REF: TNH//HRD /PH/05/2026
This role is responsible for ensuring patients receive prescribed medications by maintaining an adequate supply, executing precise dispensing procedures, and processing accurate billing in strict adherence to established protocols and the Hospital’s patient-centered care standards.
We are seeking a dynamic individual to fill this pivotal role, where you will be responsible for executing a diverse array of critical tasks. Your primary duties will include overseeing key operational processes, ensuring adherence to established protocols, and driving efficiency across all assigned functions. You will collaborate closely with cross-functional teams to analyze performance metrics, identify areas for improvement, and implement strategic solutions. Additionally, you will play a key role in maintaining compliance with industry regulations while fostering a culture of accountability and continuous development. The ideal candidate will possess a proven track record in [specific industry or field], strong analytical abilities, and exceptional communication skills to translate complex data into actionable insights. Proficiency in [relevant software/tools] and a minimum of [X years] of experience in a similar capacity are essential for success in this position.
Deliver exceptional and efficient pharmacy services to patients, collaborating closely with other healthcare professionals within specified areas.
Verify prescriptions to confirm their accuracy and appropriateness, and proactively consult with prescribing physicians to address any discrepancies or concerns, thereby promoting the safe, cost-effective, and appropriate administration of medications and other pharmaceutical products.
Monitor patient reactions to therapeutic interventions, evaluate potential drug-disease interactions, and critically assess prescribed medications for appropriateness based on specific clinical indications.
Document and report any adverse drug reactions observed in patients during their treatment to ensure comprehensive pharmacovigilance monitoring.
Perform ongoing evaluations of treatment sheets and prescriptions to confirm the appropriateness of treatments, identify potential drug interactions, verify dosing accuracy, and ensure all prescribed doses are administered as directed.
Contribute proactively to the medication inventory management process by initiating stock requisitions, receiving deliveries from central stores, and ensuring timely placement on shelves, conducting routine stock checks including daily, random, and quarterly audits, as well as resolving any discrepancies between recorded and physical inventory levels.
Manage all pharmaceutical matters that demand immediate action, including drug pricing adjustments, patient credit reconciliations, and the replacement of damaged or expired inventory.
Verify pharmaceutical stock to confirm the validity of expiry dates, prioritizing the prompt retrieval of medications approaching expiration in strict adherence to the Short Expiry Drug Policy before returning them to inventory.
Ensure meticulous preparation and accurate labeling of extemporaneous preparations for both inpatients and outpatients, as well as solutions designated for ward use.
Contribute to the development and execution of hospital drug utilization policies and pharmacy standard operating procedures.
Engage in ward pharmacy services in alignment with the established Hospital policy.
Perform chemotherapy dispensing and reconstitution procedures in full compliance with the cytotoxic handling policy.
Deliver patient counseling and distribute patient information leaflets to guarantee their accessibility for all in-patients and outpatients as needed.
Ensure ongoing communication with the Pharmaceutical Society of Kenya, the Ministry of Health, and other relevant professional organizations to keep the department informed of all emerging advancements in the pharmaceutical sector.
Provide comprehensive on-the-job training and coaching to newly hired staff members and pharmacy technicians to ensure proficiency in their roles.
The position may also include additional duties as determined by the supervisor, as needed.
EDUCATION AND EXPERIENCE
Earned a Bachelor’s degree in Pharmacy from an accredited institution.
Must possess current registration with the Pharmacy and Poisons Board of Kenya and maintain an active, valid practicing license.
A minimum of three years of pharmacy experience, with preference given to candidates who have worked in a hospital setting.
We are seeking a candidate with a strong foundation in core competencies essential for success in this role. The ideal applicant will demonstrate proficiency in strategic planning, problem-solving, and adaptability to changing business environments. Proficiency in data analysis, project management, and effective communication skills are required to excel in this position. Additionally, the ability to lead cross-functional teams, manage stakeholder relationships, and drive operational excellence is highly valued. Experience in [specific industry or field, if applicable] and a track record of delivering measurable results will be considered advantageous. Strong interpersonal skills and a collaborative mindset are also critical to fostering a productive work environment.
Proficiency in pharmacokinetics, pharmacology, and pharmaceutics is required.
Proficient knowledge of human anatomy is essential, encompassing the structure and function of bodily systems, organs, and tissues to ensure accurate analysis and application in relevant tasks.
Proficiency in understanding the fundamentals of nutrition supplementation is required, encompassing awareness of dietary aids, performance enhancers, and wellness products designed to support health objectives.
Proficient knowledge of pricing strategies and invoicing practices is required.
