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Home Jobs Nairobi Operations & Administrative Manager

Operations & Administrative Manager

Orchid HR Outsourcing  · Consulting

Full Time Nairobi
Nairobi
Deadline: 3 September 2026
Posted June 6, 2026

JOB SUMMARY

The Administrative Manager ensures administrative and operational processes are executed efficiently, cost-effectively, and in alignment with organizational objectives. This role involves overseeing and refining the company’s operational workflows to maximize efficiency and effectiveness in achieving business targets.

Oversee a comprehensive range of duties encompassing core operational tasks, strategic project execution, and cross-functional team leadership to drive organizational efficiency and performance. Develop, implement, and monitor strategic initiatives aligned with company objectives, ensuring measurable progress and sustainable growth. Lead, mentor, and coach a diverse team of professionals, fostering a collaborative environment that maximizes productivity and engagement. Serve as the primary liaison between departments, stakeholders, and senior management to facilitate seamless communication and alignment of business priorities. Analyze data-driven insights to identify trends, mitigate risks, and capitalize on opportunities for continuous improvement and innovation. Ensure compliance with industry regulations, company policies, and best practices while maintaining the highest standards of operational excellence and accountability.

Oversee daily administrative operations by coordinating office facilities, space management, utilities, and general maintenance to ensure seamless functionality.

Develop, execute, and assess administrative policies, procedures, and systems to optimize operational performance and effectiveness.

Oversee the acquisition, inventory management, and maintenance of office supplies, assets, and equipment.

Supervise and guide sales, marketing, biomedical, and administrative personnel—including receptionists, clerks, and office assistants—to ensure seamless operations and adherence to organizational goals. Foster a collaborative environment that enhances productivity, efficiency, and professional development across all teams while maintaining high standards of service and compliance.

Deliver services efficiently and consistently to meet or exceed established standards, ensuring optimal client satisfaction and operational excellence.

Maintain meticulous organization of filing systems, databases, and documentation, ensuring strict confidentiality and adherence to security protocols at all times.

Responsible for maintaining accurate and up-to-date documentation, ensuring compliance with organizational and regulatory standards. Manages the creation, revision, approval, distribution, and retention of controlled documents, including policies, procedures, and records. Collaborates with departments to gather necessary information and verify document accuracy. Monitors document version control and implements changes as required. Ensures accessibility of documents to authorized personnel while safeguarding confidential information. Maintains a centralized repository for efficient retrieval and tracks document lifecycles to meet compliance deadlines.

Compile and submit weekly sales reports, official correspondence, and other necessary administrative documentation in accordance with established procedures.

Oversee interactions with vendors, administer service agreements, and maintain cost-efficient service provision.

Ensure the oversight of audits, inspections, and compliance initiatives while administering the company’s licenses, permits, and renewal processes.

Serve as the primary liaison for administrative issues, facilitating communication between internal teams and external partners.

Duties include collaborating with stakeholders and other key parties to ensure alignment and effective communication across all levels of the organization.

Assist in the organization and execution of management meetings by developing agendas, recording minutes, and ensuring follow-up actions are completed.

Minimum qualifications include a bachelor’s degree in computer science, engineering, or a related field, along with three or more years of professional experience in software development. Candidates must demonstrate proficiency in programming languages such as Java, Python, or C++, along with familiarity with frameworks like Spring or Django. Strong problem-solving skills, excellent communication abilities, and a proven track record of delivering high-quality software solutions are required. Additional consideration will be given to those with experience in cloud platforms, DevOps practices, or agile methodologies.

A bachelor’s degree in Business Administration is required.

Candidates should possess prior experience within the healthcare or medical sector.

Seeking candidates with at least three to five years of demonstrated expertise in an administrative management position.

Exceptional leadership capabilities coupled with outstanding interpersonal skills are essential.

Exceptional analytical and problem-solving abilities are essential, with a strong emphasis on implementing continuous improvement initiatives and cost-saving measures.

Demonstrates a strong track record in budget administration, financial oversight, and accurate reporting.

Proficient in both written and spoken communication with a high degree of clarity and professionalism.

Demonstrates unwavering discretion and ethical conduct when managing sensitive information, ensuring confidentiality is maintained at all times.

Professional candidates who satisfy the listed prerequisites are encouraged to submit an updated CV along with a concise summary highlighting pertinent industry experience to careers@orchidhr.co.ke, using the specified subject line.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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