We are seeking an experienced professional to oversee daily operations, ensuring all tasks are completed efficiently and in accordance with established standards. This role involves coordinating team efforts, managing workflows, and maintaining high levels of productivity while adhering to company policies and procedures. The position requires strong leadership skills to guide and motivate staff, as well as the ability to troubleshoot issues and implement solutions promptly. Additionally, the role demands meticulous attention to detail to monitor performance metrics, track progress, and ensure compliance with organizational goals.
Drive monthly sales targets and acquire new customers to expand market reach and revenue growth.
Maintains a high standard for quality loans referred to the business.
Provide assistance in restoring facilities assigned to you and your team by the referring parties.
Maintains a strict policy of zero tolerance for any customer complaints, whether they originate from internal sources or external parties.
Preserve the strict confidentiality of all customer data at all times.
Ensure exceptional service delivery by fostering strong customer service relationships.
Qualification
A diploma or degree in sales and marketing, or any related business discipline, is required for this position.
Hands-on experience within a Microfinance Institution is essential for this role.
With a minimum of four years of experience in a leadership role, such as Team Leader or Branch Manager, you will bring proven expertise to this position.
To initiate the application process, kindly adhere to the specified submission method outlined in the job posting. Direct your application materials to the designated contact person or platform as instructed, ensuring all required documents are included and formatted correctly. Follow any additional steps, such as online forms or reference numbers, to ensure your application is received and processed efficiently.
We welcome you to submit your application letter alongside your CV to the following address:
We’re seeking an experienced professional to join our team at Progressive CR, where you’ll play a pivotal role in driving our mission forward. Based in our dynamic work environment, this position offers the opportunity to contribute to impactful projects that shape our industry. The ideal candidate will possess a strong background in [specific field, if applicable], along with proven leadership skills and a commitment to excellence. Key responsibilities include [list responsibilities, e.g., developing strategic initiatives, managing cross-functional teams, or analyzing market trends], ensuring alignment with our organizational goals. Qualifications include [list requirements, e.g., a degree in a related field, X years of experience, and proficiency in specific tools or methodologies]. If you’re ready to take the next step in your career and make a meaningful difference, we encourage you to apply by sending your resume and a cover letter to careers@progressivecr.com.
Applications will be accepted until June 15, 2026.
Qualifications
BA/BSc/HND , Diploma
Experience Required
4 years
