Our client, a premier telecommunications company, is seeking to hire a Trade Development Representative.
The objective of this position is to oversee and execute key responsibilities essential to the role, ensuring alignment with organizational objectives. The successful candidate will be tasked with performing a range of duties, including but not limited to strategic planning, team leadership, and operational execution. Additionally, the incumbent must meet specified qualifications such as relevant experience, educational background, and technical competencies. This role demands a high level of accountability, problem-solving skills, and the ability to collaborate effectively within a dynamic work environment.
To emphasize channel visits aimed at enhancing retailer awareness and improving SIMs and Float performance, while ensuring optimal visibility and merchandising at the point of purchase for SOS and Trash agents.
Oversee and execute a range of critical duties, ensuring alignment with organizational objectives and operational standards. Serve as the primary point of contact for cross-functional teams, facilitating seamless communication and collaboration to drive project milestones. Develop, implement, and monitor strategic initiatives to enhance efficiency, productivity, and performance across departments. Analyze data trends, identify opportunities for improvement, and recommend actionable solutions to senior leadership. Mentor and support team members through coaching, feedback, and professional development opportunities to foster a high-performance culture. Maintain compliance with industry regulations, company policies, and best practices to mitigate risks and uphold accountability.
Effectively oversee the identification and recruitment of Agents, concentrating on mobile money outlets and high-traffic retail stores, to ensure seamless single sign-on (SSO) integration and comprehensive mapping of agent networks.
Regularly visit SOS and agents by following the established route plans (beat plans) to maintain consistent call rates.
Provide essential transaction tools at SSO and agent outlets, ensuring all necessary resources are available. Deliver comprehensive training to SOS and Trash Agents on operational processes to facilitate seamless transactions.
Conduct anti-money laundering (AML) training initiatives and evaluate proficiency, equipping agents with comprehensive knowledge of AML protocols and relevant single submission obligations (SOS). Additionally, deliver targeted instruction on know your customer (KYC) procedures specifically aligned with SIM REG compliance requirements.
Float and stock management responsibilities include monitoring and rigorously enforcing the 1.5x stock rule to ensure agents maintain optimal inventory levels. Additionally, the role involves verifying that Sales Support Officers (SOS) possess sufficient stock of SIM cards to facilitate smooth new registrations and activations.
Develop and uphold merchandising standards by ensuring the consistent availability of merchandising materials at SOS and Agent outlets.
Seeking candidates with a strong academic foundation and relevant professional experience. Ideal applicants will possess a minimum of a bachelor’s degree in a related field, complemented by several years of hands-on industry experience. Proficiency in specific technical skills and methodologies is required, along with relevant certifications or licenses where applicable. Demonstrated ability to apply theoretical knowledge to practical situations is essential. Excellent communication skills and a commitment to continuous learning are also highly valued.
A degree in Business, Marketing, or a closely related field—whether at the diploma or bachelor’s level—is required.
Experience
We seek candidates with a minimum of one year’s hands-on experience in sales and distribution, preferably within the Fast-Moving Consumer Goods (FMCG) or telecommunications (Telcos) sectors.
Demonstrated expertise in [specific competencies], ensuring alignment with organizational goals and continuous professional growth. Strong interpersonal and communication skills are essential for effectively collaborating with cross-functional teams and stakeholders. Proficiency in [relevant tools/technologies] is required to streamline processes and drive operational efficiency. The ability to analyze complex data, identify trends, and make informed decisions is critical. Adaptability to evolving business needs and a commitment to maintaining high standards of quality and accuracy are expected. Prior experience in [industry/field] is highly desirable, along with a track record of delivering measurable results in previous roles.
We are seeking a customer-focused individual committed to delivering exceptional service and ensuring client satisfaction. The ideal candidate will prioritize understanding and addressing customer needs, resolving inquiries promptly and efficiently. Strong communication skills and a proactive approach are essential to maintaining positive customer relationships. Experience in customer service or a related field is preferred, along with the ability to handle challenges with patience and professionalism. This role requires attentiveness to detail and a dedication to fostering long-term customer loyalty.
Accomplishes objectives through adept persuasion and strategic negotiation tactics, leveraging interpersonal communication to secure favorable agreements and drive consensus.
Networking and cultivating strategic alliances are essential components of this role. The position requires actively engaging with stakeholders, including clients, vendors, and industry leaders, to establish and nurture mutually beneficial relationships. Strong interpersonal skills, a proactive approach, and the ability to articulate value propositions are critical to success in this position. Responsibilities include identifying opportunities for collaboration, attending industry events, and maintaining ongoing communication to ensure alignment with organizational goals.
Analytical thinking is vital for evaluating complex issues, identifying patterns, and deriving well-reasoned conclusions. It involves breaking down intricate problems into manageable components, assessing available data, and applying logical frameworks to arrive at informed decisions. A strong capacity for analytical thinking enables individuals to interpret diverse information sources, discern relevant insights, and anticipate potential challenges. Additionally, it fosters structured problem-solving, enhances decision-making agility, and supports evidence-based reasoning in dynamic environments.
Applicants who fulfill the specified criteria must submit their application letter, expected salary, and a comprehensive CV—including a daytime contact number—via email to jobs1@hcsaffiliatesgroup.com. The subject line should clearly state “TDR KABUKI,” and candidates are required to specify their location in the application.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
