Reporting To:
Overseeing all operational facets of the business, the Head of Business Operations will drive strategic initiatives to enhance efficiency, optimize processes, and ensure seamless execution of company objectives. This role requires a proven track record in operational leadership, with at least 10 years of progressive experience in business management, preferably within a fast-paced industry. The ideal candidate will possess strong analytical skills, exceptional problem-solving abilities, and the capacity to lead cross-functional teams. Responsibilities include developing and implementing scalable processes, managing budgets and resources, identifying growth opportunities, and fostering a culture of innovation and accountability. Additionally, the position demands excellent communication skills to align stakeholders, report on performance metrics, and collaborate with senior leadership to shape the company’s strategic direction.
To fulfill the role’s primary objectives, this position is responsible for executing core functions that advance organizational goals while ensuring operational efficiency and adherence to established standards. Candidates must demonstrate a strong proficiency in relevant technical skills, possess the ability to analyze complex data, and exhibit excellent problem-solving capabilities. The ideal applicant will effectively collaborate across departments, communicate with clarity and professionalism, and maintain a commitment to continuous improvement. Additionally, the role requires a solid understanding of industry regulations, a dedication to quality assurance, and the capacity to manage multiple priorities in a fast-paced environment.
The Solutions Marketing Assistant will create and implement marketing strategies tailored to Excel on Limited’s diverse service offerings. This position will focus on enhancing brand visibility, cultivating leads, assisting the sales team, and reinforcing Excel on’s reputation as a premier provider of professional solutions. A recognized qualification in Human Resources would be advantageous, as it would provide deeper insight into the requirements of clients seeking HR-focused services.
Oversee the essential duties and obligations associated with the role, ensuring all assignments are completed with precision and efficiency. Manage a diverse set of tasks, maintaining high standards of performance while adhering to established policies and procedures. Coordinate workflows, delegate responsibilities as needed, and foster collaboration among team members to achieve organizational objectives. Monitor progress, evaluate outcomes, and implement improvements to enhance productivity and operational effectiveness.
We develop innovative marketing strategies and comprehensive plans designed to enhance brand visibility, engage target audiences, and drive measurable business growth. This role requires a deep understanding of market trends, consumer behavior, and competitive analysis to identify opportunities and shape effective campaigns. Responsibilities include defining marketing objectives, allocating budgets, coordinating cross-functional teams, and evaluating performance metrics to ensure alignment with organizational goals. A strong background in digital marketing, data-driven decision-making, and strategic collaboration is essential.
Formulate and execute comprehensive marketing strategies encompassing all Excel on services.
Develop strategies to pinpoint key demographic segments and design tailored promotional initiatives for distinct service offerings.
Develop and implement strategic initiatives aimed at enhancing brand visibility, capturing qualified leads, and fostering long-term client relationships.
Craft compelling content and messaging tailored to engage target audiences effectively, ensuring alignment with brand voice and strategic objectives. Develop cohesive narratives across diverse platforms, including digital, print, and social media, while maintaining consistency in tone, style, and messaging. Collaborate with cross-functional teams to refine messaging frameworks, ensuring clarity, relevance, and impact. Conduct thorough research to inform content strategy, leveraging data-driven insights to optimize performance and resonance. Produce high-quality written materials, such as articles, blog posts, marketing collateral, and social media updates, adhering to deadlines and brand guidelines. Evaluate content performance through analytics, gathering feedback to iterate and enhance effectiveness continually.
Develop compelling brochures, in-depth case studies, targeted email campaigns, engaging social media content, and authoritative thought-leadership materials.
Deliver intricate services in a manner that is easily comprehensible and appealing to clients.
Digital Marketing professionals will craft and execute strategic online campaigns to enhance brand visibility and drive customer engagement. They will utilize a variety of digital channels, including social media, email marketing, SEO, and paid advertising, to generate leads and boost sales. Strong analytical skills are essential for tracking performance metrics and optimizing campaigns based on data-driven insights. Collaboration with cross-functional teams, such as content creators and designers, is necessary to ensure cohesive messaging and creative execution. A solid understanding of digital marketing tools and platforms, along with experience in market research and trend analysis, is required. Additionally, staying updated with industry best practices and emerging technologies is crucial to maintaining a competitive edge.
Oversee the creation, optimization, and dissemination of website content, enhance search engine visibility through strategic SEO practices, and administer social media platforms to drive engagement and brand awareness.
Track and enhance digital campaign performance to maximize audience interaction and ROI.
Provide comprehensive assistance to the sales team by addressing inquiries, resolving issues, and ensuring smooth transaction processes. Maintain and update customer records, track sales performance, and generate detailed reports to identify trends and opportunities. Collaborate with cross-functional departments to streamline workflows, enhance communication, and improve overall efficiency. Require strong organizational skills, proficiency in CRM systems, and the ability to manage multiple priorities in a fast-paced environment.
Craft compelling proposals, service presentations, and marketing materials tailored for client pitches to effectively communicate value propositions and secure engagement.
Partner with the sales team to nurture leads and expand service offerings through strategic cross-selling initiatives.
