⚡ New Feature

Auto-Apply to Jobs While You Sleep

Stop spending hours applying manually. Our Premium Auto-Apply scans new listings every day and sends your application automatically — so you never miss an opportunity.

🔒 Secured by Stripe 📋 Cancel anytime ✅ 100+ jobs applied monthly
Home Jobs Nairobi Institutional Operations Senior Officer

Institutional Operations Senior Officer

Britam  · Banking / Financial Services

Full Time Nairobi
Nairobi
Deadline: 15 June 2026
Posted June 7, 2026

Job Purpose:

Handles the administration, valuation, reporting, and performance measurement of various investment funds, including Unit Trust Funds, Wealth Management Funds, Retail Pension, and Discretionary Client portfolios, all under the management of Brit am Asset Managers.

Key responsibilities involve overseeing daily operations, ensuring adherence to company policies and procedures, managing a team of professionals, and fostering a collaborative work environment. Additionally, the role requires identifying process improvements, implementing strategic initiatives, and maintaining accurate records of all activities. Collaboration with cross-functional teams is essential to achieve organizational goals, and regular performance evaluations are conducted to support team development. The position also demands strong problem-solving skills, exceptional communication abilities, and proficiency in relevant software and tools to drive efficiency and productivity.

We provide comprehensive assistance in portfolio administration and valuation, ensuring accurate and timely financial reporting. This role involves maintaining detailed records, conducting regular valuations, and supporting clients with essential financial insights. Strong analytical skills and proficiency in financial software are required to perform valuation calculations and reconcile discrepancies. Additionally, the position demands meticulous attention to detail and the ability to collaborate effectively with cross-functional teams to deliver reliable portfolio assessments.

Responsibilities include examining and recording portfolio income transactions, as well as assisting with valuation processes.

Conduct daily assessments of securities, including equities, fixed income, indices, and FX, by performing valuation, pricing, amortization, revaluation, and impairment calculations.

Perform validation checks to verify the accuracy, completeness, and integrity of fund pricing procedures.

Ensure the precision and reliability of portfolio administration activities and end-of-day valuation results.

We ensure the accurate and timely reconciliation of cash and custody accounts by meticulously verifying transactions, comparing records with external statements, and resolving any discrepancies. This role requires maintaining precise financial records, adhering to strict compliance standards, and collaborating with cross-functional teams to support audit processes. Additionally, the position involves identifying and mitigating risks associated with discrepancies, fostering transparency in financial reporting, and implementing process improvements to enhance operational efficiency. Proficiency in financial systems and strong analytical skills are essential, along with a commitment to maintaining the highest levels of accuracy and integrity in all reconciliations.

Conduct daily reconciliations of cash and investment balances, ensuring alignment between custodian statements and internal fund records.

Thoroughly examine, address, and elevate any discrepancies in reconciliation to ensure prompt resolution and appropriate escalation.

Monthly, reconcile asset holdings between custodian banks and fund managers to ensure accurate records.

Oversee the precision of cash positions, investment balances, and settlement operations.

Processes and monitors transactions to ensure accuracy, timeliness, and compliance with established protocols, while maintaining oversight of all financial activities to mitigate risks and enhance operational efficiency.

Responsible for managing the recording and settlement processes of traded securities, corporate actions, and disbursement transactions.

Promptly verify the thoroughness, precision, and punctuality of all transaction processing operations to maintain compliance with established standards and regulatory requirements.

Oversee real-time operational transaction flows to verify compliance with established internal controls and procedural standards.

Prepares, submits, and maintains accurate regulatory filings and compliance reports in accordance with applicable laws, industry standards, and internal policies to ensure organizational adherence and mitigate legal risk exposure.

Draft, finalize, and deliver regulatory reports to the Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other relevant stakeholders in accordance with specified deadlines.

Prepare statutory, client, and management reports with precision and adhere to established deadlines.

Ensure adherence to all regulatory mandates and established internal policies governing operational activities.

We oversee client portfolios with precision, ensuring seamless administration and attentive servicing to meet evolving needs. This role demands meticulous attention to detail, strong organizational abilities, and proficiency in client management systems. Responsibilities include maintaining accurate records, addressing inquiries promptly, and fostering long-term client relationships through proactive communication. Ideal candidates will possess excellent interpersonal skills, a solid understanding of compliance standards, and the ability to multitask effectively in a fast-paced environment. Prior experience in client services or a related field is highly valued.

Prepare and distribute client statements, contract documentation, and transaction confirmations for review.