Proficient inventory control capabilities are essential for overseeing stock levels, tracking product movement, and ensuring accurate record-keeping. Candidates must demonstrate experience in maintaining optimal stock levels to prevent shortages or overages, utilizing inventory management software to streamline processes, and conducting regular audits to verify data integrity. Strong analytical skills are required to analyze usage patterns, forecast demand, and identify discrepancies. Attention to detail and organizational proficiency are critical to managing multiple product lines efficiently.
Highly developed analytical abilities and a proven track record in resolving complex issues efficiently are essential. The ideal candidate must demonstrate strong critical thinking capabilities and the capacity to identify innovative solutions to challenging problems. Experience in troubleshooting technical, operational, or strategic challenges is highly desirable, as is the ability to assess situations methodically and implement effective corrective actions. The role requires not only identifying problems but also devising and executing practical remedies to mitigate risks and enhance overall performance.
Professional individuals must demonstrate strong capabilities in assessing situations and making well-informed decisions. This role requires the ability to evaluate options carefully, weigh potential outcomes, and select the most effective course of action. Effective judgment and decision-making skills are essential for addressing challenges, solving problems efficiently, and driving successful outcomes in dynamic work environments.
Delivers compassionate, high-quality healthcare with proficiency in essential patient care techniques. Maintains a patient-centered approach, ensuring comfort, dignity, and safety throughout all interactions. Collaborates with interdisciplinary teams to assess needs, implement care plans, and monitor progress. Demonstrates strong communication skills to educate patients and families while providing emotional support. Complies with established protocols and maintains meticulous documentation to ensure continuity of care.
Attention to detail
Demonstrates exceptional proficiency in planning and organization, with a keen ability to prioritize tasks, allocate resources efficiently, and maintain meticulous attention to detail in all endeavors. Exhibits strong time-management capabilities, ensuring projects are completed on schedule and within specified parameters. Capable of coordinating multiple responsibilities while adapting to evolving priorities and deadlines.
Demonstrated expertise in delivering exceptional customer service is essential. You will engage with clients in a professional and courteous manner, addressing inquiries and resolving issues promptly. Strong communication abilities, both verbal and written, are required to ensure clarity and satisfaction. Prior experience in a customer-facing role is preferred, as is the ability to remain composed under pressure. Your role will involve actively listening to customer concerns and providing effective solutions to enhance their overall experience.
We uphold responsibility for all actions, decisions, and outcomes, ensuring adherence to established standards and commitments. This role demands diligence in tracking performance metrics, addressing discrepancies promptly, and maintaining transparency in reporting. Through proactive problem-solving and meticulous follow-through, we foster a culture of reliability and trust.
We uphold the highest ethical standards, ensuring honesty and transparency in all interactions.
Maintains strict confidentiality regarding all proprietary and sensitive information, ensuring it is disclosed only to authorized personnel on a need-to-know basis.
Should your qualifications and professional experience align with the outlined specifications, kindly submit your application, including a cover letter and CV/resume, along with the job reference number, testimonials, and the complete contact details of three referees, to the undersigned by the deadline of May 22, 2026.
The Nairobi Hospital seeks a highly motivated and skilled professional to join our esteemed team. We require a candidate with a minimum of three years of relevant work experience in a healthcare setting, preferably in a hospital environment. The ideal candidate will possess a degree in nursing or a related field, along with a valid practicing license. Responsibilities include providing exceptional patient care, collaborating with multidisciplinary teams, and maintaining accurate patient records. Additionally, the candidate should demonstrate strong communication skills, both written and verbal, and the ability to work effectively under pressure.
Responsible for managing and responding to correspondence addressed to P.O. Box 30026 – 00100, ensuring timely retrieval and processing of incoming mail. Maintains accurate records of received items and distributes correspondence to designated departments or individuals as required.
We seek a highly motivated professional to join our team in Nairobi, where the role demands a blend of technical expertise and innovative problem-solving skills. Responsibilities include managing complex projects, collaborating with cross-functional teams, and ensuring adherence to strict deadlines while maintaining exceptional quality standards. The ideal candidate will possess a minimum of five years of relevant experience, a proven track record in leadership, and fluency in both written and verbal English. Familiarity with industry-specific tools and methodologies is essential, as is the ability to adapt to a dynamic and fast-paced work environment. This position offers opportunities for professional growth and the chance to contribute meaningfully to impactful initiatives.
Email inquiries regarding this opportunity may be directed to recruitment@nbihosp.org.
Qualifications
BA/BSc/HND
Experience Required
3 years
