughout the process.
We are seeking a highly motivated individual to join our team as a [Job Title], responsible for [primary responsibility]. The ideal candidate will possess [X years] of experience in [specific field/industry], along with a proven ability to [key skill or competency]. Strong proficiency in [specific software, tool, or technical skill] is required, and the ability to [another key skill] is highly desirable. The role involves [specific task or duty], ensuring [specific outcome or goal]. Additionally, the position demands excellent communication skills to collaborate effectively with [team/department/colleagues]. Responsibilities include [specific responsibility], [another responsibility], and [final responsibility], with a focus on [key objective or priority]. The successful candidate will report to [supervisor/manager title] and work closely with [relevant stakeholders or departments].
To ensure timely renewal notifications, issue renewal notices with suitable terms 60 days prior to the renewal deadline.
Policy documents must be issued within the designated turnaround time.
Provide the claims department with all necessary documents and information promptly to support their operations.
The professional is responsible for reviewing and overseeing significant quotations, ensuring they align with company standards and policies before final approval. Additionally, they will handle the ongoing management of these quotations to maintain accuracy, compliance, and efficiency throughout the process.
Maintain strong relationships with current accounts to foster long-term retention and minimize turnover.
Provide support to the credit control department by performing administrative tasks, monitoring accounts receivable, and ensuring timely collections. Collaborate with team members to review credit applications, verify financial data, and maintain accurate records. Assist in identifying overdue accounts, initiating follow-up actions, and escalating unresolved discrepancies to senior staff.
Managing the retention portfolio in alignment with the overarching business strategy ensures cohesive and effective retention initiatives.
By evaluating potential risks, conducting thorough assessments, and proposing strategic policy solutions, the successful candidate will effectively mitigate losses. This role involves identifying vulnerabilities, analyzing data to forecast potential threats, and developing actionable recommendations to strengthen risk management frameworks.
Conducting thorough assessments of potential portfolio risks stemming from clients’ operational practices, underwriting procedures, or indications of fraudulent activity.
Collaborating with cross-functional teams to develop and execute marketing initiatives, ensuring alignment with market penetration and business growth objectives.
Evaluating new or renewal business proposals with thorough analysis to determine appropriate decisions regarding acceptance or denial.
Address escalated customer issues proactively to ensure timely resolution and maintain high levels of satisfaction.
Driving expansion by fostering strategic partnerships with diverse distribution networks, including insurance brokers, agents, and bancassurance channels, while improving service accessibility and broadening client outreach.
Engaging with clients, agents, and brokers to discuss and finalize terms related to coverage, pricing, and service delivery.
Analyzing renewal rates for both groups and individuals, leveraging customers’ background, industry, and demographic data, to derive actionable insights.
Delivering expert support to facilitate the thorough review, categorization, and evaluation of applications.
Providing courteous and prompt assistance to customers, effectively managing difficult scenarios with professionalism and poise.
Education and Experience Required: A bachelor’s degree in a relevant field, such as computer science, engineering, or mathematics, is required. Additionally, a minimum of five years of professional experience in a related industry is necessary, with at least two years in a leadership or supervisory role. Prior experience in project management, software development, or systems analysis is highly desirable.
A bachelor’s degree in insurance or a business-related discipline is required.
Progress Insurance Professional Qualification seeks a seasoned Insurance Professional to join our team. The ideal candidate will possess a minimum of five years of relevant industry experience, with a proven track record in insurance operations, risk management, or underwriting. A Bachelor’s degree in Finance, Business Administration, or a related field is required, along with professional certifications such as CPCU, CIC, or ARM preferred. Responsibilities include evaluating insurance policies, assessing risks, collaborating with clients to design tailored coverage solutions, and ensuring compliance with regulatory standards. Strong analytical, communication, and problem-solving skills are essential, as is proficiency in industry-specific software and tools.
With a minimum of three years of hands-on experience in underwriting, you bring a solid foundation to this role.
We are seeking a highly qualified professional with a strong academic background, preferably holding a degree in education or a related field. Ideal candidates will possess relevant certifications or specialized training, along with hands-on teaching or instructional experience. Responsibilities include developing and implementing engaging curricula, fostering a positive learning environment, and assessing student progress to ensure educational goals are met. Additionally, the role requires collaboration with colleagues, parents, and administrators to support student success and uphold institutional standards.
A National Certificate in Further Education and Training (ETC) in Business, Commerce, and Management Studies is mandatory for this role.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
3 years