Conducting in-depth market research and analysis to extract actionable insights that drive strategic decision-making and enhance competitive positioning.
Monitor emerging industry developments, analyze competitor strategies, and evaluate client insights to identify actionable opportunities.
Evaluate the performance of campaigns, derive actionable insights, and propose strategic enhancements to optimize outcomes.
Responsible for developing and maintaining the company’s brand identity, you will oversee the creation and management of all visual and printed marketing materials. This includes designing and producing high-quality logos, business cards, brochures, advertisements, and digital assets to ensure consistent brand representation across all channels. You will collaborate with cross-functional teams to align marketing initiatives with brand guidelines while adhering to deadlines. Additionally, you will conduct market research to identify trends and opportunities that enhance brand visibility and engagement.
Maintain uniform branding and a polished, professional appearance across all marketing materials to reinforce a cohesive and impactful brand image.
Oversee the allocation and management of design assets across graphics, video productions, and presentation materials to ensure cohesive and timely project execution.
Seeking a candidate with a proven track record in [specific field or role], complemented by a minimum of [X years] of relevant experience. Applicants should possess [specific educational background or certifications], along with expertise in [key skills or competencies]. Strong problem-solving abilities, attention to detail, and proficiency in [specific tools or technologies] are essential. Prior experience in [specific industry or type of project] is highly desirable. Excellent communication and teamwork skills are required to collaborate effectively in a dynamic environment.
A diploma in Marketing is an essential requirement for this position.
A degree, diploma, certificate, or professional training in Human Resource Management is advantageous.
Candidates with a background in B2B marketing or professional services marketing will be given preference.
Exceptional proficiency in written and verbal communication, coupled with polished presentation abilities, is essential.
Proficiency in digital marketing, content development, and social media administration is required.
Proficient at autonomous work, juggling multiple campaigns simultaneously, and evaluating their outcomes.
Required Qualifications and Abilities:
The ideal candidate will demonstrate proficiency in analytical problem-solving, with a strong aptitude for interpreting complex data sets and deriving actionable insights. Exceptional communication skills are essential, enabling clear articulation of ideas to diverse stakeholders, both verbally and in writing. Familiarity with industry-specific software, tools, or methodologies is highly desirable, along with the capacity to adapt to evolving technological trends. Leadership potential is valued, as the role may involve guiding teams or projects toward successful completion. A commitment to continuous learning and professional development is expected to stay current with best practices and emerging innovations.
Proven ability to articulate ideas clearly and engage audiences through compelling narratives.
Proven expertise in coordinating tasks, prioritizing objectives, and managing projects efficiently with precision and adaptability.
Proficiency in campaign measurement paired with a strong capacity for analytical reasoning.
Proficient in basic design tools such as Canva and PowerPoint or capable of coordinating with freelance designers to meet project needs.
Capable of discerning client requirements—particularly within HR-related services—and converting those insights into persuasive marketing content.
Tools and Platforms: Experience with platforms such as Salesforce, HubSpot, or Zendesk is required, along with proficiency in CRM systems, marketing automation tools, and data analytics software.
We utilize a variety of tools—such as HubSpot, Zoho, and Excel-based tracking systems—for our customer relationship management (CRM) needs.
Handle email marketing campaigns using platforms like Mailchimp and Breve to design, execute, and analyze campaigns that drive engagement and conversions. Develop and implement strategies to grow subscriber lists and segment audiences effectively. Monitor performance metrics such as open rates, click-through rates, and conversions to refine approaches and improve results. Create compelling email content, including subject lines, copy, and visuals, while ensuring compliance with email marketing best practices and regulations. Collaborate with cross-functional teams to align campaigns with broader marketing initiatives and business objectives.
Buffer and Hootsuite are utilized for Social Media Management to strategically schedule, publish, and analyze content across various platforms. Candidates must possess proficiency in these tools, along with a solid grasp of social media trends, analytics interpretation, and community engagement strategies. Responsibilities include crafting compelling posts, monitoring platform performance, responding to audience interactions, and collaborating with marketing teams to align social initiatives with broader business objectives. Strong written communication skills and a creative approach to content development are essential for success in this role.
Proficient in leveraging website analytics platforms such as Google Analytics and other SEO tools to monitor, analyze, and optimize digital performance metrics, ensuring data-driven insights guide strategic decision-making and enhance online visibility.
Proficient in utilizing design tools such as Canva and PowerPoint is essential for this role.
Collaborate and communicate effectively by reporting on progress, sharing updates, and coordinating with team members to ensure alignment and productivity.
Duties involve reporting directly to the Head of Business Operations.
Works in partnership with Sales, Operations, and other departments to ensure campaigns effectively support overarching business goals.
Compensation is provided, including a competitive salary and comprehensive benefits package. Eligibility for performance bonuses and professional development opportunities is included. The role also offers paid time off, retirement savings contributions, and health insurance coverage.
Compensation will be determined by relevant experience, complemented by performance-driven incentives linked to lead generation and campaign effectiveness.
Qualified applicants who meet the requirements are encouraged to submit their CVs via email to recruitment@excelon.co.ke, with the position title included in the subject line for clarity.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
