Rivet Software & Systems LTD is actively seeking a dynamic and technically proficient POS & ERP Software Training/Sales Executive to enhance our growing workforce.
The successful candidate will exhibit a strong enthusiasm for technology, customer education, software demonstrations, and sales. Responsibilities include educating clients on our POS and ERP systems, delivering product presentations, assisting with system implementations, and contributing to customer base expansion.
Oversee the execution of core duties encompassing strategic planning, operational efficiency, and team leadership to drive organizational success. Develop and implement policies, procedures, and best practices that enhance productivity and ensure compliance with industry regulations. Collaborate with cross-functional teams to align projects with company objectives and foster a culture of innovation and accountability. Provide mentorship and guidance to staff, facilitating professional growth and fostering a high-performing work environment. Monitor performance metrics and report progress to senior management, identifying opportunities for improvement and implementing corrective actions as needed. Maintain open communication channels to ensure transparency and alignment across all departments. Manage budgets, allocate resources effectively, and prioritize initiatives to maximize return on investment while mitigating risks.
We provide comprehensive training to customers on the functionalities and optimal use of Point of Sale (POS) and Enterprise Resource Planning (ERP) software systems, ensuring they gain proficiency in system navigation, transaction processing, inventory management, and reporting features.
Demonstrate software capabilities through dynamic demonstrations, engaging presentations, and comprehensive product walkthroughs, ensuring clear communication of features and benefits to diverse audiences.
Facilitate the deployment of software solutions and coordinate the onboarding procedures to ensure seamless integration and user adoption.
Provide clients with guidance on system installation, address technical issues through troubleshooting, and deliver responsive user support services.
Cultivate and sustain robust customer connections to ensure ongoing satisfaction and loyalty.
Conduct on-site visits to client locations to deliver training sessions and provide technical assistance as required.
We are seeking a highly motivated individual to join our team, and the ideal candidate must meet the following criteria: a minimum of five years of relevant experience in the field, proficiency in industry-standard software and tools, strong analytical and problem-solving skills, excellent written and verbal communication abilities, and the capacity to work both independently and collaboratively in a fast-paced environment. Additionally, the candidate should possess a Bachelor’s degree or higher in a related discipline, demonstrate leadership potential, and be adaptable to evolving project demands.
A diploma or degree in Business Administration, Sales & Marketing, Marketing, or Business is required for this role.
Management, Entrepreneurship, or a related business discipline is required, with a preference for candidates holding a Bachelor’s or higher degree in such fields.
Individuals with a keen enthusiasm for technology, software sales, and customer training are encouraged to apply.
Effective verbal and written communication abilities, along with compelling presentation expertise, are essential for this role. Additionally, the ideal candidate must demonstrate proficiency in articulating ideas clearly and engaging diverse audiences through well-structured and persuasive presentations.
Proven expertise in sales strategies and customer relationship management is essential, with a strong ability to cultivate client connections and drive revenue growth.
Maintaining a polished demeanor and demonstrating an optimistic outlook are essential for this position.
Proficient in project management methodologies, with strong leadership capabilities and excellent communication skills. Must possess a minimum of five years of experience in a related field, along with a proven track record of delivering successful outcomes. Familiarity with industry-standard software and tools, including but not limited to Microsoft Office Suite and advanced data analysis platforms, is essential. Strong problem-solving aptitude and the ability to work effectively under tight deadlines are required. Additionally, certification in relevant areas such as PMP or Six Sigma is highly desirable.
We are seeking a dedicated Customer Support professional to deliver exceptional service, ensuring customer satisfaction through timely and effective resolutions. The ideal candidate will respond to inquiries via phone, email, and chat, maintaining a high level of professionalism and empathy. They will troubleshoot issues, provide detailed product information, and escalate complex problems to the appropriate teams when necessary. Additionally, they will document interactions accurately in the customer relationship management system and contribute to process improvements by identifying recurring issues and suggesting enhancements. Proficiency in customer support software, strong communication skills, and a customer-focused mindset are essential for this role.
Technical Troubleshooting involves identifying, diagnosing, and resolving complex technical issues across hardware, software, and network systems to ensure optimal performance and minimal downtime. This role requires a strong understanding of IT infrastructure, proficiency in diagnostic tools, and the ability to analyze system logs, error messages, and performance metrics. Candidates must possess excellent problem-solving skills, attention to detail, and the capacity to communicate technical solutions clearly to non-technical stakeholders. Familiarity with operating systems, cloud platforms, and cybersecurity best practices is essential, along with the ability to work under pressure and prioritize tasks effectively.
We are seeking a highly motivated individual to join our team in a Sales & Negotiation role, where you will leverage your strong interpersonal skills and strategic thinking to drive revenue growth. Your primary responsibilities will include identifying and pursuing new business opportunities, building and maintaining relationships with key clients, and closing high-value deals. You will need to demonstrate exceptional negotiation prowess, analytical thinking, and a results-driven mindset to meet and exceed sales targets consistently. Proficiency in CRM software and a proven track record in sales are essential, along with excellent communication and presentation abilities. The ideal candidate will be adept at problem-solving, resilient under pressure, and capable of adapting to dynamic market conditions.
Skilled in conveying ideas clearly and persuasively, both verbally and in writing, with the ability to engage diverse audiences. Adept at crafting compelling presentations, adapting communication styles to suit different stakeholders, and delivering messages with confidence and impact. Proficient in using various presentation tools and techniques to enhance clarity and retention.
Interested and eligible candidates are requested to submit their CVs to admin@risetsystems.com, with the position title included in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
