Job Summary
Pearl Hospital, a Level 4 multi-specialty facility in Lavinia County, is searching for an Optical Technician to support the delivery of superior optical services. This role involves dispensing optical products, fitting and repairing eyewear, performing basic optical measurements, and delivering exceptional customer care to patients. Our organization upholds values of Quality, Efficiency, Professionalism, and Compassion in all operations.
Oversee a comprehensive range of critical duties encompassing project management, team leadership, and strategic planning to ensure operational excellence and organizational growth. Develop and implement innovative solutions to address complex challenges, fostering a culture of efficiency and continuous improvement. Collaborate cross-functionally with stakeholders to align objectives, streamline processes, and drive performance outcomes. Monitor key performance indicators, analyze data trends, and provide actionable insights to senior leadership to inform decision-making and resource allocation. Ensure compliance with industry regulations, company policies, and best practices while maintaining high standards of quality and accountability.
Interpret and provide medications as prescribed by Optometrists or Ophthalmologists.
Provide guidance to patients in choosing suitable frames, lenses, and optical accessories to meet their vision and style preferences.
Accurately record pupillary distance (PD), segment height, and frame fitting measurements with precision.
Skilled technicians will perform precise fitting, adjustment, and repair services for spectacles and various optical devices, ensuring optimal functionality and customer satisfaction through meticulous maintenance.
Oversee the accurate documentation and management of inventory for frames, lenses, contact lenses, and optical supplies to ensure optimal stock levels and operational efficiency.
Before dispensing, meticulously inspect and verify optical orders for their precision and correctness.
Ensure that all optical equipment and tools are consistently clean, fully operational, and maintained in accordance with established standards.
Accurate maintenance of patient and dispensing records is required, ensuring compliance with established hospital policies.
Oversee the management of stock-taking and procurement procedures for optical supplies.
Comply with all Infection Prevention and Control protocols while ensuring the workspace remains consistently clean and sanitized.
Take part in initiatives aimed at enhancing quality standards within the optical department, contributing to ongoing efforts to maintain and elevate service excellence.
Minimum requirements include a Bachelor’s degree in a relevant field, along with at least three years of professional experience in a comparable role. Proficiency in industry-standard software and tools is essential, as is the ability to work independently while meeting tight deadlines. Strong interpersonal skills are required to collaborate effectively with cross-functional teams. Candidates must demonstrate exceptional problem-solving abilities and a commitment to continuous learning. Familiarity with project management methodologies is a plus.
Obtained a Diploma or Certificate in Optical Technology or Optician from an accredited institution.
Membership in the appropriate professional organization, as required, is mandatory.
A minimum of one to two years of practical experience in an optical clinic, hospital, or eyewear retail environment is highly beneficial.
Proficient in optical lenses, frames, and contact lenses, along with dispensing procedures, is required.
Required qualifications include a strong commitment to diversity, equity, and inclusion, as well as proficiency in project management tools and methodologies. Candidates must possess exceptional organizational skills, the ability to work collaboratively in fast-paced environments, and a track record of delivering results under tight deadlines. Fluency in written and verbal communication is essential, along with a bachelor’s degree in a relevant field or equivalent professional experience. Prior experience in a leadership role, a deep understanding of industry trends, and a dedication to continuous learning are highly valued. The ideal applicant will demonstrate adaptability, strategic thinking, and a passion for driving innovation within the organization.
Exceptional proficiency in customer service and interpersonal relations is essential.
Proficient in conveying ideas clearly and effectively, both verbally and in writing, ensuring seamless collaboration and understanding among team members and stakeholders.
Demonstrates strong collaboration skills and maintains a polished, professional demeanor in all interactions.
Demonstrates a strong commitment to precision and thoroughness in all tasks, ensuring meticulous execution and reliable outcomes.
Proficient in operating and maintaining optical instruments and specialized tools with precision and care.
Demonstrates strong analytical abilities and the capacity to manage tasks efficiently.
Proven capability to operate autonomously while effectively collaborating within cross-functional teams to achieve shared objectives.
Interested and eligible candidates are encouraged to submit their CV via email to hr@pearlhospital.co.ke, ensuring the position is clearly stated in the subject line.
Qualifications
Diploma
Experience Required
1 - 2 years
