Job Summary
Operational support is provided for underwriting processes, serving as the primary liaison between the underwriting team and customers to ensure seamless end-to-end service delivery. Consistently upholding a high level of proficiency with key stakeholders is essential to meet work objectives and maintain alignment with established governance and control requirements throughout the process.
Job Description
Renewal notices, containing the relevant terms, are dispatched 60 days prior to the renewal date.
Policy documents will be issued within the designated Turnaround Time (TAT), ensuring timely delivery and adherence to established timelines.
Support the claims department by promptly furnishing all necessary documentation and relevant details to expedite processing.
Approve and manage major quotations
Consistently uphold and reinforce relationships with current clients to maintain their engagement and satisfaction, thereby safeguarding the longevity of established accounts.
Contribute to credit management activities by supporting the tracking and collection of outstanding receivables to ensure timely payments and maintain healthy cash flow.
Responsible for managing the retention portfolio to ensure alignment with overarching business strategy.
By evaluating potential risks, performing thorough analyses, and proposing effective policy solutions, the role focuses on minimizing losses through proactive measures. This position involves identifying vulnerabilities, assessing their impact, and developing strategic interventions to mitigate financial or operational risks. Responsibilities include conducting detailed risk assessments, analyzing trends to forecast potential threats, and recommending tailored policies to strengthen risk management frameworks. The ideal candidate will have expertise in risk evaluation, analytical skills, and experience in policy development to drive sustainable loss prevention strategies.
Evaluating potential risks within a client’s portfolio by analyzing underlying business practices, conducting thorough underwriting investigations, and assessing exposure to fraudulent activities.
Collaborating with internal stakeholders is essential to develop and execute marketing strategies that drive market penetration and business growth.
We evaluate new and renewal business by meticulously reviewing all submitted information to determine whether to approve, accept, or decline each application.
Act with initiative to resolve complex customer concerns that have been escalated.
Through strategic partnerships with diverse distribution channels—including insurance brokers, agents, and bancassurance—we expand market presence and drive growth by enhancing service accessibility and client reach.
Engaging with clients, representatives, and intermediary partners to finalize terms of coverage, pricing arrangements, and service execution.
Analyzing group and individual renewal rates involves evaluating customers’ background, industry, and demographic data to derive accurate metrics.
Delivering exceptional support to facilitate the thorough review, systematic classification, and accurate rating of applications.
Providing courteous and effective customer assistance while expertly managing difficult interactions with professionalism and composure.
Education and Experience Required:
Bachelor’s degree in insurance or business-related field
Progress in Insurance Professional Qualification encompasses a structured pathway designed to enhance expertise and credibility within the insurance sector. This credential, developed to meet evolving industry standards, equips professionals with advanced knowledge in risk assessment, regulatory compliance, and strategic management. Candidates must meet stringent eligibility criteria, including relevant work experience and educational qualifications, and demonstrate proficiency through rigorous assessments. Upon successful completion, individuals gain recognition as certified professionals, empowering them to advance their careers and contribute effectively to organizational objectives. The qualification emphasizes continuous learning and adaptation to industry changes, ensuring practitioners remain at the forefront of professional excellence.
With a minimum of three years of hands-on experience in underwriting, you will bring a solid foundation to our team. This role requires proven expertise in evaluating risk and making informed decisions to support our underwriting processes. Your background will enable you to assess applications thoroughly, ensuring alignment with company policies and industry standards.
Education
A recognized Further Education and Training Certificate (ETC) in Business, Commerce, and Management Studies is mandatory for this position.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
3 years
