To facilitate the attainment of organizational goals by executing key responsibilities aligned with this role, the successful candidate will be responsible for performing a range of duties that contribute to the overall success of the team. The position requires a combination of specialized skills, including proficiency in industry-standard software, strong analytical abilities, and exceptional communication skills to collaborate effectively with stakeholders at all levels. Additionally, the individual must meet specific qualifications, such as a relevant degree or certification, and demonstrate expertise in project management, problem-solving, and strategic planning. This role involves overseeing daily operations, ensuring compliance with company policies, and driving continuous improvement initiatives to enhance productivity and efficiency.
The HR/Admin Intern collaborates closely with the HR/Admin Manager and receives daily direction from the HR/Admin Assistant to assist with essential HR and administrative functions, all while developing hands-on experience in human resources and office operations.
The internship involves assisting with recruitment efforts, managing filing systems, handling documentation, and coordinating general office operations.
Oversee the comprehensive execution of key operational duties, ensuring alignment with organizational objectives and adherence to established policies and procedures. Develop and implement strategic initiatives to enhance productivity, efficiency, and overall performance. Lead cross-functional teams to achieve departmental and company-wide targets, fostering a collaborative and results-driven work environment. Monitor progress through performance metrics, identifying areas for improvement and implementing corrective actions as necessary. Serve as a primary point of contact for internal and external stakeholders, facilitating clear communication and resolving escalated issues promptly. Maintain compliance with industry regulations, safety standards, and legal requirements while upholding ethical business practices.
Provides comprehensive assistance to the Human Resources department, handling a wide range of administrative tasks such as maintaining employee records, processing paperwork for new hires, and managing leave requests. Assists with recruitment efforts, including coordinating interviews and onboarding procedures to ensure smooth integration of new employees. Addresses employee inquiries regarding benefits, policies, and procedures, offering clear and timely responses to foster a productive work environment. Collaborates with HR specialists to implement and update company policies, ensuring compliance with labor laws and regulations. Maintains confidentiality and discretion in all HR-related communications and documentation.
Provide support in managing recruitment initiatives, facilitating interview procedures, and coordinating staff onboarding activities.
Verify that all staff personnel files are maintained in full compliance with ACTED’s established policies, ensuring completeness and timeliness of updates.
Provide support in organizing and maintaining HR documents through both physical and digital filing systems.
Regularly maintain and update leave trackers and staff databases to ensure accuracy and completeness.
Assist in assembling OUT correspondences for managerial review prior to their distribution to designated offices and personnel.
Facilitate the dissemination of HR-related information to field teams as needed to ensure alignment and clarity.
Support travel arrangements by coordinating flight bookings, organizing airport pick-ups, overseeing visa processing follow-ups, and arranging accommodations.
Provide support in the maintenance and organization of HR and administrative records and documentation.
Perform additional responsibilities as assigned by management to support overall operational needs and objectives.
Nature of the Position
This position offers an enriching opportunity to gain hands-on experience in Human Resources and Administration within a humanitarian organization, serving as a platform for professional growth and skill development.
Working hours typically span Monday through Friday, aligning with standard office schedules, though occasional flexibility may be needed to accommodate operational demands.
The intern is required to uphold professionalism, maintain strict confidentiality, and consistently comply with all ACTED policies throughout the duration of the assignment.
Seeking a candidate with exceptional technical proficiencies and a proven track record in relevant methodologies. Applicants must possess a minimum of [X] years of experience in [specific field/industry], along with proficiency in [specific tools/software]. Strong analytical and problem-solving abilities are essential, supported by excellent communication skills for cross-functional collaboration. A degree in [relevant field] or equivalent experience is required, along with any necessary certifications. The ideal applicant will demonstrate adaptability, a commitment to continuous learning, and the capability to thrive in a fast-paced environment.
Recent graduates or students in their final year of studies in Human Resource Management, Business Administration, International Relations, or a closely related discipline are encouraged to apply.
Demonstrates a keen passion for roles within Human Resources and Administration.
Effective communication and strong interpersonal abilities are essential.
Demonstrates strong capabilities in organizing tasks efficiently and managing time effectively to meet deadlines.
We seek candidates who demonstrate a strong commitment to continuous learning and the capacity to effectively implement given directives.
Proficiency in fundamental computer applications, particularly Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), is required.
Maintains strict confidentiality and professional conduct at all times.
Relevant internship or volunteer experience would be highly beneficial.
Kenyan applicants who fulfill the specified qualifications are encouraged to apply by sending a single document comprising a cover letter and a comprehensive curriculum vitae—with the cover letter on the first page and the CV beginning on the second—along with the contact details of up to two referees. Submissions should be directed to kenya.jobs@acted.org and must be received no later than 5:00 PM on June 1, 2026. The email subject line must include: HR/Admin Intern_Nairobi.
Qualifications
BA/BSc/HND
