Job Summary
To deliver operational support throughout the underwriting process, serve as the primary liaison between the underwriting team and customers to guarantee seamless end-to-end service management. Maintain a strong working knowledge of relevant stakeholders to consistently achieve work outputs and ensure strict compliance with all established governance and control requirements throughout the process.
We are seeking a results-driven professional to fill the position with [Job Title], responsible for [specific responsibility or department]. The ideal candidate will have [X years] of experience in [relevant field] along with a proven track record in [specific skill or achievement]. Proficiency in [specific tools or software] is essential, and experience with [another relevant skill or industry] is highly desirable. Strong analytical and problem-solving abilities are required to address complex challenges, while excellent communication skills ensure seamless collaboration with cross-functional teams. Responsibilities include [detailed duty 1], [detailed duty 2], and [detailed duty 3], with a focus on delivering measurable outcomes. The role demands adaptability to evolving priorities and a commitment to maintaining high standards of accuracy and efficiency.
Renewal notices, containing the relevant terms, are dispatched 60 days prior to the renewal date to ensure timely communication.
Ensures timely issuance of policy documents in adherence to established turnaround timeframes.
Provide the claims department with the necessary documentation and details without delay to support their operations.
Review and oversee the preparation and issuance of significant quotations to ensure accuracy, compliance with company policies, and alignment with client requirements.
Maintain and strengthen relationships with current clients to foster long-term partnerships and reduce account turnover.
Provide support to the credit control department by performing a range of administrative and operational tasks to ensure timely collection of receivables and adherence to credit policies. Collaborate with internal teams to verify customer information, assess creditworthiness, and monitor outstanding balances. Prepare and issue invoices, statements, and follow-up communications while maintaining accurate records of all transactions and interactions. Assist in resolving discrepancies and escalating issues to senior staff as needed. Ensure compliance with company credit policies and regulatory requirements to mitigate financial risks and optimize cash flow.
Responsible for managing the retention portfolio in alignment with organizational objectives.
By evaluating potential risks and performing thorough analysis, the role involves implementing measures to mitigate losses, while also proposing strategic policy enhancements to strengthen overall risk management practices.
Conducting thorough assessments of portfolio risks stemming from clients’ operational practices, underwriting inquiries, or indications of potential fraud.
Collaborating with internal stakeholders to develop and execute marketing strategies, ensuring alignment with market penetration and business growth objectives.
Evaluating new or renewal business submissions to determine whether to approve, accept, or decline them, following a thorough review of all relevant information.
Address customer escalations promptly and efficiently, ensuring issues are resolved to maintain satisfaction and trust.
Leveraging strategic partnerships across distribution channels, insurance brokers, agents, and bancassurance, this role drives revenue growth by enhancing service accessibility and expanding client reach through collaborative engagements.
We engage with clients, agents, and brokers to discuss and finalize coverage options, pricing, and the logistics of service delivery through collaborative negotiations.
Renewal rates are assessed for both groups and individuals, utilizing customers’ background, industry, and demographic data to derive accurate calculations.
Offering expert-level support to facilitate the thorough review, systematic classification, and accurate rating of applications.
Providing courteous and responsive assistance to customers, adeptly managing complex or demanding scenarios with professionalism and confidence.
Bachelor’s degree in Computer Science, Information Technology, or a related field is mandatory. Additionally, a minimum of three years of experience in software development, systems administration, or a comparable technical role is required. Familiarity with programming languages such as Python, Java, or C++ is essential. Prior experience with cloud platforms (e.g., AWS, Azure) and DevOps practices is highly advantageous. Strong problem-solving skills and the ability to work effectively in a team environment are also necessary.
A bachelor’s degree in a field such as insurance, finance, business administration, or a related discipline is required.
Experts in the Insurance Professional Qualification program drive forward advancements by maintaining high standards of technical expertise, ethical conduct, and continuous professional development. They ensure compliance with evolving regulatory frameworks while staying current with industry trends and emerging risks. This role requires a deep understanding of insurance principles, strong analytical abilities, and effective communication skills to guide stakeholders through complex processes. Responsibilities include conducting thorough risk assessments, developing tailored insurance solutions, and providing strategic advice to enhance organizational resilience and client satisfaction.
Requires a minimum of three years of hands-on experience in underwriting roles to effectively evaluate and assess risk.
We are seeking a highly motivated professional with a strong educational background to drive excellence in our organization. Applicants must possess a bachelor’s degree or higher in a relevant field, along with proven experience in academic or professional settings. The ideal candidate will demonstrate exceptional communication skills, analytical thinking, and a commitment to continuous learning. Responsibilities include developing and implementing educational programs, mentoring students or employees, and ensuring alignment with institutional or organizational goals. Prior leadership experience in educational initiatives is preferred.
To qualify, applicants must possess a Further Education and Training Certificate (ETC) in Business, Commerce and Management Studies.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
3 years
