An exceptional opportunity has arisen for the position of QSR Country Manager within a rapidly growing hospitality group with an extensive presence across the continent.
As Country General Manager, you will lead and expand the brand within the market by fostering operational excellence, upholding brand standards, and achieving sustainable profitability through strategic financial and market initiatives. Your role will involve steering the organization toward long-term success by implementing effective leadership practices and data-driven decision-making to drive growth and maximize performance.
Non-negotiable Requirements:
Proficiency in navigating the Ugandan market or prior experience in Sub-Saharan Africa is a prerequisite for this role.
Proficient in both written and verbal English and Swahili is essential for this role.
Seasoned professional with expertise in the international fast-casual dining sector or quick-service restaurant (QSR) segment preferred.
With a proven track record in overseeing multiple locations within a comparable role, candidates should possess at least a decade and a half of hands-on management experience. Ideal applicants will have successfully led operations across various outlets, demonstrating expertise in coordinating teams and optimizing business performance.
A bachelor’s degree, and/or an MBA, is considered beneficial.
Energetic, positive, efficient, driven, creative, optimistic, and proactive individuals are sought after for this role.
Spearhead a diverse array of critical duties, including the strategic planning and execution of core business operations, the supervision of cross-functional teams, and the implementation of innovative solutions to enhance organizational efficiency. Oversee daily workflows, delegate tasks to ensure optimal productivity, and monitor performance metrics to drive continuous improvement. Collaborate closely with senior leadership to align projects with overarching business objectives, while fostering a culture of accountability, transparency, and professional growth among team members. Additionally, serve as a primary liaison with external stakeholders, representing the organization with professionalism and ensuring seamless communication across all levels.
Upholding brand integrity and delivering exceptional customer experiences are central to this role’s core responsibilities. The position necessitates strict adherence to established brand guidelines while actively seeking opportunities to elevate service standards. Candidates must demonstrate a keen understanding of brand principles and possess the ability to consistently apply them in all interactions. Additionally, the role involves monitoring customer feedback to identify trends, address concerns promptly, and implement improvements that enhance satisfaction and loyalty.
We engage actively with stakeholders to cultivate and sustain robust relationships, ensuring their needs and concerns are thoroughly understood and addressed. This role involves frequent communication with internal and external parties to facilitate collaboration, gather valuable feedback, and align objectives with organizational goals. Key responsibilities include managing expectations, resolving conflicts, and providing timely updates to maintain transparency and trust. Strong interpersonal and negotiation skills are essential, along with the ability to analyze complex situations and propose effective solutions. A proactive approach and a commitment to fostering long-term partnerships are critical for success in this position.
Market expansion is feasible, and we are actively pursuing strategic initiatives to grow our presence in new and existing markets. This involves conducting thorough market research, analyzing competitive landscapes, and identifying high-potential opportunities to drive sustainable growth. Candidates should possess strong analytical skills, experience in market development, and the ability to assess risks while seizing opportunities. Responsibilities include developing expansion strategies, collaborating with cross-functional teams to execute plans, and monitoring performance metrics to ensure alignment with business objectives. Proficiency in data-driven decision-making and a track record of successfully scaling operations are essential for this role.
We are seeking a Marketing & Local Relevance Specialist to drive impactful marketing strategies that align with our commitment to local relevance. The ideal candidate will possess strong analytical skills, a deep understanding of local market dynamics, and the ability to tailor campaigns to meet specific community needs. Responsibilities include conducting market research, analyzing consumer behavior, and developing localized marketing initiatives to enhance brand engagement and customer loyalty. Additionally, the role requires collaboration with cross-functional teams to ensure cohesive execution of initiatives and continuous optimization based on performance data. Proficiency in digital marketing tools, data analysis software, and a proven track record in designing effective local campaigns are essential. Experience in multicultural marketing and a passion for staying ahead of industry trends are highly desirable.
We are currently seeking a dynamic professional to oversee and execute special projects, ensuring alignment with organizational goals and delivering measurable outcomes. The ideal candidate will possess strong project management skills, with a proven ability to coordinate cross-functional teams, manage timelines, and allocate resources efficiently. Responsibilities include developing project plans, monitoring progress, identifying risks, and implementing solutions to maintain project momentum. Experience with budget tracking, stakeholder communication, and reporting is essential. The role requires adaptability to evolving priorities, meticulous attention to detail, and the capacity to drive initiatives from conception to completion. Proficiency in project management tools and methodologies is preferred.
Risk and compliance oversight involves ensuring adherence to regulatory requirements, internal policies, and industry standards to mitigate potential risks and maintain organizational integrity. This role requires a thorough understanding of applicable laws, frameworks, and best practices to identify, assess, and address compliance gaps or vulnerabilities. Key responsibilities include developing and implementing robust risk management strategies, conducting regular audits and assessments, and providing guidance to leadership on regulatory changes and their implications. Additionally, the position entails fostering a culture of compliance within the organization, monitoring emerging risks, and collaborating with cross-functional teams to ensure consistent enforcement of policies and procedures. Strong analytical skills, attention to detail, and the ability to communicate complex regulatory concepts effectively are essential for success in this role.
Analyzes financial data to assess business performance, identifying trends, variances, and key metrics to support strategic decision-making. Prepares and reviews financial statements, including income statements, balance sheets, and cash flow reports, ensuring accuracy and compliance with accounting standards and regulatory requirements. Collaborates with cross-functional teams to develop budgets, forecasts, and financial models, aligning resources with organizational objectives. Monitors cash flow, liquidity, and capital structure to optimize financial health and sustainability. Conducts variance analysis to evaluate performance against targets, recommending corrective actions when necessary. Maintains strong proficiency in financial software, Excel, and ERP systems to streamline reporting and analysis. Requires a bachelor’s degree in finance, accounting, or a related field, along with 3–5 years of progressive financial experience. Professional certifications such as CPA or CFA are highly desirable.
A qualified candidate will oversee supply chain management and procurement initiatives, ensuring optimal sourcing, cost efficiency, and timely delivery of materials and services. The role involves negotiating with vendors, managing supplier relationships, and implementing strategies to enhance operational productivity and reduce expenditures. Additionally, the position requires thorough analysis of market trends, inventory control, and compliance with procurement policies to support organizational goals. Strong analytical, communication, and negotiation skills are essential, along with proficiency in supply chain software and data-driven decision-making.
We offer a highly competitive remuneration package designed to attract and retain top talent.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 15 years
