Overseeing core duties, this position involves leading critical functions such as managing daily operations, developing and implementing strategic initiatives, and ensuring alignment with organizational goals. Additionally, the role requires fostering strong team collaboration, monitoring performance metrics, and identifying opportunities for process improvements. Accountability for project execution, budget oversight, and stakeholder communication remains central to success in this role.
Patient registration, invoicing, and payment processing responsibilities encompass accurately collecting patient information, generating detailed invoices for services rendered, and efficiently managing all payment transactions. This role requires meticulous attention to detail to ensure compliance with healthcare regulations, precise data entry, and seamless coordination with insurance providers when necessary. Additionally, the position demands strong organizational skills to maintain up-to-date records, resolve billing discrepancies, and facilitate timely collections while providing exceptional customer service to patients regarding their financial obligations.
Accurate patient registration, billing, and appointment scheduling must be maintained within the HIS, with strict verification of patient information, precise payment processing, and the correct application of ICD-11 coding standards.
Maintains the integrity and accuracy of records and data through meticulous management, ensuring compliance with established policies and regulatory standards. Oversees the systematic organization, storage, retrieval, and disposal of records while safeguarding sensitive information against unauthorized access or loss. Conducts periodic audits to verify data accuracy, consistency, and completeness, addressing discrepancies promptly. Collaborates with cross-functional teams to implement efficient record-keeping processes and improve data governance frameworks. Identifies and mitigates risks associated with data breaches or non-compliance, recommending corrective actions as needed.
Maintain meticulous and precise patient records, both manual and electronic, while ensuring all required reports are prepared and statutory documents—such as birth and death notifications—are managed in strict adherence to organizational policies and legal standards.
Patient Advocacy and Regulatory Adherence Specialist
We are seeking a dedicated Patient Advocacy and Regulatory Adherence Specialist to ensure seamless support for patients while upholding stringent compliance standards. The ideal candidate will possess a strong background in healthcare regulations, exceptional communication skills, and a commitment to delivering high-quality patient care. Key responsibilities include providing comprehensive patient support, addressing inquiries and concerns, and maintaining meticulous records to ensure adherence to all applicable laws and guidelines. The role also involves collaborating with cross-functional teams to streamline processes, mitigate risks, and foster a culture of compliance and patient-centered care.
Provide expert front-office assistance to patients while maintaining the strictest confidentiality of all medical records. Train and support staff on operational systems and established protocols, and actively participate in audits, data validation, and other critical compliance initiatives.
Seeking a candidate with a Bachelor’s degree in a relevant field, such as business administration, finance, or accounting. A minimum of three years of experience in a similar role is required, along with proficiency in Microsoft Office Suite, particularly Excel. Strong analytical and problem-solving skills are essential, as well as the ability to work independently and manage multiple tasks effectively. Excellent communication and interpersonal skills are also necessary to collaborate with team members and stakeholders. Familiarity with project management software and industry-specific regulations is a plus.
Earn a recognized Certificate in Health Records and Information Technology from an accredited institution.
A minimum of two years of hands-on experience in a high-paced healthcare environment is required.
go to method of application
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
2 years
