Oversee a wide range of duties encompassing strategic planning, project execution, and team leadership to ensure organizational objectives are met efficiently. Develop and implement innovative initiatives to enhance operational performance while maintaining strict adherence to budgetary constraints and compliance standards. Collaborate with cross-functional departments to align resources, resolve complex challenges, and foster a culture of continuous improvement. Monitor progress through key performance indicators, provide actionable feedback, and drive accountability across all levels of the team.
To consistently meet or exceed monthly sales targets while expanding the client base by acquiring new customers.
Maintains the delivery of top-tier loan referrals to the business, ensuring adherence to stringent quality standards throughout the process.
Deliver assistance to restore facilities managed by both yourself and the team.
Maintains a strict adherence to a zero-tolerance policy for all customer complaints, regardless of whether they originate from internal or external sources.
Preserve strict confidentiality regarding all customer data at all times, ensuring information remains secure and inaccessible to unauthorized parties.
Ensuring outstanding service delivery in customer service relationships is essential.
Seeking a highly skilled professional with a Bachelor’s degree in a relevant field and a minimum of three years of hands-on experience in a similar role. Proficiency in industry-specific software and tools is essential, along with strong analytical and problem-solving abilities. The ideal candidate will demonstrate excellent communication skills, both written and verbal, and the capacity to work effectively in a team-oriented environment. Responsibilities include collaborating with cross-functional teams, managing multiple projects simultaneously, and ensuring adherence to deadlines and quality standards.
Holders of a diploma or degree in Sales and Marketing, or any other business-related discipline, are eligible to apply.
Proven hands-on experience within a Microfinance Institution is required.
With a minimum of four years of leadership experience in a Team Leader or Branch Manager capacity, you will bring a wealth of hands-on expertise to this role.
go to method of application
Please forward your application letter and resume to the following address:
A dedicated professional eager to contribute to a dynamic organization is invited to apply by sending an electronic message to careers@progressivecr.com.
Applications will be accepted until June 15, 2026.
Qualifications
BA/BSc/HND , Diploma
Experience Required
4 years
