Job Purpose
Reporting to the Security Manager, the Security Supervisor oversees and coordinates all security operations throughout assigned shifts, encompassing guarding services, CCTV monitoring, access control, loss prevention, investigations, and emergency response efforts. This position guarantees the proper execution of security protocols, maintains operational discipline, and ensures adherence to established security and safety standards.
Oversee a comprehensive range of duties to ensure operational efficiency and team performance, including strategic planning, project management, and stakeholder engagement. Develop and implement policies and procedures to enhance productivity and compliance with industry standards. Lead cross-functional teams to achieve organizational goals, fostering collaboration and innovation. Conduct regular performance evaluations and provide constructive feedback to support professional growth. Manage budgets, allocate resources, and optimize processes to maximize profitability and sustainability. Represent the organization in external meetings, negotiations, and industry events to strengthen partnerships and brand reputation.
We are seeking a seasoned professional to oversee and manage our Security Operations team, ensuring robust protection of our organization’s assets, personnel, and infrastructure. The ideal candidate will possess extensive experience in security protocols, threat mitigation, and emergency response, along with strong leadership capabilities to guide a team of security personnel. Responsibilities include developing and implementing security policies, conducting risk assessments, monitoring security systems, and coordinating with law enforcement or emergency services when necessary. Additionally, the role requires maintaining compliance with industry regulations, providing training to staff on security awareness, and investigating any security breaches or incidents. Proficiency in security management software and relevant certifications, such as Certified Protection Professional (CPP) or Certified Information Systems Security Professional (CISSP), are highly preferred. Exceptional problem-solving skills, attention to detail, and the ability to remain composed under pressure are essential for success in this position.
Oversee the performance of all guards, CCTV controllers, and loss prevention officers throughout each assigned shift.
Conduct a comprehensive assessment of security operations to guarantee complete coverage across all assigned locations.
Oversee the daily security deployment to guarantee optimal manpower utilization and operational effectiveness.
Perform systematic inspections and patrols to verify compliance with established security protocols and benchmarks.
Handles the oversight and coordination of incident management and emergency response activities, ensuring alignment with established protocols and regulatory standards. Responsible for leading response efforts during critical events, maintaining clear communication channels, and facilitating the restoration of normal operations. Requires expertise in emergency protocols, strong leadership skills, and the ability to manage high-pressure situations effectively. Maintains comprehensive records of incidents, responses, and follow-up actions to support continuous improvement and compliance.
Responsible for overseeing security incidents, conducting thorough investigations, and leading emergency response efforts with precision and efficiency.
Respond promptly to alarms, emergencies, accidents, and security breaches as they arise.
Proper documentation, thorough investigation, and timely escalation of all incidents are essential, with adherence to established protocols throughout the process.
Ensure the proper execution of corrective measures stemming from security incidents and operational deficiencies.
Manages access control systems and ensures compliance with relevant regulations and organizational policies. Responsible for overseeing user access permissions, conducting periodic audits, and mitigating security risks. Develops and implements access control policies, monitors compliance adherence, and coordinates with stakeholders to address gaps. Requires proficiency in access control frameworks, regulatory knowledge, and strong analytical skills to evaluate and enhance security measures.
Ensure strict adherence to established security standard operating procedures, regulatory compliance mandates, and access control protocols.
Ensure restricted and high-risk operational areas are accessed only by authorized personnel through continuous monitoring and control measures.
Ensure that visitor management, staff access control, and vehicle movement procedures are properly implemented and maintained at all times.
To ensure adherence to operational compliance, accountability, and security governance standards, you will uphold and enforce discipline within these key areas.
The position involves overseeing surveillance and loss prevention initiatives to safeguard assets and mitigate risks. Candidates must have a strong background in security protocols, risk assessment, and investigative techniques. Responsibilities include monitoring surveillance systems, conducting audits, and implementing strategies to reduce theft and fraud. Proficiency in security technology, regulatory compliance, and incident response is required. The role demands attention to detail, problem-solving skills, and the ability to collaborate with management and law enforcement when necessary.
Ensure effective surveillance coverage by overseeing CCTV monitoring activities.
