JOB PURPOSE
The HSS Intern will collaborate on technical, research, coordination, operational, and administrative initiatives within the Health Systems Strengthening Directorate’s core technical frameworks and cross-cutting programs, departments, and projects.
The intern will collaborate on evidence generation and technical documentation, facilitate stakeholder coordination, and assist with program implementation and knowledge management processes, providing valuable exposure to health systems strengthening initiatives, policy development, and technical assistance projects across Africa.
Oversee and execute a diverse range of duties critical to the role, ensuring alignment with organizational objectives. Regularly assess workflows to identify opportunities for improved efficiency and effectiveness, while maintaining meticulous attention to detail. Collaborate closely with cross-functional teams to foster seamless communication and drive project momentum. Develop and implement strategic initiatives that enhance operational performance and contribute to long-term growth. Manage resources judiciously to optimize productivity without compromising quality standards. Provide guidance and mentorship to team members to cultivate a high-performing and cohesive work environment. Serve as a primary point of contact for stakeholders, addressing inquiries and resolving issues with professionalism and urgency. Stay abreast of industry trends and best practices to inform decision-making and maintain a competitive edge. Ensure strict adherence to company policies, compliance requirements, and ethical guidelines in all actions. Prepare and present detailed reports to leadership, summarizing progress, challenges, and actionable recommendations.
The position involves conducting evidence generation and technical research to support informed decision-making and strategic initiatives. Responsibilities include analyzing data, evaluating scientific literature, and developing comprehensive reports to highlight key findings and recommendations. Proficiency in research methodologies, data interpretation, and technical writing is essential. The role requires collaboration with cross-functional teams to ensure alignment with organizational goals and to facilitate the translation of research insights into actionable outcomes. Strong analytical skills and attention to detail are critical for success in this position.
Provide assistance in conducting literature reviews, desk reviews, and evidence synthesis within Health Systems Strengthening (HSS) thematic domains such as Primary Health Care (PHC), Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMN CAH), Social Determinants of Health (Doh), health workforce, and health financing.
Contribute to the preparation of technical documentation and foundational materials essential for project execution, client engagements, and strategic initiatives.
Assist in the creation and refinement of technical briefs, presentations, reports, and knowledge products.
Assist in creating and compiling evidence to support HSS projects while documenting key insights and lessons learned for future reference.
Technical writing, reporting, and documentation require the creation and maintenance of clear, accurate, and comprehensive technical content to support product development, user understanding, and compliance with standards. These roles involve producing a variety of materials, including user manuals, API documentation, release notes, and internal reports, while ensuring consistency with established guidelines and best practices. Strong proficiency in technical communication, attention to detail, and the ability to distill complex information into accessible formats are essential. Collaboration with subject-matter experts, developers, and cross-functional teams is necessary to ensure accuracy and relevance. Additionally, familiarity with industry standards, tools such as Markdown or Confluence, and version control systems is often required.
Responsibilities include preparing and refining workshop reports, meeting summaries, concept notes, technical documents, and presentations.
Provide support in recording stakeholder interactions, including engagements, webinars, consultations, and strategic dialogues.
Maintain and organize technical documentation and knowledge management systems to ensure accuracy and accessibility.
Develop and assist in the creation of dissemination and communication materials tailored for both internal and external audiences to enhance information sharing and engagement.
The position requires providing comprehensive coordination and program support to ensure seamless operations and successful project execution. Responsibilities include facilitating communication between teams, managing schedules, and assisting with administrative tasks to maintain efficiency. The role demands strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in relevant software tools and exceptional interpersonal abilities are essential to support program goals and stakeholders effectively.
Assist with the development of meeting agendas, prepare presentations, manage attendance records, and ensure the implementation of follow-up actions and key action items discussed during meetings.
Coordinate meetings, workshops, learning exchanges, and technical engagements to ensure seamless organization and execution.
Assist with the creation of meeting agendas, maintain detailed records of action items, and ensure timely follow-up on outstanding deliverables.
Collaborate effectively with technical teams, consultants, country offices, and external partners to ensure cohesive project execution and alignment.
Provide logistical, administrative, and operational support for the Directorate’s activities and events to ensure seamless coordination.
Skilled professionals in Knowledge Management and Operational Support are responsible for ensuring that relevant information is organized, accessible, and effectively utilized across the organization. This role involves maintaining and updating knowledge bases, supporting end-users with technical and procedural guidance, and streamlining operational workflows to enhance efficiency. Candidates must demonstrate strong analytical abilities, proficiency in information systems, and the capacity to troubleshoot issues promptly. Additionally, they should possess excellent communication skills to convey complex information clearly and collaborate effectively with cross-functional teams. Experience in managing documentation, implementing knowledge-sharing tools, and optimizing processes is essential for success in this position.
Maintain and organize repositories, technical resources, and documentation systems to ensure accuracy and accessibility.
Provide support in monitoring technical deliverables, outputs, and program milestones to ensure timely progress and alignment with project objectives.
Facilitate the development and dissemination of internal learning resources and knowledge-sharing programs within the Directorate.
Facilitate seamless collaboration and internal coordination across the HSS Directorate through cross-functional engagement.
Bachelor’s degree in finance, accounting, or a related field is required, along with a minimum of five years of progressive experience in financial analysis, reporting, or a comparable role. Strong proficiency in Excel, including pivot tables and advanced formulas, is essential, while familiarity with ERP systems and financial software is highly advantageous. Exceptional analytical skills, meticulous attention to detail, and the ability to interpret complex financial data are critical. Excellent communication skills are necessary to present findings clearly to stakeholders at all levels. A commitment to continuous learning and adaptability in a dynamic work environment is expected. Professional certifications such as CPA or CFA are preferred but not mandatory.
Seeking a candidate with a proven track record in the relevant field along with a diverse skill set that aligns with the position’s requirements. The ideal applicant should possess hands-on experience in key areas, demonstrating proficiency in both technical and soft skills. Familiarity with industry-standard tools and methodologies is essential, as is the ability to adapt to evolving challenges and collaborate effectively within a team. Strong problem-solving capabilities and a commitment to continuous learning are highly valued.
A bachelor’s degree in Public Health, Global Health, Health Policy, Social Sciences, International Development, or a closely related discipline is required.
Demonstrates a keen enthusiasm for enhancing health systems and executing public health initiatives across the African continent.
Possessing foundational knowledge of public health frameworks, health policy frameworks, and development initiatives is essential.
Experience with academic research, report compilation, or student-driven initiatives is highly desirable.
Exceptional proficiency in written communication, analytical reasoning, and structured organization is required.
Proficient in distilling complex data into clear, actionable insights and delivering them through concise, compelling communication to diverse audiences.
Demonstrates exceptional ability to collaborate effectively with colleagues and foster a positive team dynamic.
Demonstrated expertise in utilizing the Microsoft Office Suite, including Word, Excel, and PowerPoint, is required.
Demonstrated capacity to handle diverse responsibilities simultaneously while thriving in dynamic, high-pressure settings.
A strong commitment to professionalism, a high degree of adaptability, and an eagerness to continuously expand one’s skills and knowledge are essential.
To submit your application, follow the structured method outlined for submission. Ensure all required documents are prepared and uploaded according to the specified guidelines. This includes filling out the application form accurately and attaching any necessary supporting materials as instructed.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