Resolve client operational inquiries and correspondence swiftly and efficiently to ensure prompt and satisfactory outcomes.

Deliver exceptional service standards consistently while ensuring strict compliance with turnaround timelines to elevate overall client satisfaction.

Performs comprehensive support in performance measurement and fund accounting to ensure precise financial tracking and reporting.

Evaluate fund performance relative to established benchmarks, ensuring accurate and timely delivery of performance reports.

Calculate, accrue, and verify management fees, expenses, and fund-related charges.

Compile regular reports detailing portfolio holdings, movements, transactions, revenue generation, and overall performance metrics.

Provide comprehensive assistance to regional offices and collaborate effectively with cross-functional teams to ensure seamless operations and consistent service delivery across the organization.

Deliver operational assistance to BAM Uganda within the hub-and-spoke organizational structure.

Collaborate effectively with custodians, trustees, finance, IT, and client service teams to maintain smooth and uninterrupted operations.

Collaborate across departments to enhance operational efficiency and service delivery through coordinated initiatives.

Process Improvement, Automation, and Project Support involve optimizing workflows, enhancing efficiency through strategic automation initiatives, and providing robust assistance for project execution. This role requires a meticulous approach to identifying inefficiencies, developing scalable solutions, and ensuring seamless project delivery while adhering to timelines and organizational objectives. Candidates must possess strong analytical skills, proficiency in process mapping tools, experience with automation software, and the ability to collaborate effectively across departments to drive continuous improvement and operational excellence.

Engage in system enhancements, conduct user acceptance testing (UAT), and lead process improvement initiatives to bolster operational efficiency and system functionality.

Facilitate enhancements in operational efficiency, digital transformation, and automated processes to drive productivity and streamline workflows.

Play a key role in enhancing and optimizing operational processes through redesign initiatives and ongoing improvement efforts.

The organization is seeking a professional to oversee and enhance the risk management and control framework, ensuring robust oversight and compliance with regulatory standards. This role involves identifying, assessing, and mitigating risks while maintaining an effective internal control environment. The ideal candidate will have a strong background in risk assessment methodologies, internal auditing, and regulatory compliance, with the ability to implement and monitor control measures. Responsibilities include developing risk mitigation strategies, conducting control evaluations, and reporting findings to senior management to support informed decision-making.

Support operational risk management by ensuring accurate reconciliations, maintaining precise reporting, and enforcing robust transaction controls.

Maintain strict compliance with established internal policies, procedures, and applicable regulatory requirements.

Responsibilities encompass a broad range of duties that require adherence to established policies and procedures while ensuring operational efficiency. Key tasks involve maintaining accurate records, coordinating workflows, and addressing any procedural discrepancies to uphold compliance and productivity standards. The role demands meticulous attention to detail, the ability to multitask effectively, and strong problem-solving skills to navigate challenges and support organizational objectives. Additionally, collaboration with cross-functional teams is essential to facilitate seamless communication and achieve collective goals.

Execute additional responsibilities as needed to further business operations objectives, ensuring alignment with organizational goals and priorities.

A strong background in the relevant field, coupled with hands-on experience and the necessary credentials, is essential for this role. Applicants must possess a proven track record of success in positions of similar scope, as well as the required educational qualifications and industry-specific certifications. Familiarity with key methodologies and adherence to professional standards are also critical components of the ideal candidate profile.

A bachelor’s degree in a relevant discipline, such as finance, accounting, economics, business administration, or a comparable field, is required.

Seeking candidates with 4 to 6 years of hands-on experience in asset management, fund administration, or investment operations.

Professional certification in accounting or finance, such as a CPA (Part II or higher), ARCA, or CFA Level I (or above), is strongly preferred.

Demonstrated proficiency in the following areas:

This role involves overseeing fund accounting and valuation procedures.

Responsible for maintaining accurate financial records through the reconciliation of accounts and overseeing transactional activities to ensure precision and compliance with established protocols.

Regulatory and statutory reporting responsibilities encompass the preparation, compilation, and timely submission of mandated financial and operational disclosures to relevant governing bodies and regulatory authorities. This role requires meticulous adherence to established accounting standards, legal requirements, and industry-specific guidelines to ensure full compliance and transparency in all reporting activities.

We provide client servicing in the financial services and asset management sectors.

Mandatory experience includes working within a strictly regulated financial framework.

Regional operational experience or familiarity with multi-entity organizational structures is highly beneficial.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

4 - 6 years

More jobs in Nairobi