We are seeking a detail-oriented professional to fill this pivotal position, which encompasses a diverse range of responsibilities and requires a specific skill set. The ideal candidate will possess a proven track record in [specific industry or field], along with expertise in [key skills or tools]. Strong analytical abilities and exceptional problem-solving skills are essential, as the role involves [mention key responsibilities, e.g., managing projects, analyzing data, or leading teams]. Additionally, proficiency in [specific software, methodologies, or frameworks] is required to ensure seamless execution of duties. Collaboration and communication skills are equally important, as the position demands effective interaction with stakeholders at all levels. A commitment to continuous improvement and a proactive approach to challenges will be highly valued.
The Batch Hair Technician plays a pivotal role in strengthening brand authority and expanding market presence by rigorously batch-testing all hair products and analyzing emerging trends and consumer needs. In this capacity, the technician will collaborate closely with the hair care team to deliver specialized salon education programs and host compelling product demonstrations. Based in Kenya, this position emphasizes technical leadership by ensuring quality assurance, training professional stylists, salon partners, and internal sales teams. Serving as the primary liaison for product quality and market alignment, the technician will verify that all offerings meet stringent manufacturing and brand standards while addressing evolving demands.
Oversee and execute a comprehensive range of duties, including but not limited to managing daily operations, implementing strategic initiatives, and ensuring adherence to company policies. Collaborate with cross-functional teams to drive project completion, maintain high standards of performance, and identify opportunities for process improvements. Monitor key performance indicators to assess progress, address inefficiencies, and report findings to senior leadership. Serve as a liaison between departments to foster alignment, resolve conflicts, and enhance operational efficiency. Additionally, develop and implement training programs to support team development and maintain compliance with industry regulations.
Quality Assurance: Maintain adherence to established quality standards outlined in Hack’s Standard Operating Procedures while aligning with market and consumer expectations to ensure the product’s excellence.
Design and implement a comprehensive regional training calendar encompassing diverse learning opportunities such as workshops, seminars, and trade show demonstrations.
Technical Sales Support professionals collaborate closely with the sales team to enhance product sell-in while delivering comprehensive technical training to sales representatives.
Monitor hair care trends and competitor actions to identify opportunities for product enhancements and portfolio expansions.
Relationship Management: Responsible for addressing technical inquiries, addressing product complaints, and acquiring new salon partners.
Deliver consistent product application and enhance brand visibility throughout the professional salon environment to champion our brand as a trusted leader in the industry.
Seeking a candidate with a Bachelor’s degree in a relevant field, coupled with at least five years of progressive experience in a similar role. Proficiency in key software applications and a strong understanding of industry regulations are essential. Excellent communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams and stakeholders. Ability to analyze complex data sets, identify trends, and make data-driven recommendations is crucial. Strong project management skills and the capacity to work independently with minimal supervision are also necessary. Commitment to continuous learning and staying updated with industry advancements is expected.
A Diploma in Hairdressing and Beauty is required.
With a minimum of four years of practical experience as a professional stylist, candidates are expected to demonstrate a strong foundation in styling techniques and industry best practices.
Proficiency in both English and Kiswahili is required.
Requires extensive knowledge in hair care treatments and techniques, along with advanced proficiency in Microsoft Office Suite. Additionally, the candidate must demonstrate exceptional presentation abilities to effectively communicate information.
Strategic-minded, meticulously organized, and assertive with an impeccable personal presentation.
Proficiency in hairstyling techniques and a keen awareness of evolving industry trends represent valuable assets for this role.
Interested candidates are required to complete a pre-application form through the provided links and submit copies of their application letters, along with academic and professional certificates, testimonials, and an updated curriculum vitae, to jobs@haco.co.ke. All documents must be received no later than June 16, 2026.
Qualifications
Diploma
Experience Required
4 years
