Job Summary:
The Human Resources Assistant will facilitate the organization’s HR and administrative operations by providing support in staff management, recruitment initiatives, employee relations management, attendance tracking, and HR record maintenance to uphold daily workflow efficiency.
Oversee and execute a range of critical duties and responsibilities to ensure operational excellence and strategic alignment. Collaborate with cross-functional teams to drive project initiatives, streamline processes, and maintain high standards of performance. Execute tasks with precision, adhering to established policies, procedures, and compliance requirements while delivering measurable results. Serve as a key liaison between departments to facilitate seamless communication, resolve operational challenges, and support organizational objectives. Provide guidance to team members, fostering a culture of accountability, innovation, and continuous improvement across all assigned functions.
Provide support for recruitment, interviewing, and onboarding initiatives.
Maintain precise documentation of employee information and personnel files.
Track attendance records, manage leave allocations, oversee shift schedules, and enforce staff discipline protocols.
Assist in the drafting, review, and finalization of HR documents such as employment contracts, disciplinary notices, and appointment letters to ensure compliance with company policies and legal standards.
Assist management in enhancing staff well-being and fostering effective communication channels.
Assist in maintaining adherence to organizational policies and labor laws.
Facilitate and oversee staff training sessions and meetings as needed.
Provide support in compiling payroll data and managing staff information effectively.
Perform a variety of administrative tasks as directed by management, ensuring efficient support for daily operations and adherence to established procedures.
Uphold strict confidentiality and exhibit unwavering professionalism in all interactions and activities.
Seeking a highly skilled and motivated individual with a proven track record in [industry/field], preferably holding a [degree/certification] in [relevant subject]. The ideal candidate will possess at least [X years] of hands-on experience in [specific area], demonstrating expertise in [key skill or tool]. Exceptional problem-solving abilities, strong communication skills, and the capacity to work independently or collaboratively in a fast-paced environment are essential. Familiarity with [specific software/process] and adherence to industry best practices are required.
A bachelor’s degree in Human Resource Management, Business Administration, or a closely related discipline is required.
Highly desirable candidates will possess prior experience within the hospitality sector.
Candidate must possess prior experience as an HR Assistant or HR Officer within the hospitality sector.
Demonstrates exceptional proficiency in communication and interpersonal interactions.
Possesses a comprehensive understanding of labor legislation and human resources protocols.
Proficient in utilizing Microsoft Office applications with strong command of essential software tools.
Demonstrates resilience in high-pressure environments while addressing staff-related issues with professionalism and composure.
Proficient in Word, Excel, and PowerPoint, with a strong working knowledge of modern office software and tools. Excellent organizational and time management abilities, capable of prioritizing tasks effectively in high-pressure environments. Demonstrated proficiency in written and verbal communication, with a keen eye for detail and accuracy. Previous experience in administrative support, project coordination, or a related field is highly preferred. A commitment to maintaining confidentiality and handling sensitive information with discretion is essential.
Seasoned leadership and collaborative coordination are essential for this role, requiring the ability to guide teams effectively while ensuring seamless alignment of efforts and resources. The position demands strong interpersonal and organizational skills to foster productivity and maintain clear communication channels. Responsibilities include directing workflows, allocating tasks, and monitoring progress to achieve strategic objectives with precision and efficiency.
Demonstrates exceptional proficiency in both verbal and written communication, ensuring clarity, precision, and effectiveness in all professional interactions. Requires the ability to articulate ideas concisely, tailor messaging to diverse audiences, and maintain active listening to foster collaboration and understanding. Must exhibit strong interpersonal skills to navigate complex discussions, resolve conflicts diplomatically, and build rapport with stakeholders at all levels. Competence in adapting communication styles to different contexts and mediums is essential for driving engagement and achieving organizational objectives.
Oversee the organization, maintenance, and retrieval of records in compliance with established policies and regulatory standards. Ensure the accuracy, integrity, and confidentiality of all documents while facilitating efficient access for authorized personnel. Implement and adhere to systematic filing procedures, data entry protocols, and archival practices to support operational efficiency and audit readiness. Collaborate with cross-functional teams to identify record-keeping needs and address discrepancies or gaps in documentation. Stay current with evolving compliance requirements and technological advancements to optimize record management processes and enhance data security.
Skilled in mediating disputes and fostering collaborative solutions, the incumbent applies structured negotiation techniques to de-escalate tensions and restore productive working relationships across diverse teams. Demonstrated ability to analyze underlying issues, facilitate open dialogue, and implement fair resolutions that align with organizational policies and stakeholder needs is essential. Familiarity with alternative dispute resolution methods, such as mediation or interest-based bargaining, is preferred. Strong communication, emotional intelligence, and impartiality are required to navigate high-stakes or emotionally charged scenarios effectively.
Collaborative efforts are essential, as employees will frequently engage with colleagues across various departments to achieve shared objectives and foster innovation. Strong interpersonal and communication skills are required to effectively contribute to group projects and ensure seamless project execution. Additionally, the ability to adapt to dynamic team environments and resolve conflicts constructively is crucial for maintaining a productive and harmonious workplace.
Professionalism and discretion are essential, with a strong emphasis on maintaining strict confidentiality at all times.
You will be stationed at a designated work location, where you will perform your duties in a professional office setting. This position requires your presence on-site to fulfill job responsibilities effectively, with adherence to established working hours and schedules. Reliable attendance and punctuality are essential to maintain productivity and contribute to team operations.
Karen, based in Nairobi, is responsible for overseeing the execution of marketing campaigns, ensuring alignment with brand guidelines and strategic objectives. She collaborates with cross-functional teams, including creative, digital, and sales departments, to develop and implement integrated marketing initiatives. Additionally, Karen analyzes market trends, monitors campaign performance, and provides insights to optimize future strategies. She also manages the marketing budget, ensuring efficient allocation of resources while maintaining cost-effectiveness. With a proven track record in marketing leadership, Karen excels in driving brand awareness, engagement, and measurable business growth. She holds a degree in Marketing or a related field and possesses strong analytical, communication, and project management skills.
Compensation includes a competitive salary, structured to reflect experience and qualifications, along with benefits such as health insurance, retirement contributions, and paid time off.
During the interview, detailed compensation and benefits will be explored, ensuring full transparency regarding all aspects of the role.
Interested candidates who meet the qualifications are encouraged to submit their CVs to audit2@stedmakgroupofhotels.co.ke, ensuring the position is stated in the email subject line.
Qualifications
BA/BSc/HND