Oversee critical operational zones such as the weighbridge, dispatch, storage, and production areas to ensure adherence to safety and efficiency standards.
Analyze and assess activities, operational weaknesses, and possible threats to mitigate financial or operational losses.
Conduct inquiries into alleged incidents of theft, fraud, pilferage, or other operational discrepancies to determine their validity and scope.
Leads and manages teams to optimize performance and achieve organizational objectives. Responsible for setting clear expectations, fostering professional development, and evaluating employee performance through structured feedback and goal-setting processes. Ensures alignment with company values and strategic goals while addressing performance gaps and recognizing high achievers. Cultivates a collaborative and accountable work environment that drives productivity and engagement.
Responsibilities include leading shift briefings and assigning operational duties to security personnel.
Uphold strict discipline, foster accountability, and maintain elevated performance standards across the security team.
Provide leadership and mentorship to security staff regarding operational protocols, incident management, and crisis response protocols to ensure preparedness and effective execution.
Oversee attendance tracking, ensure correct deployment of staff, and maintain discipline throughout assigned shifts.
The incumbent will be responsible for overseeing reporting processes and ensuring seamless coordination among teams. This role requires meticulous attention to detail, strong analytical skills, and the ability to manage multiple tasks efficiently. Key responsibilities include compiling and verifying data accuracy, preparing comprehensive reports, and facilitating effective communication between departments. The ideal candidate must demonstrate proficiency in data management tools, possess excellent organizational abilities, and exhibit a proactive approach to problem-solving. Collaboration and clear documentation are essential to the success of this position.
Compile and present daily reports on security operations for review and submission.
Responsibilities include documenting incidents, patrols, inspections, and shift activities with precision and thoroughness to ensure accurate record-keeping.
Collaborate proactively with leadership and cross-functional teams to address security concerns and align initiatives.
Evaluate systems and processes to enhance operational security measures and ensure adherence to compliance standards.
Academic and Professional Qualifications
A bachelor’s degree in a relevant field is required, along with professional certifications if applicable. Extensive experience in the industry is essential, combined with a proven track record of success in similar roles. Strong analytical and problem-solving skills are necessary, as are excellent communication and interpersonal abilities. Familiarity with industry-specific software and tools is also required.
A diploma or certificate in security management, criminology, risk management, or a closely related discipline is required.
A minimum of five years of hands-on experience in industrial security operations is required.
A minimum of two years of professional experience in a leadership or supervisory position is required.
Preferred candidates will have prior experience in security operations within the manufacturing or cement industry.
We are seeking candidates who possess a diverse skill set and demonstrate proficiency in key areas, including strong analytical abilities, effective communication, and a collaborative mindset. The ideal applicant will exhibit expertise in problem-solving, adaptability to dynamic environments, and a commitment to continuous learning. Prior experience in [relevant field/industry] and familiarity with [specific tools/technologies] are essential. Additionally, the role requires exceptional organizational skills, attention to detail, and the capacity to manage multiple priorities efficiently. A proactive approach, leadership qualities, and the ability to work under pressure while maintaining high standards are highly valued. Strong interpersonal skills and a customer-centric focus will further enhance your suitability for this position.
Proven ability to lead teams effectively and provide strong supervision.
The team is responsible for managing and investigating incidents, ensuring prompt identification, response, and resolution to minimize operational impact. This role requires expertise in analyzing incident data, diagnosing root causes, and implementing corrective measures to prevent recurrence. Strong problem-solving skills and a methodical approach are essential to maintain system reliability and service continuity. Additionally, the position involves documenting incident details, tracking resolution progress, and communicating updates to stakeholders as needed.
Proficiency in managing access control systems and operating CCTV equipment is required.
Proficiency in compliance management frameworks and operational security protocols is required.
Strong proficiency in written communication and report preparation is essential.
Proficient in utilizing computers and generating operational reports.
Proficiency in occupational safety protocols and emergency response measures is required.
Exceptional proficiency in problem-solving, a strong sense of accountability, and the ability to make sound decisions are essential.
Proven capability to perform efficiently in high-pressure situations and execute rapid, decisive actions during critical incidents.
Qualifications
Diploma , Professional Certificate
Experience Required
5 years
