Rivet Software & Systems LTD is actively seeking a proactive and technologically adept Professional to fill the role of POS & ERP Software Training and Sales Executive within our rapidly growing organization.
The successful applicant will demonstrate a strong enthusiasm for technology, customer education, software demonstrations, and sales. Responsibilities include delivering training sessions for clients on our POS and ERP systems, leading product demonstrations, assisting with implementations, and contributing to customer base expansion.
Oversee and execute core duties essential to the role, ensuring alignment with organizational objectives and operational excellence. Develop and implement strategic initiatives to enhance productivity and foster innovation across assigned projects. Collaborate with cross-functional teams to streamline processes, optimize resource allocation, and achieve measurable outcomes. Monitor performance metrics, assess progress, and provide actionable insights to drive continuous improvement. Maintain compliance with industry regulations, company policies, and quality standards to uphold accountability and mitigate risks. Serve as a key liaison between departments, facilitating clear communication and fostering a cohesive working environment. Participate in decision-making processes, contributing expertise to solve complex challenges and support long-term business growth.
We provide comprehensive training to customers on the operation and functionality of POS and ERP software systems to ensure seamless adoption and efficient utilization.
Deliver compelling software demonstrations, facilitate informative presentations, and lead detailed product walkthroughs to effectively engage stakeholders and showcase key features.
Assist with the deployment and integration of software solutions, as well as facilitate the smooth transition of new users into the system.
Provide clients with guidance on installation, resolve technical issues, and deliver comprehensive user assistance.
Develop and nurture enduring connections with customers to foster loyalty and satisfaction.
We conduct on-site training sessions and provide support at client locations, ensuring comprehensive assistance and guidance tailored to their specific needs.
REQUIREMENTS
A Bachelor’s or Associate’s degree in Business Administration, Sales & Marketing, Marketing, or Business is required for this position.
Management, Entrepreneurship, or a related business discipline is required.
Individuals with a keen enthusiasm for technology, software sales, and delivering customer training are encouraged to apply. This role requires a deep passion for leveraging technological solutions to drive sales and enhance customer education. Candidates should demonstrate a strong commitment to understanding evolving software products and effectively communicating their value to clients.
Demonstrates exceptional verbal and written communication abilities, along with the capacity to deliver compelling presentations with clarity and confidence.
Proven ability to build and sustain strong customer relationships through effective communication and negotiation. Requires excellent interpersonal skills and a customer-centric approach to consistently meet sales targets. Must demonstrate proficiency in identifying client needs, delivering tailored solutions, and fostering long-term business partnerships.
A polished demeanor and an enthusiastic approach are essential, ensuring a consistently professional image and a constructive outlook in all interactions.
Seeking candidates with exceptional proficiency in analytical problem-solving, robust technical acumen, and a demonstrated capacity for clear, concise communication. Familiarity with industry-standard software platforms and the ability to interpret complex data sets is essential. Strong organizational skills, attention to detail, and the capability to manage multiple priorities under tight deadlines are highly valued. Prior experience in a similar role, along with a commitment to continuous learning and adaptability, is required.
We seek a highly skilled professional to deliver exceptional customer support, ensuring prompt resolution of inquiries and fostering positive client relationships. The ideal candidate will possess strong communication skills, a patient demeanor, and the ability to troubleshoot issues efficiently. Responsibilities include addressing customer concerns via phone, email, or chat, maintaining detailed records of interactions, and collaborating with other teams to enhance service quality. Familiarity with CRM software and prior experience in a customer service role are required. A commitment to continuous improvement and a solutions-oriented mindset are essential for success in this position.
Technical troubleshooting involves diagnosing, analyzing, and resolving complex technical issues across various systems, networks, or software applications. Professionals in this role must possess a strong understanding of hardware, software, and network infrastructure to identify root causes efficiently. They implement corrective measures, conduct systematic testing, and document solutions to prevent recurrence. Excellent problem-solving skills, attention to detail, and effective communication are essential for collaborating with cross-functional teams to ensure minimal downtime and optimal system performance. Familiarity with diagnostic tools, operating systems, and IT best practices is required to meet technical support demands effectively.
Skilled in sales strategies and adept at negotiation tactics, the ideal candidate will drive revenue growth through effective client engagement and deal closure. Responsibilities include identifying new business opportunities, cultivating client relationships, and negotiating favorable terms to maximize profitability. A proven track record in sales and negotiation, coupled with strong communication and interpersonal skills, is essential. The role demands proficiency in CRM tools, market analysis, and the ability to adapt to evolving client needs and competitive landscapes.
Dynamic professionals must exhibit polished communication abilities, both verbally and in writing, to convey ideas clearly and persuasively. Strong presentation skills are essential for engaging diverse audiences, articulating complex concepts, and delivering impactful pitches or reports. Candidates should demonstrate confidence in public speaking, active listening, and the capacity to tailor messaging to suit varying stakeholders. Additionally, proficiency in adapting communication styles to different contexts—whether in meetings, negotiations, or collaborative settings—is highly valued.
Qualified applicants are invited to submit their résumés to admin@risetsystems.com, with the job title clearly indicated in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
